Crown Volvo Cars

My expererience with Volvo of Clearwater This was my first experience with Volvo of Clearwater and it was a good one. My husband has always been the one to purchase our vehicles; but I wanted This was my first experience with Volvo of Clearwater and it was a good one. My husband has always been the one to purchase our vehicles; but I wanted to have more input in the car I would be driving. Julio was very patient and let me do lots of test drives, trying out different vehicles. The vehicle I came in to see which I had seen on the internet got sold while I was out doing a test drive in it. I met the young man who came in with a check while I was out with the car. Julio was very apologetic but immediately went into action to show me other vehicles. I am very happy with the vehicle I purchased. The process was efficient but thorough. I recommend this dealership and would send my friends and family here. More

Great Team at Volvo of Clearwater, the staff was professional, knowledgeable, and friendly. The deal was fair and the car looked great when we picked it up. Best car buying experience ever! professional, knowledgeable, and friendly. The deal was fair and the car looked great when we picked it up. Best car buying experience ever! More

I want to say Thank you to Andy, Julio and Terry who made my experience an outstanding one, the overall service. After my divorce this was my first time buying a car alone and they made the experience a grea my experience an outstanding one, the overall service. After my divorce this was my first time buying a car alone and they made the experience a great one. I love my Volvo!! Thank you guys so much!! More

Shady, slick used car tactics. If you HAVE to buy a car there, I recommend you don't, take it to get checked out by someone else BEFORE you do. The above was my original post, after which the dealer conta there, I recommend you don't, take it to get checked out by someone else BEFORE you do. The above was my original post, after which the dealer contacted me through this site, we exchanged a communications, but in the end we were not able to agree. Here is my first email to them sent at approx. 7:30AM: I wanted to reach out this morning. We have a couple of issues with the car. The radio display started going out this weekend and the rear tires are almost bald. It was hard to see them during delivery because it was raining, so when I looked at the front ones I assumed the rear would be in similar condition. What can you do to help us? I never expected them to replace the tires or radio, but was asking for some help since it was so soon after the purchase. I didn’t receive a response until 3:00 PM. Approx. 7 ½ hours. I was starting to think they were going to just ignore my email, feeling really shady at this point. His response recommended that I take the car to a BMW dealer and have the radio looked at, and went on to explain that the tires during the inspection were noted as getting closed to replacement time but not necessary yet. In the same email response then asked me to call the lender to expedite their payment. The inspection report was inaccurate, because they are almost completely bald. I advised I was going notify the lender of the inaccuracies. At this point I felt like I was at a shade tree, slick used car dealer. I was hoping that they would at least make some sort of good faith gesture. They didn’t ask me to bring it by to look at it, no discount on new tire purchase, nothing. I then added my review here. The dealer responded with what sounded like a canned response beginning touting their “100% Diligence and Professionalism” while maintaining that some customers have unattainable requests. He commented that I requested they replace the tires 2 weeks after purchase, and when he said no I called them shady because of that and that no part of the transaction was shady. He also added that he believed that the review was not fair. I responded that I would not expect them to replace the tires for free; it is after all, a used car. I was only hoping for some help with the items I advised them of. I went on to say: “Rather than offer ANYTHING, you immediately dismissed both without an offer of good faith help, and then in the same email, asked ME for a favor to help expedite the payment from the lender. As if to say, "Sorry, as is. Now can you make sure I get paid?". In my opinion, the transaction does feel shady, it feels like once the car was off the lot you were done with it. Throughout our communications he continuously refers the transaction not being shady. He fails to realize that there is so much more to the customer relationship than just the transaction. The transaction on its own wasn’t shady; the manner of dealing with customers after they have the transaction is the issue here which is why I made the recommendation that I did. I stand by my opinion of the whole experience, which is so much more than the transaction itself. More

I really enjoyed the low key sales experience, everyone seemed more focused on explaining the features, particularly the safety features of the XC60 vehicle I was looking at. Julio did a great job of expla seemed more focused on explaining the features, particularly the safety features of the XC60 vehicle I was looking at. Julio did a great job of explaining the vehicle and when he was not available Dennis and Andy worked with me to get the options I wanted at a price I could live with. More

This was a very positive experience purchasing my Volvo S80. Scott and I met at the auto show and that following Monday I visited and test drove 3 Volvos. I was given the opportunity to take the S80 home f S80. Scott and I met at the auto show and that following Monday I visited and test drove 3 Volvos. I was given the opportunity to take the S80 home for the night which helped immensely with my decision to purchase. Terri and Andy were also very helpful. Dennis did not drop the ball by relaying my message when he took a call from me when my salesman Scott was unavailable. .I would recommend Volvo of Clearwater. More

I purchased a 2013 XC60 at this dealer. They went out of their way to find a car for me with the features I wanted and I ended up getting a new car for a much better deal than the used I was originally look their way to find a car for me with the features I wanted and I ended up getting a new car for a much better deal than the used I was originally looking for. They took the time to help me find exactly what I was looking for and overall it was a great experience. More

By far the most pleasant car buying experience I have had. From my first test drive with Scott through the finicial end with Terri and Andy. Scott never pressured me and Terri found a great intrest rate had. From my first test drive with Scott through the finicial end with Terri and Andy. Scott never pressured me and Terri found a great intrest rate for me. Andy did not push extra packages when doing the final paperwork . I would recommend this Volvo of Clearwater. Thank you, More

Scott is one of the most wonderful, non-overbearing sales person that I have had the pleasure to encounter. I walked into Volvo or Clearwater and I ended walking out (after taking my time over three days) w person that I have had the pleasure to encounter. I walked into Volvo or Clearwater and I ended walking out (after taking my time over three days) with a great Volvo and two new friends (Scott and Andy). Volvo of Clearwater will definitely be where I visit when I am car shopping in the future. Good job Scott and Andy. Sincerely, Jeff Forbes More

Staff are great and they made our experience a great one. These folks are friendly and easy to work with. They worked very hard to find us the car we wanted and made the entire process a pleasure. No high p These folks are friendly and easy to work with. They worked very hard to find us the car we wanted and made the entire process a pleasure. No high pressure sales here. No need, these cars sell themselves. This is our second Volvo, both purchased at this location. Would recommend this dealership to anyone! More