Crown Chrysler Dodge Jeep Ram of Chattanooga

I went to look at new automobiles and unfortunately I was unable to purchase a new vehicle because I couldn't fit it in my budget. My salesman was able to find me a used vehicle that did fit my needs. Thanks unable to purchase a new vehicle because I couldn't fit it in my budget. My salesman was able to find me a used vehicle that did fit my needs. Thanks to Craig for the work he did, and to the dealership for giving me a pleasant experience. More

great sales service just great staff to work with we bought a 2013 dart was given excellent service from day one great to deal with bought a 2013 dart was given excellent service from day one great to deal with More

I was able to get a very good price for my used vehicle and Craig was honest, knowledgeable and quite easy to work with. He followed up on some post deal 'we owes' in a timely matter as well. and Craig was honest, knowledgeable and quite easy to work with. He followed up on some post deal 'we owes' in a timely matter as well. More

My husband and I were on our way to Alabama one weekend when I pulled up Crown Fiat of Chattanooga aka Crown Chrysler Dodge Jeep Ram on my ipad. I had originally found a Fiat in Birmingham for a great dea when I pulled up Crown Fiat of Chattanooga aka Crown Chrysler Dodge Jeep Ram on my ipad. I had originally found a Fiat in Birmingham for a great deal, but Crown Fiat matched them and did even better! Craig Pesnell took the time to talk to me on the phone to go through the details of my trade in and a possible purchase. His respect and professionalism on the phone was enough for me to want to work with this dealership, which is over an hour from our home. After I got off the phone, I was happy to report back to my husband that Crown was going to be our choice of dealerships. Craig worked out such a fantastic deal and made the experience of buying this car (My Christmas present) enjoyable, that there was no reason for us to even attempt at haggling the price down. The deal was that good! We would highly recommend seeking this man out to any of our family, friends, and pretty much anyone else when it's time to car shop! Thank you! Michelle & Joey C. More

Excellent customer service! I couldn't possibly be more pleased with the service that we received in buying a new car. Michael Ullenberg was very accommodating. He made sure the buying process was quick an pleased with the service that we received in buying a new car. Michael Ullenberg was very accommodating. He made sure the buying process was quick and painless. He showed us how all of the features in the new vehicle worked. We were able to get the trade in value that we needed in order to get out from under our old car. The purchase price on the new vehicle was excellent. Finance took very little time to sign the paperwork. Michael even showed us were to go to get our oil changed. (4 free oil changes!!) We would definitely use Michael again as our sales rep in the future. Thank you again! More

On behalf of me and my family, I would like to say thank you to the staff at Crown and our Sales Consultant, Craig Pesnell. Craig was very friendly and professional at making sure we recieved the best servi you to the staff at Crown and our Sales Consultant, Craig Pesnell. Craig was very friendly and professional at making sure we recieved the best service. Craig allowed me to test drive our new Dodge Ram 1500 Quad cab all the way to Crandall, Ga (an hour away) in order to let my disabled brother check it out and see if the truck would be a perfect fit for our family. We really appreciated Craig going that "extra mile" for us. Even our extended family is impressed by the service and how great our new truck looks. There are so many good things I could say about Crown of Chattanooga and the service of Mr. Pesnell, but I'll just give them a "two thumbs up" and my "word of mouth" advertising. May the good Lord Jesus bless you all!!!---The Watts FamilyW(Jennifer,Brian,Danny,Donna,Denise) More

My wife and I were looking for a new vehicle for her when I called the dealership and was transferred to Craig. My wife has driven a Chrysler/Dodge van since 1984 and was ready for something else. She drov I called the dealership and was transferred to Craig. My wife has driven a Chrysler/Dodge van since 1984 and was ready for something else. She drove a Durango and was impressed with the size (we are both 5'10" and 6"1"). We than looked around at other places for a used one, but came back because the new price on 2012 clearance items was very little more than used ones at other places. Also, I have had experience with Crown since they opened with other Chrysler vehicles and they were very prompt in their repair and service of these vehicles. Craig was as helpful as anyone could be and showed us all of the features of the vehicle as well as programming our phones. He was very friendly through the experience (as well as every one else) and I would very much recommend him as a person to see when looking for a Chrysler/Dodge/Jeep. More

We went to Crown just to look around and see Chargers and Challengers. Trae Carpenter greeted us right away and took us to see both cars. We found a Charger and Trae took us for a test drive. He was very Challengers. Trae Carpenter greeted us right away and took us to see both cars. We found a Charger and Trae took us for a test drive. He was very knowledgeable as well as helpful, professional and friendly. After driving the Charger we went home and thought about it and came back and bought it! We LOVE the Charger!!! It happened to be on a week night (Monday night) and Trae and Shannon and Don all stayed until everything was wrapped up so that we could drive the car home that night! We appreciate you all! Rudy and Ramona Rodriguez More

I would like to update my previous review. After my first review, management was very quick to contact me. They were also very quick to make the situation right. After discussing with the service department, review, management was very quick to contact me. They were also very quick to make the situation right. After discussing with the service department, I believe the sales rep really did believe the "perform Service" message was indeed an indicator for an oil change. I still would have bought the truck knowing the true meaning of the message. The price and the truck were that good. This is hands down the best dealer service department I have ever dealt with. The friendliness and professionalism is top notch. I will be using this service department again and I would definitely recomennd them. Would I buy a vehicle from them again? Absolutely! I bought my truck used "as is". I was told the perform service message would be cleared when I picked it up. While I'm not a lawyer, I doubt they were legally obligated to make these repairs in order to clear the message. They honored their word and I greatly respect that. I've bought new cars before, other brands/Dealers, and had a more difficulty getting repairs that were under warranty. Mark Hudson More

Chad was awesome! We had a lot of fun trying to figure out what was best for me! I had not driven a suv in several years and he was very patient with me in giving me enough time to drive it until I felt out what was best for me! I had not driven a suv in several years and he was very patient with me in giving me enough time to drive it until I felt comfortable with my new grand cherokee! THANK you, Chad!! Thank you, Crown!! More