Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
Filter Reviews by Keyword
By Type
2,550 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga
Appreciate the good service Came in to check out the Ram/Jeep deal that we saw advertised, and appreciate Terry Robey's good advice and great customer service..thank you! Came in to check out the Ram/Jeep deal that we saw advertised, and appreciate Terry Robey's good advice and great customer service..thank you! More
Caring Service Judy was very nice with advice and answering any of the questions that I asked. She took the time to make sure that I understood everything prior to l Judy was very nice with advice and answering any of the questions that I asked. She took the time to make sure that I understood everything prior to leaving. More
Kindness is the best Great place for car service! Staff was very polite and thoughtful. I would bring my car here even if it was not a Jeep. Excellent customer service Great place for car service! Staff was very polite and thoughtful. I would bring my car here even if it was not a Jeep. Excellent customer service More
excellent service This was my second visit although i didn't buy my Dodge there, i take my car there to get serviced and this particular time i dropped it off early for This was my second visit although i didn't buy my Dodge there, i take my car there to get serviced and this particular time i dropped it off early for an oil change,went to school, then picked it up after i got out of class-great service and they even washed and cleaned it for free! Not to mention the free amenities like coffee,water, and the best popcorn ever. The staff is very friendly and the prices are eco-friendly as well. Thanks Ms. Judy! More
Business Link and No diesel Mechanic on Saturdays. I am a Business Link customer yet on my last visit to the service department I was told that being involved in this program no longer gives me any of I am a Business Link customer yet on my last visit to the service department I was told that being involved in this program no longer gives me any of the services that this membership first offered. The dealership also informed me that they do not have a deisel mechanic on duty on Saturdays. I own and operate a small business and cannot afford to take the time off during the week to bring my vehicle in for service. Nor can I afford to wait a couple of hours to have the oil and filter changed while being away from my family on a Saturday. More
Amazing Experience! Purchase of 2016 Jeep Wrangler Unlimited I recently purchased a 2016 Jeep Wrangler Unlimited Hard Rock edition from this dealership. My sales person, Viktor, was amazing! He was knowledgeab I recently purchased a 2016 Jeep Wrangler Unlimited Hard Rock edition from this dealership. My sales person, Viktor, was amazing! He was knowledgeable about the product and went the extra mile to make certain my experience was fun and enjoyable. He worked an amazing deal for me and assisted me every step of the way. He even came in on his day off to complete the deal. I would highly recommend this dealership and Viktor to anyone looking to purchase a Jeep or Dodge vehicle!! More
2016-Chrysler 200 I Am A First Time Buyer And They Put Me In A 2016 Chrysler 200 And I ONLY Had it For A DAY And I LOVE IT I Am A First Time Buyer And They Put Me In A 2016 Chrysler 200 And I ONLY Had it For A DAY And I LOVE IT More
Service Outshins Sales I found Crown's sales manager to be difficult to work with last year and wound up buying my 2014 Chrysler 300c from a dealership in another town. Howe I found Crown's sales manager to be difficult to work with last year and wound up buying my 2014 Chrysler 300c from a dealership in another town. However, I do use Crown's service department and over-all, have been pleased with their job performance. A real bright spot is James Fulton who always greets me with a smile, answers my questions and seems knowledgeable about his product, and calls to keep me updated on progress and service issues. More
Service and diagnosis of problem I scheduled an appointment for routine service and diagnosis of a malfunction light problem indicating engine problem. My service was handled courteo I scheduled an appointment for routine service and diagnosis of a malfunction light problem indicating engine problem. My service was handled courteously, and quickly. The problem was explained to me in detail, with length of time required to correct the problem. This was accomplished as specified. Everyone that I encountered (telephone, office personnel & service personnel) were very courteous & helpful. I escpecially appreciated the Service Advisor, Lathan Biggs, who took my order, gave me the time parameters required to do the work, then met me at pickup and thoroughly explained all that had been done. I appreciate that. More
Excellent I got best experience to buy the car in this dealership very nice people great service it's very comfortable . I like to coming back soon and bought a I got best experience to buy the car in this dealership very nice people great service it's very comfortable . I like to coming back soon and bought another car for me or my family More