Back

Crown Buick GMC - Service Center

Metairie, LA

4.6
929 Reviews

929 Reviews of Crown Buick GMC - Service Center

Sort by
November 10, 2024

Gary and service department did a good job kept me up to speed on the vehicle More

by PLW0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Car maintenance finished earlier than estimated completion time. Fixed recall on dealer initiative without my asking for it to be addressed. More

by MISSZUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Everything went very well from making the appointment through the service time. Everyone was kind and helpful. More

by TARCENEAUX1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Car is still there. Unsuccessful at repairing air bag system. Awaiting decision from GM. Communication from shop declining. More

by YTTAPM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlin Dauzat
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

After a very disappointing experience with my salesperson, the people in the collision center, BRITNI CLARK, BRETT MELANCON, and JESSE BREAUX, absolutely changed my opinion for the better about C More

by PSFSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Cox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Melancon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britni Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JESSE BREAUX - 5 STARS
November 07, 2024

Kaitlin is a great communicator and my car was serviced efficiently. She planned ahead by ordering all of the parts needed before scheduling the service. Thanks! More

by ashkturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin Dauzat
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

The process of bringing in my vehicle was easy and my venicle was completed earlier than expected which was a pleasant surprise. Thank you for the great service! More

by jason@lodrigues.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

I have always loved the service provided at Crown Buick GMC. I will continue to use them and recommend them to all of my family and friends. More

by DARREN.P.CLOUATRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin Dauzat
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

I brought my car in on Monday 11/4 for scheduled service to change a tail light. I waited 2 hours only to find out they did not start on it because I mentioned some other issues. This was incredibly poor cu More

by LRLUPIN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin Dauzat
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

I have been going to Crown Buick for many years. All the salesmen and women are the best, they go above and beyond to satisfy your needs. I wouldn't buy a car or truck from anyone else!! More

by glschwartz75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Gisclair
5.0
This rating includes all reviews, with more weight given to recent reviews.