Crown Volvo Cars

Always great service! I have a Volvo I bought from this dealership some years ago. Brian has looked after my car for ten years. he does a great job and I am confident in I have a Volvo I bought from this dealership some years ago. Brian has looked after my car for ten years. he does a great job and I am confident in his judgment. More

Mary Mattingly went above and beyond what any car salesperson has ever done for me. She was determined to find the right car for me. Ultimately, she found me a crea went above and beyond what any car salesperson has ever done for me. She was determined to find the right car for me. Ultimately, she found me a cream puff of a car! An XTS Cadillac that had only 12,000 miles on it, but was a 2013 model year. I am extremely happy with the car and I will send friends/family to go see her to purchase a car. More

Great customer service from Mary My wife and I are new to the Volvo brand but wanted to get a reliable station wagon. We came to Crown Volvo by accident thinking that a used 2013 XC7 My wife and I are new to the Volvo brand but wanted to get a reliable station wagon. We came to Crown Volvo by accident thinking that a used 2013 XC70 that we saw advertised online was there, but it actually was at a nearby partner Acura dealer. Sales consultant Mary Mattingly went over to the Acura dealer to bring the car we were interested in to us. She then took us for a test drive and answered all of our questions. She wound up spending about the entire day with us. Even though there were a few other cars on our list to check out nearby, the fact that the car at Crown had been serviced there for its entire life and that Crown would extend the power-train warranty to 100,000 miles (an additional 40,000) convinced us to look no further. All the people we interacted with there were extremely helpful and nice. Bill in financing was also very pleasant to work with and made a complicated process easy. They clearly care about their reputation and look to meet customer needs. That they have a number of other partner dealers throughout Florida, including close to us in Tallahassee, gives us confidence that our car will be well taken care of while we have it. The one hiccup with our experience was that there was one mismatched tire with less tread than the others. Crown was willing to throw in two new tires for free but we had to wait until the next day for the tires to be put on the car. We came from a distance and had to return the next day to pick up the car once the tires had been replaced. That said, Mary did everything she could to get us the car as soon as possible, kept us in the loop the whole time, and in the end having the peace of mind of all good, balanced tires was well worth the wait and the trip. We look forward to getting to know our Volvo and working with Crown in the future. More

FIRST RATE SERVICE DEPARTMENT! I have used Crown Volvo (formerly Volvo of Clearwater) for several years, working most directly with Service Manager, Brian Tessitore. I consider I have used Crown Volvo (formerly Volvo of Clearwater) for several years, working most directly with Service Manager, Brian Tessitore. I consider the service department to be a first class operation: When I arrive for my appointment it is always apparent Brian is prepared for all the requested services and any questions or concerns are truly listened to and knowledgeable answers and explanations are given. The waiting room is clean and comfortable and periodic update reports are given, in person, concerning the work being done on my car. I have found the waiting time to be extremely reasonable and the work performed is always done correctly the first time. It is clear that Brian and his colleagues strive to offer solid Quality Customer Service, and they succeed! Perhaps most important to me, the service dept. has proven I can trust them. I appreciate the professional service I have received for many years. More