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Crown Volvo Cars
St Petersburg, FL
1,515 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:30 AM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 AM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 AM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 AM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,515 reviews
April 11, 2018
Happy Volvo Owner I recently bought an XC90 from James Wayden and was very pleased with the experience. He was easy to work with, responsive to my calls and questions. I recently bought an XC90 from James Wayden and was very pleased with the experience. He was easy to work with, responsive to my calls and questions. and knew a lot about the features of the car. Car buying doesn't have to be painful. Thanks, James! More
by ChristineO
Employees Worked With
James Wayden
April 10, 2018
Thanks for no hassle buying Josh Tator was wonderful to work with. He made car buying what it should be and was respectful of my time and the way I wanted to conduct business. Josh Tator was wonderful to work with. He made car buying what it should be and was respectful of my time and the way I wanted to conduct business. I would highly recommend the dealer as well as Josh as the sales associate. More
by XC90 buyer
Employees Worked With
Josh Tator, Bill Gunnett
April 09, 2018
50,000 mile maintenance visit. Brian Tessitore, Service Adv I have owned 4 Volvo's since 2002, from this dealership under different management companies. For me, the experience of visiting Crown Volvo , has I have owned 4 Volvo's since 2002, from this dealership under different management companies. For me, the experience of visiting Crown Volvo , has been one of not only having my wonderful car maintained, but also the building of a relationship with the Service Dept personnel which borders on "family." My calls, taken by Brian, who is my contact guy, are always taken with his tone being one of friendship and readiness to meet my needs. He is prompt in providing an estimate of the cost of the service needs of my car as well as the timeline in which they should be met. One of the most reassuring parts of my relationship with Brian, is when I call "out of the blue" with an unexpected question about something that I don't understand. Brian is quick to explain what might be happening and to put my concerns to rest. I honestly cannot imaging driving other than a Volvo and having my car receive the tender loving care from Brian and his colleagues. They are indeed like a part of my family. I really appreciate how well Brian has met the scheduled needs of my car and his making of my visits such fun and very memorable. Georgia Bailey More
by Georgia A Bailey
Employees Worked With
April 09, 2018
Crown Volvo and it's peeps for me from now on! James Wayden handled the sale of my convertible. He offered to retrieve any car in the Crown family and bring it to their dealership to save me a trip James Wayden handled the sale of my convertible. He offered to retrieve any car in the Crown family and bring it to their dealership to save me a trip and find the right car for me. Luckily, I found a CPO Volvo C70 on their lot and traded in my car quick and easy. Previous interactions with car dealerships for me have been PAINFUL! Not here, James followed up on each detail immediately, Derrick (sp?) was zen and fair on my trade, Ken, the GM introduced himself and offered his services if I needed anything ( and it was sincere!). Bill Gunnett, in Finance, was patient and explained each finance option and found a great one for me, so so credit. In addition, each pkg add on available quickly recommending what I did need and deleting what I did not need so I didn't waste $. I did my research before and after, on the car and the financing end. I found they gave the best deal in comparison to 3 other places. I have recommended that my parents purchase their next car here even though it's a hike because I trust them. Previously Bert Smith customer and a bad 4 year experience, especially service. I have not had an issue yet, only 3 weeks with car, but everything promised was delivered and more! I will definitely purchase from this dealership again and follow Bill Gunnett to the ends of the finance earth for making car buying a pleasant and happy experience, which in the past for me has always been an AWFUL and YUCKY experience. This time it was a true and fair collaboration. Thank you Crown Volvo Team! More
by Brittany
Employees Worked With
James Wayden, , Bill Gunnett
April 08, 2018
A Pleasurable Experience My current volvo is my 6th. Three of the 6 cars were purchased at Crown Volvo (my first car was about 1990). I have lived all over the country since My current volvo is my 6th. Three of the 6 cars were purchased at Crown Volvo (my first car was about 1990). I have lived all over the country since 1990 but as soon as I returned to Tampa Bay this dealership was my source of service and replacement cars. Two staff stand out in my experience: Deborah, service manager. My service experience was simply remarkable. Deborah and her staff bent over backwards to help me every time i visited the dealership for service. She even helped me when i purchased the latest XC60. Thank you Deborah. Hume Spear helped me with the latest car and assisted with a really good deal. He calls on birthdays and keeps in touch. I currently live in Jacksonville and am contemplating upgrading to the XC90 and Hume is the first person I will call for a quote. The entire staff at this dealership and all the past ownerships and configurations are, in my view, one of the best in the nation, and I have experienced many over the past almost 40 years. Thank you guys and continue not just selling and servicing cars but actually helping people, one at a time. Cheers!!! More
by Basil G. Smith
April 07, 2018
Service on XC90 Brian was very professional and kept me informed during service. He answered questions regarding technical issues I had and explained in detail how Brian was very professional and kept me informed during service. He answered questions regarding technical issues I had and explained in detail how they functioned. More
by bill
Employees Worked With
April 07, 2018
Best Customer Service Ever This dealership is worth traveling for! Josh Tator is by far a truly satisfaction oriented service provider. He listened to my concerns and addressed This dealership is worth traveling for! Josh Tator is by far a truly satisfaction oriented service provider. He listened to my concerns and addressed each one without getting irritated. The finance guru, Mr. Bill, was personable and actually kinda funny for a money guy! He made sure I was satisfied with my deal and didn't try to pressure me into anything which I personally have NEVER experienced at a dealership. The manager greeting us and thank us for doing business with them as I left with my new keys in hand. Oh yeah, I came from Daytona Beach to get the car because their deal and reviews were outstanding! Recommend them to everyone! They know how to treat their customers. More
by TTMEME
Employees Worked With
Josh Tator, Bill Gunnett
April 05, 2018
Very satisfied customer We were very impressed with Mary Mattingly's knowledge and complete review of the XC40 R-Design that we bought from her. She was comprehensive in sho We were very impressed with Mary Mattingly's knowledge and complete review of the XC40 R-Design that we bought from her. She was comprehensive in showing the car and has taken the time to learn all of the subtleties that most automobile sales people do not bother with (in our experience). We recommend Mary without hesitation to anyone interested in a Volvo. Her follow-up is excellent also. She made the transaction painless. M & E, C More
by Mark & Eileen
April 05, 2018
Highly recommend Josh Tator My overall experience at Crown Volvo was pleasant due to the friendliness and professionalism of the employees. . I worked with Josh Tator who was ver My overall experience at Crown Volvo was pleasant due to the friendliness and professionalism of the employees. . I worked with Josh Tator who was very knowledgeable and patient answering my many questions. After a lot of research, Josh managed to locate the 2018 XC 60 that met my requirements. Josh also gave me a wonderful tutorial explaining the car’s latest technology . Billl Gunner, in the finance department was very helpful. Barbara Messamore More
by messamore
Employees Worked With
Josh Tator, Bill Gunnett
April 05, 2018
Great Job! Ask for Mary! Mary Mattingly did an outstanding job with everything. I dropped in on my way to the BMW dealership & ended up leading a beautiful Volvo. She explaine Mary Mattingly did an outstanding job with everything. I dropped in on my way to the BMW dealership & ended up leading a beautiful Volvo. She explained everything, helped with everything, and is doing an excellent job with my follow up questions. I highly recommend her! More
by New Volvo XC40 2019
