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Crown Cadillac

Watchung, NJ

4.7
265 Reviews
Call Dealership (908) 561-2900

1584 Route 22

Watchung, NJ

07069

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price dishonest Kevin sales person

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265 Reviews of Crown Cadillac

December 21, 2024

Crown Cadillac are very dishonest Freddie is trying to steal from me and commit fraud. My Cadillac has less then 40 thousand miles transmission went plus some kind of rings. They wanted 8000 dollars to fi More

by Jackiecress11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
They are horrible and dishonest , Mauro Digiuseppe, Freddy Baez
Report | Print
December 10, 2024

My Cadillac was taken in for oil change and one hour later the car was done. Quick and Courteous service More

by pineapple1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Oberlander
Report | Print
Dec 10, 2024 -

Crown Cadillac responded

We're glad to hear that you experienced quick and courteous service during your visit at Crown Cadillac. Thank you for sharing your feedback, and we look forward to serving you again in the future!

November 16, 2024

Freddy D was an absolute professional. Best service advisor ever! Thank you very much for everything 🙏🏾 More

by Elaine4226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Report | Print
Nov 18, 2024 -

Crown Cadillac responded

Elaine, we're delighted to hear that Freddy provided you with exceptional service at Crown Cadillac. Thank you for the wonderful feedback!

October 28, 2024

I really enjoyed the way they were caring about me and that’s why I brought the car More

by duvalmoore16@icloud.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Sussner, Steve Hall
Report | Print
Oct 28, 2024 -

Crown Cadillac responded

Thanks so much for the 5-star review of Crown Cadillac! It was a pleasure to assist you. Enjoy your new ride!

October 16, 2024

Freddy customer service skills was done in excellence service. Wonderful young man. Thank you again More

by Frances Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Report | Print
Oct 17, 2024 -

Crown Cadillac responded

Thank you for taking the time to review Crown Cadillac, Frances! We love to hear you were in great hands with Freddy. Have a stellar day!

October 16, 2024

Everyone is very kind and helpful. would highly recommend this dealership to friends and family More

by Albanese67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauro Digiuseppe, John OCarroll, Freddy Baez, Debbie Oberlander
Report | Print
Oct 17, 2024 -

Crown Cadillac responded

Thank you for reviewing Crown Cadillac! We truly appreciate your kind shoutout to our team. Take care!

October 03, 2024

I had no issues. I was treated well . I was updated and informed about my car. More

by gwendolyn.cobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Report | Print
Oct 03, 2024 -

Crown Cadillac responded

We are glad to see that our team provided efficient and communicative service. Thanks for trusting Crown Cadillac with your automotive needs!

October 01, 2024

No matter what I have taken my car in for, the service dept is exceptional! From the customer service to the service reps especially Freddy! Any issue even oil changes are completed timely, professionally More

by ELh1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Report | Print
Oct 01, 2024 -

Crown Cadillac responded

Thank you for the glowing review! We're delighted to hear that our service department, especially Freddy, has consistently provided exceptional care at Crown Cadillac. We appreciate your continued trust and support!

September 29, 2024

My sales person Craig is the best. This is my third vehicle we purchased and he always gives me the best deals. More

by Vauxrussl9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John OCarroll, Freddy Baez, Paul OConnor, Craig Sussner
Report | Print
Sep 30, 2024 -

Crown Cadillac responded

We're delighted to hear that Craig consistently provides you with great deals and service at Crown Cadillac. Thank you for your continued trust in us!

September 29, 2024

I have purchased several cars from Crown Cadillac. They are the best dealership to purchase vehicle from. More

by Vauxrussl9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
All of the receptionist are great., John OCarroll, Freddy Baez, Paul OConnor, Craig Sussner
Report | Print
Sep 30, 2024 -

Crown Cadillac responded

Thank you for your continued support and loyalty to Crown Cadillac! We're delighted to hear that you've had great experiences with us. Enjoy your new vehicle!

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