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Crown Volvo Cars

St Petersburg, FL

4.8
1,517 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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6001 34th Street North

St Petersburg, FL

33714

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Showing 1,517 reviews

December 11, 2021

Chris Lowry provided me with exceptional courtesy and was highly professional throughout the purchasing process. He answered all of my questions about the car, including those that required research. Ask f More

by stephenmullis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lowry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Crown Volvo Cars responded

Stephen, Thank you for taking the time to leave Chris this excellent review! We greatly appreciate the opportunity to work with you, and we are so glad that he provided you with great care throughout your visit! He will be honored to have earned your kind recommendation. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels!

December 10, 2021

Brought our 2017 s60 for evaporator repair. Quoted 2200 dollars. They also wanted to replace all rotors and pads front and rear. Car was just inspected in New York with 11 and 9 thickness. I contacted my V More

by John j
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Guirguis
Dec 10, 2021 -

Crown Volvo Cars responded

John, I can appreciate that your dealer told you it would only be $1200 to replace the evaporator but the "book time" to replace it is significantly more than the couple of hours they told you it would take to replace. We use book times from Volvo to keep pricing accurate and competitive in our local market. Your brakes only failed our inspection based on the severe amount of rust not pad thickness. If you'd like more of an explanation, or more information, please feel free to call me directly at the dealership. Charlie Apple, Service Manager. 727.530.0602 ext 2650 capple@crowncars.com

Dec 10, 2021 -

John j responded

Just letting others know to not use this dealership. Car just had rotors and pads replaced around 1 year ago for 750 per axle. We do not spend 1500 in New York to replace unless necessary and car was just inspected 3 months ago. I’m just going to use Syracuse volvo dealership that’s not going for a quick money grab

Dec 14, 2021 -

Crown Volvo Cars responded

I am very sorry, but I am afraid you are mistaken and misinformed. I would be happy to explain if you would call me at your convenience. Charlie Apple, Service Manager 727.530.0602 ext 2650

December 08, 2021

Mary was amazing. Fun, friendly, helpful and easy. I would buy from her again in a heartbeat. Thank you! More

by AudiA6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Crown Volvo Cars responded

Thank you for sharing the positive experience you had with Mary! Providing top-notch service is so important to us, and we are so glad that her efforts met your satisfaction! We hope for an opportunity to work with you again in the future. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

December 07, 2021

Michael Grace was outstanding! We purchased out XC90 sight unseen and never waivered during the entire process. Michael greeted us at the door, keys in hand, and paperwork signed. Best buying experience More

by TonyG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grace
Dec 08, 2021 -

Crown Volvo Cars responded

Tony, Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and we are so glad that Michael provided you with a seamless and exceptional experience! It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

December 07, 2021

I had a great experience with Brian Tessitore at Crown Volvo. He helped with my vehicle service and was very professional, prompt, kind and accurate in all communications. More

by jenen1056
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Tessitore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Crown Volvo Cars responded

Thank you for sharing the positive experience you had with Brian! Providing quality and efficient service is so important to us, and we are so glad that his efforts met your satisfaction! It is our pleasure to assist you in any way possible. We wish you safe travels, and we hope to see you again the next time your vehicle is ready for service!

December 07, 2021

everything was done in a timely manner. Brian Tessitore always explains every deal regarding the repairs, etc. of the vehicle. More

by carol
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brian Tessitore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Crown Volvo Cars responded

Carol, Thank you for taking the time to leave Brian this 5-star review! We are so glad that he consistently provides you and your vehicle with great care throughout your visits. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that Brian and the team may help you with!

December 05, 2021

Very pleased with The service and attentiveness at Crown. Joe Guerrero in the service department was friendly, thorough and timely - especially gracious as we showed up on a Saturday afternoon without an app More

by Mlittle77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Guerrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Crown Volvo Cars responded

Thank you for taking the time to leave us this 5-star review! Providing thorough and efficient service is always our goal, and we are delighted that Joe's efforts met your satisfaction! We hope to see you again the next time your vehicle is ready for service! Safe travels!

December 04, 2021

Our time with Mary Mattingly was exceptional. She took time to explain everything, was very knowledgeable and fun to work with. More

by Harrison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Crown Volvo Cars responded

Thank you for taking the time to leave Mary this wonderful review! She will be honored to hear of your kind words and to know that you deeply valued her service. Please drive safely, and do not hesitate to give us a call if we may ever be of further assistance to you in the future!

December 04, 2021

I have been a Volvo customer for over 15 years. Brian Tessitore is my service advisor and always does a great job. Brian keeps me informed on what service I need and what I will need in the future. Great More

by SuzanneK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Tessitore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Crown Volvo Cars responded

Suzanne, Thank you so much for your amazing review! We are honored that you continue to confide in us with your automotive needs, and we are overjoyed that Brian consistently provides you and your vehicle with great care! It is our pleasure to serve you. We wish you the safest of travels until we meet again!

December 03, 2021

Michael Grace was my sales rep and not once did I feel pressured to purchase this vehicle. I test drove the vehicle and told him there was an issue with the brakes. He told me they would be fixed and woul More

by bpotenziano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Grace
Dec 03, 2021 -

Crown Volvo Cars responded

Thank you for taking the time to leave us this excellent review! We greatly appreciate the opportunity to work with you, and we are so glad that Michael provided you with a pressure-free experience! It is an honor to have earned your kind recommendation! Wishing you the warmest congratulations on your new vehicle- on behalf of Michael and the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future.

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