
Crown Mercedes-Benz Dublin
Dublin, OH
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2,280 Reviews of Crown Mercedes-Benz Dublin
They are are the nicest people to deal with. I hit something in the road and slashed my tire. I was so scared as I watched my tire pressure drop. I called crown and was transferred to Austin said he something in the road and slashed my tire. I was so scared as I watched my tire pressure drop. I called crown and was transferred to Austin said he already had an email that was car was coming by tow. It was all ok. Not to worry. Shen is always there when I need him. He always calls me back and he is such a fantastic guy and knows so much about the cars. He always takes time with me and tells me what is going to be done and I never feel like I'm just another customer. The customer service at Crown is over the top. They set the bar. This is why I go there. More
It was a pleasure to work with Dave Kohler on my A service. He helped me with two issues not related to this service. Very kind. service. He helped me with two issues not related to this service. Very kind. More
This is the 4th car I’ve bought from Stephen Revard. I have become loyal to the MB brand because of the exceptional customer experience I’ve had over the past 10+ years. have become loyal to the MB brand because of the exceptional customer experience I’ve had over the past 10+ years. More
I have been buying my Mercedes from Crown for a long, long time and I have never had a bad experience in sales or service. Steven Revard is the most honest and sincere salesman (person) that I have ever long time and I have never had a bad experience in sales or service. Steven Revard is the most honest and sincere salesman (person) that I have ever met and I will sorely miss him when he retires this December. I still have Todd Johnson in the service department, who has always taken care of me. More
The service manager, Shen, is always willing to help with the service on my ML. He takes the time to explain the problem in detail and what steps are necessary to correct the problem. the service on my ML. He takes the time to explain the problem in detail and what steps are necessary to correct the problem. More
My service advisor, Shen Saguisi is professional, friendly, and very knowledgeable! Everyone at Crowne is really nice to deal with. In the past I dealt with the other MB dealer in town (much closer t friendly, and very knowledgeable! Everyone at Crowne is really nice to deal with. In the past I dealt with the other MB dealer in town (much closer to my home), and I am so glad I switched to Crowne! I've purchased 2 vehicles from them, and I have nothing but praise! More
I left this dealership three years ago because I lost a fabulous sales person there and went to another Mercedes dealership. The service there was awful and I returned to Crowne, mostly because of Todd Joh fabulous sales person there and went to another Mercedes dealership. The service there was awful and I returned to Crowne, mostly because of Todd Johnson and the service department. More
Todd Johnson at Crown Eurocars did a great job of squeezing my car in for service as I got a screw in the rear tire over the Thanksgiving break. He responded quickly as I pulled up into the service squeezing my car in for service as I got a screw in the rear tire over the Thanksgiving break. He responded quickly as I pulled up into the service drive unannounced. Todd came up with a plan that worked for both parties. He got a tech assigned to my vehicle first thing Monday and had the car finished before lunch. Todd always works to meet expectations and spends the necessary time to get things right. Highly recommend. More