
Crown Buick GMC
Metairie, LA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,744 reviews
Bradley is the absolute best. He made the process of buy a new car very easy and enjoyable! He made the process of buy a new car very easy and enjoyable! More
Service office is beautiful and accommodating. Staff demonstrates expertise, and is attentive to customer needs. Service overall is professional and prompt. Staff demonstrates expertise, and is attentive to customer needs. Service overall is professional and prompt. More
Toby Bourg was very informative and pleasant. We took our time making a decision, but amongst Toby and the entire Crown team, we never felt pressured. Having purchased both vehicles that we wer We took our time making a decision, but amongst Toby and the entire Crown team, we never felt pressured. Having purchased both vehicles that we were looking at, we couldn't be happier. More
My wife and I walked onto the lot and were met by Phil Valenti and immediately felt he would be a different type of car salesperson. He was very easy going and asked me about 5-6 prequalifying questions a Valenti and immediately felt he would be a different type of car salesperson. He was very easy going and asked me about 5-6 prequalifying questions and had us looking at three different trucks. We ended up buying one and we couldn't be happier with our purchase. We processed though the finance department in I think record time and all the associates were friendly, helpful and professional. More
Kade was very helpful during the process of buying and helping me find the perfect be for me ! He made the process super easy! helping me find the perfect be for me ! He made the process super easy! More
Buying this “2025” Buick Encore was the worst decision ever. This vehicle has been giving me issues since I got it. First the vehicle was missing the tow clip. That took 3mths to get. Then the back up cam ever. This vehicle has been giving me issues since I got it. First the vehicle was missing the tow clip. That took 3mths to get. Then the back up camera went out in March. I took it to the dealership for repair on a Thursday. They called me on Tuesday to pick up my car. I get to the dealership to pick up my car I asked the lady what was wrong with the camera. That is when she decides to tell me they couldn’t fix it, and the camera was on back order. Surprise, Surprise. Everything is ALWAYS on back order with this place. If someone gave me a Buick I wouldn’t take it. More
easy to schedule maintenance on my vehicle. Completes scheduled work in a timely manner. Facility is user friendly. Completes scheduled work in a timely manner. Facility is user friendly. More
Excellent experience! Philip helped me pick out a great car and even better price. Would highly recommend Crown Buick. Philip helped me pick out a great car and even better price. Would highly recommend Crown Buick. More
My car was there from July 24 through April 25 trying to repair an air bag system. They dented my car while it was there (they did a bad PDR repair first time then properly repaired when I wouldn’t accept t repair an air bag system. They dented my car while it was there (they did a bad PDR repair first time then properly repaired when I wouldn’t accept the first). Sat for almost 3 months with nothing being done because they forgot it was there. More
Kenneth Simms made the process very simple. He’s a super nice guy also. I’d recommend him to anyone. He’s a super nice guy also. I’d recommend him to anyone. More