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Crown Mercedes-Benz Dublin

Dublin, OH

4.8
2,321 Reviews

6500 Perimeter Loop

Dublin, OH

43017

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2,321 Reviews of Crown Mercedes-Benz Dublin

June 22, 2025

Shady dealership with no respect for the costumer. They use their position and trust to file insurance claims in a way that they will not show up on the CarFax. They fix the cars with used parts. They More

by Robert M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marc Wigler, Juan Hernandez Villegas
June 21, 2025

Mercedes - Benz Dublin provided excellent service, our contact and service writer was Bryan Moser. The service was completed in a timely and professional manner. More

by karenmarieb333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Moser
Jun 23, 2025 -

Crown Mercedes-Benz Dublin responded

Thank you Karen for your 5 star review. We appreciate you taking the time to acknowledge the excellent service provided by Bryan. We aspire to attain a consistent process for vehicle service that is prompt, efficient and professional. We are thrilled that Bryan met all of our expectations and yours. Please do not hesitate to call if we may be of further assistance. Happy travels.

June 13, 2025

I recently brought in my GLC300 to get the windows tinted, and I couldn’t be happier with the entire experience! Dave Kohler in the service department took such great care of me from start to finish. More

by Tosha L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kohler
Jun 17, 2025 -

Crown Mercedes-Benz Dublin responded

Thank you Tosha L for your 5 star review. We strive to provide exceptional customer service and we are so pleased to hear that Dave is meeting those expectations. We look forward to assisting you with all of your automotive needs and happy travels.

June 11, 2025

Great friendly service. Collin C. Took the time to help me with a problem I was trying to resolve for days. I texted him, and he got back to me in a matter of a couple of mi More

by Michael1shoe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin C.
Jun 12, 2025 -

Crown Mercedes-Benz Dublin responded

Michael, we appreciate you taking the time to give us a 5 star review. We are so pleased to hear that Collin was able to provide you with exceptional service, that is our goal. Please do not hesitate to call us if we can be of further assistance. Safe travels.

June 10, 2025

Absolutely exceptional service at Crown Mercedes-Benz of Dublin. From the moment I walked in, I was treated with genuine care, professionalism, and respect. Every single person I interacted with, from th More

by Tosha L.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Konstantin Chumak, Bill Tippie, Christine Yarris
Jun 11, 2025 -

Crown Mercedes-Benz Dublin responded

Thank you Tosha for your 5 star review. We are so pleased that Christina, Konstantin and Bill were able to provide you with a seamless and stress free car buying experience. We aim to please. Congratulations on your new vehicle and do not hesitate to call if we can be of further assistance.

June 02, 2025

I found Tyler Hills to be extremely friendly and helpfull during my service visits. This is not usual with service writers.In having my cars serviced at the following service departments Bentley, Fe More

by ILRDDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Hills
Jun 11, 2025 -

Crown Mercedes-Benz Dublin responded

ILRDDS, we are so pleased to know that Tyler and our service department has exceeded your expectations. We strive to provide exceptional service and we appreciate you letting us know that we achieved that goal. Please do not hesitate to call if there is anything else we can assist you with. Happy travels

May 29, 2025

Ken Stuart made this lease seamless,was very thorough explaining lease terms, car functions and is making himself available for questions as long as have them. Highly recommend him and this dealership a More

by Roblowe3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Stuart
May 29, 2025 -

Crown Mercedes-Benz Dublin responded

Rob, We are so happy to hear of your positive experience at-Crown Mercedes-Benz. We are committed to providing our customers with nothing less than 5-star service. Ken will be especially happy to hear that you were completely satisfied with his customer service that you recommended him to others, thank you.

May 23, 2025

Bill made the experience with both leasing and purchase very top notch. The Mercedes’ dealership is very fortunate to have him. More

by Canavantonytony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Stevenson
May 23, 2025 -

Crown Mercedes-Benz Dublin responded

Thank you for leaving Bill this wonderful review! We are so appreciative of the opportunity to work with you, and we are glad that he provided you with a 5-star experience. Bill will be honored to hear of your very kind words. Wishing you the safest of travels- on behalf of the entire team!

May 22, 2025

The Crown team was responsive, took initiative and went at our pace as we decided on the car’s features. I got the exact car I wanted and they are the only dealer I will work with, even though they are not More

by daba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Tippie, Andrew Yaple
May 22, 2025 -

Crown Mercedes-Benz Dublin responded

We appreciate you for leaving us this stellar review! We are delighted to know that our team was responsive, took initiative and really put you first. We look forward to working with you again in the future. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Mercedes-Benz Dublin team!

May 20, 2025

Christine was so professional and kind in this whole process, I definitely recommend her for anyone looking for a new Mercedes! More

by apndmd2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Kirby , Christine Yarris
May 21, 2025 -

Crown Mercedes-Benz Dublin responded

Providing impeccable service is so important to us here at Crown Mercedes-Benz Dublin and we are glad that Christine's efforts met your satisfaction and recommendation! We are thrilled to know that she was so professional and kind in the whole process. Congratulations on your new vehicle- behalf of the entire team!

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