Crown Mercedes-Benz Dublin

I looked at a used vehicle at this dealership and worked with Mr. Ramerez. We were not able to reach an agreement on the price of the vehicle so I left not expecting to purchase the vehicle. Two weeks la with Mr. Ramerez. We were not able to reach an agreement on the price of the vehicle so I left not expecting to purchase the vehicle. Two weeks later I was contacted with a better offer, however at that point I was not interested in the vehicle. After rejecting the offer Mr. Rameriz began to get angry and started insulting me. I contacted the general manager via email to let him know of the unprofessional behavior of his staff. The next day I received a phone call from Mr. Ramirez telling me that he wanted me to know that "his management has his back" and began insulting me further. After emailing the dealership after the phone call I did receive an apology "for the inconvenience" UPDATE: After posting this review Mr. Ramirez contacted my employer using information he had obtained from my visit trying to get them to force me to take down the review. (This was a personal, not work purchase.) More

We purchased a pre-owned GL450 from Crown, Tony Ramirez was our sales associate. I stopped by w/a friend and briefly looked at cars on a Friday evening, speaking w/Tony and telling him what we were lookin was our sales associate. I stopped by w/a friend and briefly looked at cars on a Friday evening, speaking w/Tony and telling him what we were looking for...nice vehicle there that would do, but not quite what we wanted. By the time I got back on Saturday w/hubby, Tony had managed to find the car we wanted, and even in my favorite MB color (pewter, and Tony didn't know this). There were a few things that had to be ironed out after pick-up, but we were given topnotch service and don't have the first complaint. More

Superior service from all at Crown Mercedes Benz, but Andrew Ruck was even better.I'm looking forward to March 2012 when I can get another Mercedes Benz from Crown Mercedes Benz and working with Andrew R Andrew Ruck was even better.I'm looking forward to March 2012 when I can get another Mercedes Benz from Crown Mercedes Benz and working with Andrew Ruck. More

My wife and I recently purchased a 2012 Mercedes ML 350 from Crown Eurocars of Dublin. We had been working with another dealership in Columbus but did not get the service we were looking for so we went to from Crown Eurocars of Dublin. We had been working with another dealership in Columbus but did not get the service we were looking for so we went to Crown. We were lucky enough to have Anthony Ramirez as our sales representative. Anthony could not have been any more helpful than he was. He was very attentive to us and had a though knowledge of the different models they had for sale. I have purchased many new cars in my lifetime and I would have to say that Anthony was the best sales rep that I have ever had. He took the time to make sure my wife understood all the different features of the car and how to utilize them. He made many follow calls after the purchase to make sure she didn't forget any of the features on the car or how to use them. Crown, as a dealership was wonderful that is why they got the highest rating you could get. I will be buying from them in the future and am sure that Anthony will be the sales specialist that will be selling us the car. Thank you Anthony for all your help. More

I was looking for a SUV -- looked at several dealerships in Dayton and Columbus. After meeting with Tony, I knew I found the right place to buy a car. He is by far the most honest and knowledgeable salesper in Dayton and Columbus. After meeting with Tony, I knew I found the right place to buy a car. He is by far the most honest and knowledgeable salesperson I have ever met. I highly recommend him to anyone looking for a good deal on a quality vehicle. More

I liked Tony the minute I met him because he was personable, friendly and definitely interested in finding a car that I would enjoy driving.He kept in contact with me and kept me posted on any good personable, friendly and definitely interested in finding a car that I would enjoy driving.He kept in contact with me and kept me posted on any good deals without seemimg too pushy. Since I have purchased the GLK-350 I have been out to Crown Motors at least four times so Tony could help me understand some of the buttons in the car. He deserves a medal!! I would definitely have Tony help me with my next car. More

I've been a Crown customer since 2005 when I bought my very gently used CLK. The service department (especially Todd and Seth) have always taken great care of me. It takes a lot to earn my repeat busine very gently used CLK. The service department (especially Todd and Seth) have always taken great care of me. It takes a lot to earn my repeat business and these folks did. Recently I went back to buy an SUV because our old Suburban had finally aged a little too much. We worked with Tony Ramirez and he was excellent from a sales standpoint. No pressure. High service. Straightforward and easy to deal with. He definitely went out of his way to take care of us post-sale too and I know when it's time to replace my CLK, the first call I'll be making will be to Tony. More

Great service. All questions answered promptly. Very easy buying experience. I would reccomend Tony to anyone buying a new or used Mercedes. The dealership is the best in the area. easy buying experience. I would reccomend Tony to anyone buying a new or used Mercedes. The dealership is the best in the area. More

Crown is customer focused, professional and responsive to my needs. they make buying a new car a pleasure. I worked with Tony and Tom and can't enough positive things about the entire experience. my needs. they make buying a new car a pleasure. I worked with Tony and Tom and can't enough positive things about the entire experience. More

I went in in probably the busiest time of the year which is right at the end of December, despite that i was greeted and welcomed by Tony Ramirez. Very nice, respectful, and most importantly honest with me, is right at the end of December, despite that i was greeted and welcomed by Tony Ramirez. Very nice, respectful, and most importantly honest with me, a true car salesman as i would say. He not only was all of this but he managed to sell me a used Mercedes Benz and 3 days later i was in again with him and purchased a new Mercedes Benz. I would recommend this dealership to anyone who is interested in buying new or used cars, they have a great selection and if you do go in ask for Salesman Tony Ramirez. He made me feel right at home and i finally felt 100% confident purchasing a car. Great work Tony! will be back in to work with you when we need another car. Crown Mercedes Eurocars and Tony Ramirez both rated EXCELLENT in my opinion. thanks again Tony! More