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Crown Mercedes-Benz Dublin

Dublin, OH

4.7
2,278 Reviews

6500 Perimeter Loop

Dublin, OH

43017

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2,278 Reviews of Crown Mercedes-Benz Dublin

July 27, 2022

Very professional courteous and The environment is also very nice sales people are very good highly recommend More

by Larry wolpert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Salierno
Jul 28, 2022 -

Crown Mercedes-Benz Dublin responded

Larry, Thank you so much for your positive review and recommendation! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. Safe travels!

Jul 28, 2022 -

Larry wolpert responded

Thanks.

July 26, 2022

Bret was amazing in helping me find the car I was looking for. He was always available to answers any questions and stayed till closing to work with my schedule. More

by Ddennis1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Donaldson
Jul 26, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you for sharing the positive experience you had with Bret! We are so glad that he took great care of you! It is our pleasure to assist you in any way possible. If there is ever anything more that he and the team may help you with, please do not hesitate to let us know! Safe travels!

July 20, 2022

Gory Gasparro was very helpful and dedicated throughout the process. He is an excellent guy! More

by lachanyi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Tippie, Cory Gasparro
Jul 21, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review! We are so glad that Cory took great care of you! It is our pleasure to serve you. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call! Safe travels!

July 19, 2022

My Sales person, Mr. Bill Stevenson, was very professional and responsive. He understood his client. I was and am quite happy with him. More

by H
Recommend Dealer
Yes
Employees Worked With
Bill Stevenson
Jul 21, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review! Providing top-notch service is so important to us, and we are pleased that Bill's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Take care!

July 19, 2022

Things were handled efficiently and hassle free. . good experience. Consistent with my interaction last year on previous vehicle. More

by claiborne.22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Gasparro
Jul 19, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review! We are delighted that our team could provide you with a smooth, top-notch experience! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!

July 18, 2022

Dave Kohler took care of my vehicle on extremely short notice. He always comes through when needed! More

by BK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kohler
Jul 19, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review! We are so glad that Dave took great care of you! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

July 10, 2022

Great atmosphere when you walk in and friendly employees there who are eager to help. More

by Pottl559
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Tippie, Youssoupha Mbao
Jul 12, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review! We are happy to hear that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!

July 09, 2022

Dave Kohler is our service representative. He explained everything so that we could decide what services to choose. More

by CATHY4868
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kohler
Jul 12, 2022 -

Crown Mercedes-Benz Dublin responded

Cathy, Thank you for leaving Dave this positive review! We are so glad that he took great care of you. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

July 07, 2022

It’s a good and excellent service but they should reduce the way they charge customers especially existing customers More

by Elliotawani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lyons
July 05, 2022

Brian Moser was helpful and polite. However, he was overworked. He was busy with another customer which kept me waiting 15 minutes for my apt. The waiting area in service is shamefu More

by Henry
Friendliness
Recommend Dealer
No
Employees Worked With
Bret Donaldson, sales I liked him very much, so helpful as I learned all the new electronics. He’s patient, professional, and a pleasure to work with. , Bryan Moser
Jul 11, 2022 -

Crown Mercedes-Benz Dublin responded

Henry, We are very sorry that Bryan was with another customer when you arrived and the water spots on the windows after it was washed. Typically the car wash ‘blowers’ do a great job, but your vehicle should have been wiped down. Unfortunately, like many businesses, we are currently having staffing issues. If you contact me directly, I can supervise any future appointments. Regards, Seth Kinniard - Service Director.

Jul 11, 2022 -

Henry responded

Thank you for your response. It’s reassuring to know that surveys are actually read by someone. Although they were minor I am please that you reviewed my email and responded. Please note that I have no complaints about Brian. Erin Clement.

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