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Crown Chrysler Dodge Jeep Ram of Chattanooga

Chattanooga, TN

4.7
2,550 Reviews

2120 Chapman Rd

Chattanooga, TN

37421

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2,550 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga

December 26, 2015

Appreciate the good service Came in to check out the Ram/Jeep deal that we saw advertised, and appreciate Terry Robey's good advice and great customer service..thank you! More

by Kcarter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Robey
Dec 28, 2015 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

We're happy to hear that Terry's knowledge and expertise were so helpful, Kcarter! We're glad you felt well taken care of while stopping in to our dealership. We hope to see you again soon! Regards, Crown Chrysler Dodge Jeep Ram Chattanooga

November 28, 2015

Caring Service Judy was very nice with advice and answering any of the questions that I asked. She took the time to make sure that I understood everything prior to l More

by cheree9066
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
Nov 30, 2015 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Hello cheree9066, We're happy to hear that Judy was able to answer all of your questions and provide you with an excellent service experience. We hope to see you in the future for your vehicle's next service. Sincerely, Crown Chrysler Dodge Jeep Ram

November 23, 2015

Kindness is the best Great place for car service! Staff was very polite and thoughtful. I would bring my car here even if it was not a Jeep. Excellent customer service More

by Kau123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lathan Biggs
Nov 25, 2015 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Kau123, thank you for your feedback. We are pleased to know that our service team has taken such great care of you. Our aim is to give every customer the highest level of customer service. Please feel free to contact us for any of your vehicle service needs. Sincerely Crown Chrysler Jeep Dodge Ram Chattanooga

November 06, 2015

excellent service This was my second visit although i didn't buy my Dodge there, i take my car there to get serviced and this particular time i dropped it off early for More

by Charmin79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy McDowell
Nov 09, 2015 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Hi Charmin79, thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with Judy was great. We look forward to seeing you again when your vehicle is ready for its next service. Sincerely, Crown Chrysler Jeep Dodge Ram Chattanooga

November 02, 2015

Business Link and No diesel Mechanic on Saturdays. I am a Business Link customer yet on my last visit to the service department I was told that being involved in this program no longer gives me any of More

by Ram2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Fulton
Nov 24, 2015 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Dear Ram2001, We appreciate you taking the time to post your review, and apologize for the confusion. We do provide diesel servicing on Saturdays, although we do always recommend an appointment as Saturdays can be exceptionally busy. Business Link services are still provided by our dealership. There does appear to have been some miscommunication, and for that we do sincerely apologize. We would welcome the opportunity to discuss your concerns, but are unable to locate your customer records from your screen name. Would you kindly contact James Fulton, Service Advisor, at the dealership at your earliest convenience on 423-591-6868 please? Thank you

October 23, 2015

Amazing Experience! Purchase of 2016 Jeep Wrangler Unlimited I recently purchased a 2016 Jeep Wrangler Unlimited Hard Rock edition from this dealership. My sales person, Viktor, was amazing! He was knowledgeab More

by JanSummers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viktor Polezhaev
Oct 26, 2015 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Hello JanSummers, we are so happy to hear of your positive experience at our dealership. We are committed to providing our customers with nothing less than 5-star service. Viktor will be especially happy to hear that you were completely satisfied with the sales process and his customer service. Enjoy your new Jeep Wrangler Unlimited Hard Rock! Sincerely, Crown Chrysler Jeep Dodge Ram Chattanooga

September 29, 2015

2016-Chrysler 200 I Am A First Time Buyer And They Put Me In A 2016 Chrysler 200 And I ONLY Had it For A DAY And I LOVE IT More

by KeoshiaS94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance,Tubbs, Darrell Lacy
Sep 30, 2015 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Hi KeoshiaS94, Congratulations on your first brand new car and we are glad to hear that we were the dealership who had the honor of taking care of you. Enjoy showing off your brand new 2016 Chrysler 200! Sincerely, Crown Chrysler Dodge Jeep Ram Chattanooga

September 02, 2015

Service Outshins Sales I found Crown's sales manager to be difficult to work with last year and wound up buying my 2014 Chrysler 300c from a dealership in another town. Howe More

by david7064
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Fulton
September 02, 2015

Service and diagnosis of problem I scheduled an appointment for routine service and diagnosis of a malfunction light problem indicating engine problem. My service was handled courteo More

by Daniel175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lathan Biggs, Service Advisor
Sep 14, 2015 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Daniel175, We are very glad that we were able to take such great care of you with your last service. Lathan is a valued team member and we are glad that he was able to shine for you! Take care, Crown Chrysler Dodge Jeep Ram

August 29, 2015

Excellent I got best experience to buy the car in this dealership very nice people great service it's very comfortable . I like to coming back soon and bought a More

by Vitaliy 4076
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viktor Polezhaev
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