
Crown Mercedes-Benz Dublin
Dublin, OH
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2,242 Reviews of Crown Mercedes-Benz Dublin
Brian Moser was helpful and polite. However, he was overworked. He was busy with another customer which kept me waiting 15 minutes for my apt. The waiting area in service is shamefu However, he was overworked. He was busy with another customer which kept me waiting 15 minutes for my apt. The waiting area in service is shameful for Crown Mercedes’. I asked for my car washed and it was driven thru the wash and the windows were full of water spots Brian did a fine job so it’s no reflection on him, he was very pleasant to work with. This was my first experience with service and I was disappointed. I understand good help is hard to find so don’t let this affect Brian’s review as I feel he was overly busy that day and all other cubicles were empty. I saw no evidence of sanitization in my car, what was I to expect? There was no paper on the floor or whatever. That question was asked in the survey. More
We visited the showroom on Friday July 1st around 10:00am and wow couldnt believe how we were treated. The female at the front of the showroom was on a zoom call and couldn't talk but she did say she would g and wow couldnt believe how we were treated. The female at the front of the showroom was on a zoom call and couldn't talk but she did say she would get a salesman, they all looked at us but no one came out of their office to greet us. Will never go back! Worst experience ever ! Went to Germain of Easton Mercedes and was treated like royalty! We will buy our car there. More
Crown Mercedes-Benz Dublin has always gone above and beyond to make our car buying experience exceptional! Youssoupha Mbao has assisted us with or past 2 Mercedes Benz purchases and he has been phenomen beyond to make our car buying experience exceptional! Youssoupha Mbao has assisted us with or past 2 Mercedes Benz purchases and he has been phenomenal! He is very responsive, honest and friendly. I trust his recommendations and feel he always keeps the client top of mind. More
Just brought in my Mercedes SUV for the A Service and spark plug change. Todd Johnson provided excellent and courteous service. I would definitely recommend Crown and Todd. spark plug change. Todd Johnson provided excellent and courteous service. I would definitely recommend Crown and Todd. More
The best experience I’ve ever had with a car transaction. Konstantin Chumak would get 20 stars if I could give them to him. This was my 3rd C class from him and I’ve never been happier. Konstantin Chumak would get 20 stars if I could give them to him. This was my 3rd C class from him and I’ve never been happier. More