Crown Chrysler Dodge Jeep Ram of Chattanooga

You will not like this place unless you like to be lied to I bought my vehicle several years ago; so I have given this dealer ample time to make things right.I was told that the rear camera could be added, aft I bought my vehicle several years ago; so I have given this dealer ample time to make things right.I was told that the rear camera could be added, after I bought the vehicle and numerous run around I found out it could not be added. My radio will occasionally flip out and lose time, they say it is normal and can't fix it. I was suppose to get 4 oil changes when I bought the vehicle, and they will not honor the 4th. I was told it is expired. Do yourself a favor and go somewhere else. I have tried to contact the dealer numerous times to talk about the issues with my vehicle, and I get the run around.General Manager, Service manager and sales manager never called me back. The reviews you read on here are from people that are asked to give a good review for a additional oil change. They are only about the sale, don't get shafted. Last time I went to dealership some dipstick came up to me, and told me to slow down I came into the dealership too fast. I saw no speed limit sign or a badge, so shut up. I wasn't going over 20 anyway. I am sure I can add more details when I have time. More

Great experience! We were a little early getting to the dealership so we weren't expecting to meet with anyone right away but... we were greeted and started our experie We were a little early getting to the dealership so we weren't expecting to meet with anyone right away but... we were greeted and started our experience even before store hours. A manager (sorry to say I didn't get his name) guided us until Craig walked through and greeted us. Craig was great! Every car...brought to us...fully explained to us. He worked hard for us from the hello to the final goodbye. We got the vehicle we wanted at the price we wanted. I can't say enough about Craig. He is the definition of above and beyond. Look him up if you're car shopping in the Chattanooga area. You won't be sorry! Let me also say that Taralynne worked hard to get us through the paperwork (as we were in a time crunch). She had everything ready to go and answered all questions fully. This is a great team. More

ANSWER TO A PRAYER THESE ARE THE MOST AMAZING PEOPLE I HAVE EVER MET, I WALKED IN WITH TEARS IN MY EYES AND ALL HOPE LOST OF GETTING A CAR ANY CAR, STARTED WITH DENNI THESE ARE THE MOST AMAZING PEOPLE I HAVE EVER MET, I WALKED IN WITH TEARS IN MY EYES AND ALL HOPE LOST OF GETTING A CAR ANY CAR, STARTED WITH DENNIS HENRY THE GENERAL MANAGER AND HE SAID DON'T WORRY WE WILL DO EVERYTHING WE CAN TO GET YOU IN A CAR TODAY, HE THEN INTRODUCED ME TO CRAIG PESNELL MY SALESMAN AND THE TWO OF THEM PROCEDED TO WORK LITERALLY ALL DAY TO GET ME A CAR AND THEY DID. I GOT A 2011 CHRYSLER 200 TOURING LIMITED EDITION FOR AN INCREDIBLE PRICE. THESE GUYS LITERALLY JUMPED THRU HOOPS TO GET ME FINANCED AND IN MY CAR. THEY NOW HAVE A CUSTOMER FOR LIFE AND I WOULD RECOMMEND THEM TO EVERYONE I KNOW FRIENDS AND FAMILY. THANK YOU DENNIS AND CRAIG FOR ALL YOUR HARD WORK AND FOR GETTING ME A CAR I CAN BE PROUD TO DRIVE AND LOVE SHOWING OFF. More

My wife and I have Never experienced a more friendly dealer My wife and I have Never experienced a more friendly and accommodating car dealership! They made our car buying experience a real Pleasurable experien My wife and I have Never experienced a more friendly and accommodating car dealership! They made our car buying experience a real Pleasurable experience! In fact we were on our way to another dealership, and remembered how well Fulton Lewis our salesman treated us and took the time to really take care of us. even though we weren't purchasing that day. Well that was just the beginning , after seeing Fulton again and ( Just Love That Man) detailing our situation to him, which I might add was pretty strange. we proceeded . Larry White the Sales Manager was ever bit as nice and accommodating as well to us! He went the extra mile to help us out! The office Manager Tara Stricklin was nice also and thoroughly took her time to explain every detail to us! Every one we met was nice and made us feel special.The credit manager was just as nice, too! We are TOTALLY SATISFIED with our purchase! We left in our new car, and felt we really made a bunch of new friends! The whole team at Crown Chrysler Dodge Jeep Ram CHATTANOOGA, should be congratulated, the BEST team I've ever seen! More