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Culver City Mazda

Culver City, CA

4.8
2,420 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 2,420 reviews

June 03, 2021

Excellent customer service but parking lot is very small for that much customer I this is better to separate Volvo and Mazda to two different location . More

by alizaghari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jun 03, 2021 -

Culver City Mazda responded

Thank you for the review, we appreciate the feedback. Unfortunately, there isn't a whole lot we can do about the size of the parking lot. It is unfortunate that there are limited spaces.

Jun 04, 2021 -

alizaghari responded

Thank you for your respond

June 03, 2021

Amy was the primary service advisor that I worked with and she was helpful, attentive and professional. We are a 3 Mazda family, and it is very in port at that we can receive service that we can rely on! More

by JORENEE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jun 04, 2021 -

Culver City Mazda responded

Thank you for the great review, we will be sure to tell Amy about your kind words. Have a great weekend!

June 02, 2021

The service needed on my Mazda3 was explained very well by Steve to me. I was waiting for news in the lovely lounge...the coffee was wonderful! The driver who took me home was very nice. Thank you Lucy More

by lucyshiffrin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jun 03, 2021 -

Culver City Mazda responded

Lucy, thank you for the kind review. Let us know if you need anything else. We appreciate your review.

June 01, 2021

Best car-buying experience EVER! Our Sales rep, Juan Zuniga was exceptional -- attentive, knowledgeable, honest, kind, polite, efficient. From the moment we walked in -- without an appointment, I might More

by ETHANSTEINBERG1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maria Alerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Zuniga
Jun 03, 2021 -

Culver City Mazda responded

We are glad that your experience with us was great! We will let Juan know about your experience with him.

June 01, 2021

Fantastic experience! Easy, helpful, informative, and such kind people! Thank you especially to Maria and Frank! They made the process of buying my first car so wonderful! More

by TARYN.ROSE.ALEXANDER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Alerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Guziak
Jun 03, 2021 -

Culver City Mazda responded

Thank you for the kind review. We appreciate the feedback and we will let Maria and Frank know.

June 01, 2021

Service writer, Amy, greeted me timely. She was knowledgeable. Helped sort out coupon or special. Addressed minor warranty issue. All service done well and timely More

by HAWKSHAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jun 03, 2021 -

Culver City Mazda responded

Thank you for the five-star review, we are so glad we could help.

June 01, 2021

Over charges Had a question with my warranty called 3 Over charges Had a question with my warranty called 3 times left a message nobody called back Fallow up very bad Sold the car No more contact More

by NORMANVAKILI
Friendliness
Recommend Dealer
No
Employees Worked With
Alex Flores
Jun 03, 2021 -

Culver City Mazda responded

We are sorry this was your experience with us. We do always try to provide the best customer service, we are sorry about the gap in communication. Our apologies for missing the mark. We appreciate your review as it helps us do better in the future.

May 31, 2021

Amy Felix is always awesome! I've been fortunate to have her as my service advisor a few times. I really don't need to keep coming to the dealership, but I continue to because of the excellent customer and More

by quinteroliz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jun 03, 2021 -

Culver City Mazda responded

We will let Amy know that she did a great job. Thank you for the high review.

May 29, 2021

I had a very short amount of time to get a new vehicle, which was stressful. Kylon helped me decide on a model, get through all the paperwork, etc and I drove away the next day with my new car. Kylon put m More

by jtischer82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kylon Theus
Jun 03, 2021 -

Culver City Mazda responded

We appreciate the kind review and we will let our team know. If there is anything else we can help with feel free to come by or call

May 28, 2021

My service advisor Amy Felix was awesome. Thank you. Okay, THIS IS VERY ANNOYING! I was happy with my service. I am very unhappy about being bugged for a review and even length of my comment. More

by LPWINLA
Customer Service
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Jun 03, 2021 -

Culver City Mazda responded

We appreciate your comment and review. We will let Amy know about your kind review. unfortunately, Dealer rater has a minimum amount of words that someone can post. We do appreciate your time and if you need anything else please let us know

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