Crown Mercedes-Benz Dublin
Dublin, OH
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2,229 Reviews of Crown Mercedes-Benz Dublin
While it was not planned, when I first visited Crown Eurocars of Dublin it just happened to be on a Saturday, late in the afternoon just before closing, and it was the last day of the month. Stephen R Eurocars of Dublin it just happened to be on a Saturday, late in the afternoon just before closing, and it was the last day of the month. Stephen Revard greeted me and introduced himself. I memtioned that I knew it was close to their closing time, however, Stephen insisted that this should not be a concern, he was there to be of service and help answer my questions. We discussed some of the various MB models, and then Stephen inquired about a test drive of the car I was interested in. We drove the 2011 E350 and while I was impressed with the vehicle, I was just as impressed with Stephen's knowledge of the vehicle and his professional manner in explaining all the features, especally the safety and on-board mbrace systems. Upon returning to the dealership, Stephen took the necessary time to review the company's model inventory, although the dealership was starting to close for the weekend. I think he put my needs first, something I've rarely experienced when buying a car. I would strongly recommend Stephen Revard and Crown Eurocars! More
Mike was great to work with and spent the time to explain all options. He made this a great experience. He let me drive the car and ask questions about everything included in the purchase. Mike also explaine all options. He made this a great experience. He let me drive the car and ask questions about everything included in the purchase. Mike also explained how to use all of the accessories on the ML on Saturday when I picked up the vehicle. Bob Sievers More
WE WERE MADE TO FEEL LIKE WE WERE THE MOST IMPORTANT CUSTOMERS VISITING THE DEALERSHIP ON THE DAYS WE WERE THERE. WE RECEIVED EXCELLENT SERVICE FROM EVERYONE WE WERE IN CONTACT WITH AND STEPHEN'S PERSON CUSTOMERS VISITING THE DEALERSHIP ON THE DAYS WE WERE THERE. WE RECEIVED EXCELLENT SERVICE FROM EVERYONE WE WERE IN CONTACT WITH AND STEPHEN'S PERSONAL ATTENTION AND SUPERIOR KNOWLEDGE ABOUT THE CAR IN WHICH WE WERE INTERESTED MADE THE DECISION-MAKING VERY FAST AND EASY. WE DO, INDEED, ENJOY THE CAR JUST AS MUCH AS STEPHAN SAID WE WOULD. THIS IS OUR SECOND CAR FROM CROWN MOTORS AND FEEL THEY LEAD THE MARKET IN QUALITY AND CUSTOMER SERVICE. More
I met Stephen Revard over 14 years ago at Crown Mercedes and immediately I was blown away by his professionalism and knowledge of the product. I have bought several vehicles from Stephen and have recommende and immediately I was blown away by his professionalism and knowledge of the product. I have bought several vehicles from Stephen and have recommended number of friends and family members and none of us will go anywhere else except Crown Mercedes and Stephen. Last year one of my family member who had moved to state of Washington called me and asked me to buy a new vehicle from Stephen and ship it to him because of the excellent experience I have had with Crown Mercedes and Stephen. I also have had excellent experience with other departments as well. The service manager Seth and all the service advisers are great to work with, making appointments and getting my vehicles in for service is very easy they always provide me with a service loaner. The repairs are always done in a timely manner and correctly. My overall experience with the dealership and the entire staff have been way greater than what I expected. More
I purchased my third or fourth car from Stephen Revard in December, 2010. I keep coming back to Stephen because he knows his products inside-and-out, and he knows what i like. Stephen always educates me December, 2010. I keep coming back to Stephen because he knows his products inside-and-out, and he knows what i like. Stephen always educates me on what I'm purchasing, and makes the best deal possible. In every case I've dealt with him, he's had to find a car for me to fit my need. He does this and gets it right every time. Stephen is completely trustworthy, and a great salesperson. I will always do business with him. The same holds true for Ron Schook in the Service department. He always takes care of my car perfectly, the first time out. He makes sure that i never waste any time, and that my car is always ready when he says it will be. It's a pleasure working with Stephen and Ron. More
Best car buying experience ever! From the moment I walked in the door at Crown I never felt pressured to buy a car. The Sales staff was great, they provided me with the information I needed to make a walked in the door at Crown I never felt pressured to buy a car. The Sales staff was great, they provided me with the information I needed to make an informed decision. I would definitely recommend Crown to anyone. I won't shop anywhere else. More
It's always a pleasure to work with Stephen - this is my 3rd benz I have purchased from him. He was very helpful in finding me what I was looking for. I appreciated his follow-up - sometimes, a bit too aggr 3rd benz I have purchased from him. He was very helpful in finding me what I was looking for. I appreciated his follow-up - sometimes, a bit too aggressive and over-done with repeated calls, but I understand where he is coming from. He made great arrangements to have everything taken care of when he was out of the office to close the deal. When signing papers and during closing - there was a very long period of time waiting for the business manager, finance person and everyone else to even get the papers signed - it was a matter of 2 hours. I hope that I can trust the reputation and service of Crown - that they have certified the car and will back it up in terms of quality and warranty. In addition, I hope the repairs will be done in excellent condition so that it's like brand new and in time. I appreciate Stephen's canny persistence - was a little put off when he took a call in the middle of the test drive of the vehicle and then proceeded to say that it was a "very important client since he purchases numerous vehicles from him every year." Regardless of the amount of business the other customer may bring to Stephen - Stephen can me more effective if he treats all his customers as if they were all equally as important to him. More
This is the second time I hae worked with Stephen Revard and I highly recommend him. He is the consummate gentleman and professional. He was very helpful in locating exactly what I was looking for, helped and I highly recommend him. He is the consummate gentleman and professional. He was very helpful in locating exactly what I was looking for, helped me with excellent lease terms and even made arrangements for me to have a brand new loaner car for a weekend as my car had been totaled and my new car was just coming off the boat. The dealership is always friendly, the service department is professional and very good about getting the car in and out in a timely fashion. As a woman, I appreciate the fact that they treat me like I am reasonably intelligent and worthy of their time, unlike the other dealership in town where I have been poorly treated on more than one occasion. I would highly recommend the Crown Eurocar of Dublin group across the board; customer service is very important to them and it shows! My new car is magnificent, has incredible technological features that Stephen has kindly offered to help me learn, and I am thoroughly enjoying the heated seats as I wait for spring to arrive. This group deserves more than a 5 rating....they are a 10, with Stephen at the top of my list! He really cares about his clients and treats them very well. Cathi Jones, ASID More
I was looking for an S class with low milage and special options. Stephen spent the time to find me just what i wanted. It took a few months and several almost but Stephen held out for the right car and w options. Stephen spent the time to find me just what i wanted. It took a few months and several almost but Stephen held out for the right car and was able to move fast when he found it. It was well worth the wait. They did a great job getting the car ready adn taking care of me. More
Excellent service. The price was great but in the end what really makes this dealer great is the service. I was an out of state buyer and few things didn't go as plan. However, Mr. Revard, my sales per what really makes this dealer great is the service. I was an out of state buyer and few things didn't go as plan. However, Mr. Revard, my sales person, stood with us all the way and made sure everything worked out the way it was supposes to be. Best car buying experience ever! More