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Crown Chrysler Dodge Jeep Ram of Chattanooga

Chattanooga, TN

4.7
2,550 Reviews

2120 Chapman Rd

Chattanooga, TN

37421

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2,550 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga

June 23, 2013

LEE IS NOT A CUSTOMER FRIENDLY PERSON.HE CALLS PEOPLE LIARS.HE DOES NOT HOW TO WORK WITH CUSTOMERS.HE SHOULD NOT BE IN THE POSITION HE IS IN.DO NOT DO BUSINESS THERE.MANAGEMENT SHOULD LOOK TO CORRECT THI More

by shorne8505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 28, 2013 -

shorne8505 responded

yes your general manager called me and he was not willing to correct anything.he was not willing even to try and make a deal.in fact the monthly note had even went up.he offered a smart ellic apology for the way lee spoke to me.an we left our conversation at he was not willing to make any deal.as for your vp he was as nice as can be.we talked and i explained my side.i also explained to him i had traded off the truck to chevrolet.and that`s how the conversation ended. it`s a shame that the people that are working there are not as good as people that were there a year ago.

June 23, 2013

I finally had enough of my 1998 Chevy Z-71 breaking down. Yet again, I found myself having it towed for repair. It was time to suck it up and get a dependable vehicle. I did my research and found several Jee More

by Spot0834
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ullenberg
Jun 25, 2013 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help! Your Friends at Crown CJDR Chattanooga

June 19, 2013

I had major repairs completed under warranty that took a fair amount of time. Mr. Jeff Milsaps kept me informed of the progress that was being made at timely intervals during the process. He was always cour More

by anthonyangel779
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Milsaps, Jeff Milsaps
Jun 20, 2013 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for sharing your great service experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. Jeff will be thrilled to hear your kind words as well. Your Friends at Crown CJDR Chattanooga

June 17, 2013

I am giving this review to let you know that Mr. Harrell did a great job. He was friendly, courteous, and very concerned with my satisfaction. I love my new car, and will do business with Crown and Mr. Har More

by ChloeHemi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Harrell
Jun 18, 2013 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Congratulations on your new vehicle! Richard Harrell is a great asset to our team and will be happy to hear he exceeded your expectations. Have fun cruising around in your new car! Your Friends at Crown CJDR Chattanooga

June 15, 2013

After looking for many weeks I happen to find the exact 3 series BMW i was looking for online. Not only did it have lower miles then what I was willing to live with but it also was priced well below others w More

by Bhenry1286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ullenberg
Jun 17, 2013 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Michael took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future. Your Friends at Crown CDJR Chattanooga

June 13, 2013

While coming home to Birmingham from Knoxville, our 2002 Chrysler Town and Country broke down in Ooltewah. I called Crown Chrysler and spoke with Jeff Milsaps. He recommended a tow company and the van was t More

by bird5265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jeff milsaps, Jeff Milsaps
Jun 14, 2013 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for sharing your experience with us. We are glad to hear your trip to our dealership was so pleasant. We look forward to the next opportunity to serve your automotive needs. Your Friends at Crown CJDR Chattanooga

June 12, 2013

Straight shooters. Honest and friendly. Most Straight shooters. Honest and friendly. Most pleasurable car buying experience yet. Would definitely go back for future cars. Thanks again to scot More

by jimhaleii
Customer Service
Recommend Dealer
Yes
Employees Worked With
Darren, Taralynne Stricklin, Scott Kephart
Jun 14, 2013 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for taking time out of your day to write a review about our dealership. We are delighted to hear that we were able to offer you not only the vehicle you were looking for, but exceptional customer service as well! Please let us know when your new car is ready for its first service. You will not be disappointed! Your Friends at Crown CJDR Chattanooga

June 08, 2013

I work customer service at a local home depot,where we are trained to know great customer service makes a world of different.PATRICIA NEAL NAILED IT.From the 1st time i spoke with her over the phone, to b More

by billiewayne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Neal
Jun 10, 2013 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future. Your Friends at Crown CJDR Chattanooga

June 05, 2013

If you are shopping for a new car I highly recommend Crown Chrysler in Chattanooga. T.C. Staton and his team will take good care of you and the car you buy. Thanks T.C for the help you give me and the u More

by davidjpurser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.C. Staton
Jun 07, 2013 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive! Enjoy your new car! Your Friends at Crown CJDR Chattanooga

June 03, 2013

Shannon is a great asset to Crown. He is knowledgable, easy to work with, has a great sense of humor (often missing in this business) and made our Nissan purchase very enjoyable. While no one likes spend More

by pamolly
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Hollifield
Jun 07, 2013 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help! Your Friends at Crown CJDR Chattanooga

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