Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
2,676 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,676 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga
January 17, 2015
exceeding fast and friendly I came in for an oil change andwas greeted as soon as I got out the car with a friendly smile. Can't say much about service as I'm waiting for my car I came in for an oil change andwas greeted as soon as I got out the car with a friendly smile. Can't say much about service as I'm waiting for my car now. More
by zwallisch616
Employees Worked With
Ben Philyaw
December 13, 2014
Very professional team! Thank you for the quick service! Very professional team! I will be returning! I wanted to mention that it was super easy to make my appointment. T Thank you for the quick service! Very professional team! I will be returning! I wanted to mention that it was super easy to make my appointment. They provide Saturday appointments that make it convenient for people who work long hours during the week. More
by Ninja247
Employees Worked With
Judy McDowell
December 11, 2014
Super big help Judy helped me out in a huge way with the problem with my new car. Thanks for all the help and support on that crazy Problem. Judy helped me out in a huge way with the problem with my new car. Thanks for all the help and support on that crazy Problem. More
by Tcob14
Employees Worked With
Judy McDowell
December 09, 2014
Don't make this mistake I bought a 2014 Ram 1500 new about 5 months ago from Crown. I had thought about trading in this truck to get a 4x4, hoping maybe since it was the end I bought a 2014 Ram 1500 new about 5 months ago from Crown. I had thought about trading in this truck to get a 4x4, hoping maybe since it was the end of the year I could get a decent price, and I knew I would have some negative equity. After finding a 2013 holdover Ram SLT at Crown, I talked to Chris in sales to see if a trade was possible since the 2013 was marked $10,000 off sticker. Imagine my shock to find out I was only offered $16,000 trade in value for a truck I had bought new only a few months before. That's about 40 % depreciation in less than 6 months! I can only imagine how little this Dodge will be worth in another year. Once again, I knew I would have negative equity in my truck, but trading into a year older truck, one would think with $10,000 off sticker (at least supposedly) there would be some middle ground here. So, the bottom line for me is, this will be my last Dodge, including not buying the 200 I was going to get my wife next year. Don't make the same mistake folks, buy anything but a Dodge from Crown. More
by joeyhh
Employees Worked With
Corey Moore
December 03, 2014
got oil change,air in tires Judy was very helpful and professional. She made sure all my needs were met in a timely fashion. I always enjoy coming to the Crown service center. Judy was very helpful and professional. She made sure all my needs were met in a timely fashion. I always enjoy coming to the Crown service center. More
by bigdavecothran
Employees Worked With
Judy McDowell
November 26, 2014
Service Repair Had an easy time getting my truck serviced. Ben Philyaw was a great guy to work with, and a really personal guy. Definitely will be back here in the Had an easy time getting my truck serviced. Ben Philyaw was a great guy to work with, and a really personal guy. Definitely will be back here in the future! More
by tom52495
Employees Worked With
Ben Philyaw
November 21, 2014
great service Service is always great!!!! James Perry, Judy LaChance and Ben Philyaw are great! Have had both major repairs and maintenance. Always fast and profess Service is always great!!!! James Perry, Judy LaChance and Ben Philyaw are great! Have had both major repairs and maintenance. Always fast and professional. Thanks Crown! More
by sharondenise1
Employees Worked With
Ben Philyaw, Judy McDowell
November 21, 2014
Great customer service Love everyone here. Every time I go I get greeted with a smile and feel very welcomed. All the employee's are eager to help and are always wearing a s Love everyone here. Every time I go I get greeted with a smile and feel very welcomed. All the employee's are eager to help and are always wearing a smile. My wait time is never to long and the always have yummy popcorn! Will Definately keep my cars serviced here!! More
by Kea Smith
Employees Worked With
Ben Philyaw
November 21, 2014
Service for ram truck Needed diagnostic done because radio/ computer not working. Service was quick . Ben Philyaw was so helpful and extremely professional. Definitely an a Needed diagnostic done because radio/ computer not working. Service was quick . Ben Philyaw was so helpful and extremely professional. Definitely an asset to the dealership. More
by alburgess65714
Employees Worked With
Ben Philyaw
November 21, 2014
Great people! Always friendly people, doing good work. Needed more work than I hoped to need but they were thorough and made every attempt to accommodate me. Always friendly people, doing good work. Needed more work than I hoped to need but they were thorough and made every attempt to accommodate me. More
by Miweel2002
Employees Worked With
Ben Philyaw, John Modean
