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Culver City Mazda

Culver City, CA

4.8
2,424 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 2,424 reviews

October 22, 2020

The whole Culver City Volvo Mazda staff are amazing. You will not be disappointed. Only issue I have is dealerrater.com is forcing me to write at least 25 words in this review box which I don’t appreciate. More

by dsj26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gladis Belloso, Amy Felix, Alex Flores, George Mejia, Steven Ruiz
Oct 23, 2020 -

Culver City Mazda responded

Hello, Thank you for your great review! We always appreciate hearing back from our happy customers! Please don't hesitate to let us know if there's anything more we can do for you! The Culver City Mazda Team

October 21, 2020

Professional, quick service with great COVID safety measures for a comfortable experience. George communicated very well on the process and status of my vehicle schedule maintenance. More

by Running Eagle
Recommend Dealer
Yes
Employees Worked With
George Mejia
Oct 23, 2020 -

Culver City Mazda responded

Hello, Thank you for your excellent rating and review of your experience! We're so glad you felt comfortable throughout the experience and that George was so helpful! We look forward to working with you again! The Culver City Mazda Team

October 21, 2020

The best! the appointment was made over the phone I was greeted by the service advisor with a mask the dealership was very clean and in all sanitation order. More

by momentpictures
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gladis Belloso
Oct 23, 2020 -

Culver City Mazda responded

Hello, What a great review! We appreciate the high rating, and we're so glad to know our service advisor was so helpful! Please let us know if there's anything more we can do for you! The Culver City Mazda Team

Oct 24, 2020 -

momentpictures responded

5 stars in my book all ways the staff the service advisors 100%

October 21, 2020

Steve Ruiz, Amy and crew are the best I have ever worked with. Professional Service - They made me feel special.Finished my CX-3 sooner than expected and price was less then original estimate. Coffee was g More

by Cowgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Steven Ruiz
Oct 21, 2020 -

Culver City Mazda responded

Hello, Thank you so much for the five-star rating! We're so happy to hear Steve and Amy were so helpful during your visit! We're always more than happy to be of service, so please let us know if there's anything more we can do for you! The Culver City Mazda Team

Oct 21, 2020 -

Cowgirl responded

I appreciate their efforts on my and Casper (my C-X3 Mazda) Thand you for being there for me,

October 21, 2020

The experience was easy and friendly. It took a little longer than I expected, but I was able to entertain myself. I will return to have service here. More

by EDDIE4567
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Oct 23, 2020 -

Culver City Mazda responded

Hello Eddie, Thank you for taking the time to leave us a wonderful review! We appreciate your feedback and for your continued business! Please let us know if there's anything more we can do for you! The Culver City Mazda Team

October 20, 2020

Steve provided outstanding customer service when I took my car in to get my shocks prepared and the Lyft back home was an added bonus! The folks at Culver City Mazda are always friendly and that makes me f More

by lmichelle90
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Oct 21, 2020 -

Culver City Mazda responded

Hello Michelle, We really appreciate you taking the time to leave us your feedback on your service appointment experience! We're so glad to hear you enjoyed the excellent customer service provided and the car wash after the service was complete! Please let us know if there's' anything more we can do for you! The Culver City Mazda Team

October 20, 2020

Great prompt service. I dropped off my vehicle before my Great prompt service. I dropped off my vehicle before my appointment and they were willing to service my vehicle. They explained the process well. g More

by BHSIUNG0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The receptionist was great, George Mejia
Oct 21, 2020 -

Culver City Mazda responded

Hello, Thank you for leaving us your feedback! We're glad you enjoyed a speedy service and the ride home! We look forward to serving you again! The Culver City Mazda Team

October 20, 2020

I have been working with this group since I moved out to LA about two years ago, and have been impressed by their professionalism every time. Their services feel tailored to my needs and everyone there is More

by MATTHIRO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
"Manny"
Oct 20, 2020 -

Culver City Mazda responded

Hello, What a great review! We love hearing from our happy customers, and especially hearing about the excellent service you've received with each visit. We look forward to serving you again! The Culver City Mazda Team

October 20, 2020

The location should offer more Saturday times. Also, there is no disclosure that states the lunch hour may affect the service time. I also waited longer than the estimated time. More

by HVAN48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Oct 20, 2020 -

Culver City Mazda responded

Hello, Thank you for your review! We appreciate your feedback, as it's what helps us to do better next time. We apologize for the inconvenience of the long wait time, as we do try our best to provide the best customer service in a timely manner. We hope to earn your business again in the future. Please let us know if there's anything more we can do for you. The Culver City Mazda Team

October 20, 2020

Amy was great!word word word word word word word word Amy was great! word word word word word word word word word word word word word word word word word word word word word word More

by LMOSSMD88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Oct 21, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to leave us a five-star review and your kind words for Amy! We'll be sure to let her know! We hope you'll visit us again, soon! The Culver City Mazda Team

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