
Crown Mercedes-Benz Dublin
Dublin, OH
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2,243 Reviews of Crown Mercedes-Benz Dublin
I most recently purchased a used Lexus RX350 from Ken Stuart at Crown Eurocars of Dublin. This is our fifth car we have either leased or purchased from Crown Eurocars of Dublin. My wife and I were very Stuart at Crown Eurocars of Dublin. This is our fifth car we have either leased or purchased from Crown Eurocars of Dublin. My wife and I were very impressed with Ken’s level of engagement and willingness to assist us in finding a perfect car for our family. The one thing that truly stands out as exceptional was Ken’s patience and his natural talent for delivering unparalleled service. He is truly a subject matter expert and was always willing to provide us with answers to any question that we might have involving leases, purchases, and vehicle features. Our experience with both Ken and Crown Eurocars of Dublin have exceeded our expectations and we look forward to working with Ken and Crown Eurocars of Dublin in the future. More
Collin Chakeres was awesome to work with. He spent the entire day with us and made sure we got the car we wanted. Go see Collin for a great experience!! He spent the entire day with us and made sure we got the car we wanted. Go see Collin for a great experience!! More
I had an amazing experience getting another lease with Mercedes. Bret Donaldson was my salesman and he made the experience very enjoyable. Returning the lease car I had and gettting me into a new lease wa Mercedes. Bret Donaldson was my salesman and he made the experience very enjoyable. Returning the lease car I had and gettting me into a new lease was an easy process. Bret was very informative throughout the process and Mercedes products. I would highly recommend Bret Donaldson to anyone looking to buy or lease a Mercedes. More
Due to the global shortage of inventory I found myself in the position of having to custom order a car for the first time in my life. Ken Stuart was terrific every step of the way. From the ordering process the position of having to custom order a car for the first time in my life. Ken Stuart was terrific every step of the way. From the ordering process to proactively keeping me informed while I was waiting for my GLS450 to be made and shipped. Once the car was in route Ken and his team took care of everything from financing to notifying my insurance agent. It’s obvious Ken enjoys providing outstanding service to his customers and is a perfectionist in everything he does for Mercedes. I should also mention that I have never been a Mercedes fan. I have driven a BMW’ for the last 15 years. I am definitely a convert. If you are wary of the car buying process and wait times that the world is currently experiencing, I would not hesitate to reach out to Ken. More
Todd Johnson was the service writer and is always cheerful, thorough in his explanations, and always communicates any updates requiring additional work. cheerful, thorough in his explanations, and always communicates any updates requiring additional work. More
Customer service is quick and great. Micheal Lyons was very helpful and nice. Communication was great. He walked us through the services and provided accurate information and good advice Micheal Lyons was very helpful and nice. Communication was great. He walked us through the services and provided accurate information and good advice for our Mercedes needs. Very cooperative and knowledgeable. Overall great service at this location. More
The technician caused a star to be lost. I did not get my old parts back. Mike Lyons did a great job in my behalf with the servicing of my car. I did not get my old parts back. Mike Lyons did a great job in my behalf with the servicing of my car. More
Excellent customer service! Collin Chakeres was extremely helpful and patient with us. He helped us find the car that we wanted not what he wanted to sell. I will definitely be Collin Chakeres was extremely helpful and patient with us. He helped us find the car that we wanted not what he wanted to sell. I will definitely be back to buy another car from him. More