Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
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2,550 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga
LEE IS NOT A CUSTOMER FRIENDLY PERSON.HE CALLS PEOPLE LIARS.HE DOES NOT HOW TO WORK WITH CUSTOMERS.HE SHOULD NOT BE IN THE POSITION HE IS IN.DO NOT DO BUSINESS THERE.MANAGEMENT SHOULD LOOK TO CORRECT THI LIARS.HE DOES NOT HOW TO WORK WITH CUSTOMERS.HE SHOULD NOT BE IN THE POSITION HE IS IN.DO NOT DO BUSINESS THERE.MANAGEMENT SHOULD LOOK TO CORRECT THIS. More
I finally had enough of my 1998 Chevy Z-71 breaking down. Yet again, I found myself having it towed for repair. It was time to suck it up and get a dependable vehicle. I did my research and found several Jee Yet again, I found myself having it towed for repair. It was time to suck it up and get a dependable vehicle. I did my research and found several Jeep dealers in the Chattanooga area. I went to Crown first. Salesman, Mike Ullenberg helped us out and I got a very good deal but being skeptical, I tried one more Jeep dealer in Georgia (I won't name them) trying to get a better deal. They couldn't believe the deal I got and couldn't match it or even come close. My 2 year old daughter was being a 2 year old and running around and the salesman got on the subject of spanking. He was a really nice guy just making conversation but after my daughter finished singing Jesus loves me, he said "my dad used to beat my a$$ when I was a kid". We left and went back to Crown where the very professional salesman Mike Ullenberg greeted us even with egg on our faces. I've bought 12 cars in my lifetime and have never been treated so kind and like a valued customer. I wouldn't hesitate to buy another vehicle from the folks at Crown. More
I had major repairs completed under warranty that took a fair amount of time. Mr. Jeff Milsaps kept me informed of the progress that was being made at timely intervals during the process. He was always cour fair amount of time. Mr. Jeff Milsaps kept me informed of the progress that was being made at timely intervals during the process. He was always courteous and informative. Even when I had an issue after the repair was performed he stepped up and took care of the problem promptly and honestly. More
I am giving this review to let you know that Mr. Harrell did a great job. He was friendly, courteous, and very concerned with my satisfaction. I love my new car, and will do business with Crown and Mr. Har did a great job. He was friendly, courteous, and very concerned with my satisfaction. I love my new car, and will do business with Crown and Mr. Harrell again. My car was delivered to me clean and timely. More
After looking for many weeks I happen to find the exact 3 series BMW i was looking for online. Not only did it have lower miles then what I was willing to live with but it also was priced well below others w series BMW i was looking for online. Not only did it have lower miles then what I was willing to live with but it also was priced well below others with more miles. I called immediately and was directed to Michael. I discussed what I was interested in and he went and checked while on the phone to make sure it was what I wanted. I gave him my info and he called me back within the hour to workout the deal, it was where I wanted to be and put a deposit on the car. I live in Nashville so it took a few days for me to find a free day to make the 2 1/2 hours to drive down there. Once I got there he had the car waiting inside for me to view. I spotted a few things that needed to be addressed and they agreed to fix them, after that I was happy with the car. We scheduled a date for me to bring the car back and have fixed to my liking. In between receiving the car and bring it back for repairs someone had bumped it the rear bumper making a small indention and scratch. I showed them what had happened and asked if they knew anybody to fix it. They said they would take care of it free of charge. I couldn't be happier with Michael's customer service or the people at Crown. More
While coming home to Birmingham from Knoxville, our 2002 Chrysler Town and Country broke down in Ooltewah. I called Crown Chrysler and spoke with Jeff Milsaps. He recommended a tow company and the van was t Chrysler Town and Country broke down in Ooltewah. I called Crown Chrysler and spoke with Jeff Milsaps. He recommended a tow company and the van was towed to Crown. Jeff worked with Fidelity Warranty to have the repairs authorized and completed. Jeff kept us informed through the process of the repairs. My wife is handicapped and our van is a lowered floor van with a ramp that can accomodate a wheelchair. We desired to have our van repaired as soon as possible since my wife was unable to travel without the van. Jeff realized that we were in a bind and worked with Fidelity Warranty and his mechanics to have the van repaired as soon as possible. The van was ready the same day that the new transmission arrived at the dealership. Thank you Jeff and the mechanics for completing the repairs in a short amount of time. More
Straight shooters. Honest and friendly. Most Straight shooters. Honest and friendly. Most pleasurable car buying experience yet. Would definitely go back for future cars. Thanks again to scot Straight shooters. Honest and friendly. Most pleasurable car buying experience yet. Would definitely go back for future cars. Thanks again to scott n darren n tarynne! More
I work customer service at a local home depot,where we are trained to know great customer service makes a world of different.PATRICIA NEAL NAILED IT.From the 1st time i spoke with her over the phone, to b are trained to know great customer service makes a world of different.PATRICIA NEAL NAILED IT.From the 1st time i spoke with her over the phone, to backing it up in person.Its good to know that thier are people in the business thats actually really cares.Thank You More
If you are shopping for a new car I highly recommend Crown Chrysler in Chattanooga. T.C. Staton and his team will take good care of you and the car you buy. Thanks T.C for the help you give me and the u Crown Chrysler in Chattanooga. T.C. Staton and his team will take good care of you and the car you buy. Thanks T.C for the help you give me and the understanding of what I expected of a new car. More
Shannon is a great asset to Crown. He is knowledgable, easy to work with, has a great sense of humor (often missing in this business) and made our Nissan purchase very enjoyable. While no one likes spend easy to work with, has a great sense of humor (often missing in this business) and made our Nissan purchase very enjoyable. While no one likes spending 5 hours in a car dealership trying to buy a car, Shannon made us very comfortable and was soon our new best friend at Crown. This guy deserves a big, fat raise for putting up with us!!! More