Crown Buick GMC - Service Center

My Acadia was returned with greasy fingerprints on the tan leather seats and glove box. The report said that my rear wiper needed changing but I was never notified and the wiper was never changed. The c tan leather seats and glove box. The report said that my rear wiper needed changing but I was never notified and the wiper was never changed. The customer waiting room is not as nice as the Mercedes Benz waiting room across the street. More

I have been a Buick owner for a few years now. I purchased two Encores from Sparky. A very good salesman who is very helpful. However, my experience with your maintenance department gives me conce I purchased two Encores from Sparky. A very good salesman who is very helpful. However, my experience with your maintenance department gives me concerns. Things don't seem the same. I am not sure what it is, although your service personnel are helpful with small items that could turn into large problems, but something is different. Getting rides home, long waits for repairs, items not put back in place, and billing prices leaves me uncomfortable. Maybe a review of communications and procedures are needed. Thank you Hope it's just me. More

With an appointment, it took 1 hour & 45 minutes to change the oil and rotate tires. change the oil and rotate tires. More

Crown is easy to schedule my routine maintenance and always does a thorough job at a competitive price. always does a thorough job at a competitive price. More

Excellent fast service with our vehicle repair. Diagnosed the issue quickly and had the car to us before we needed it as we were out of town. Diagnosed the issue quickly and had the car to us before we needed it as we were out of town. More

Fantastic fast service and very accommodating of us trying to get the vehicle close to the end of the service day. Highly recommend over other service centers in the area! trying to get the vehicle close to the end of the service day. Highly recommend over other service centers in the area! More

Efficient scheduling allowed me to get my vehicle serviced in a timely manner. I needed a tire monitoring sensor replaced and Kyle communicated with me during the estimating process to let me know th serviced in a timely manner. I needed a tire monitoring sensor replaced and Kyle communicated with me during the estimating process to let me know the approximate costs and to receive approval before proceeding. Very professional. More

Great service in a timely way very helpful and knowledgeable of what has to be accomplished knowledgeable of what has to be accomplished More

Every thing went well. I needed a new battery in my Acadia. They fixed it same day. Thanks! I needed a new battery in my Acadia. They fixed it same day. Thanks! More

My Yukon seemed to have an electrical problem. The service dept. could not identify a problem. The manager was very helpful meeting with me. The service dept. could not identify a problem. The manager was very helpful meeting with me. More