Crown Buick GMC | Page 269

Service Job Job was done at a fairly good time. The best time to bring your vehicle in for service would be from Tuesday to Thursday of any week, unless there is Job was done at a fairly good time. The best time to bring your vehicle in for service would be from Tuesday to Thursday of any week, unless there is a holiday in that week. More

Oil change This was my first service on my new card. The service performed was fine, but WAY to long of a wait for an oil change & tire rotation. They took my This was my first service on my new card. The service performed was fine, but WAY to long of a wait for an oil change & tire rotation. They took my car right away, but i waited 2 1/2 hours. That was unnecessary. They should have a team on hand that just performs this type maintenance for customers. It should not take more than an hour to do it. More

Good until I met the dishonest financial manager. Salesman was excellent and provided great service. The financial manager was very dishonest. He charged me for a service ( warranty) that I did not Salesman was excellent and provided great service. The financial manager was very dishonest. He charged me for a service ( warranty) that I did not request and he did not even offered the service. When I asked him what the 298.00 after market product fee was for he stated for doucements and handle the transactions. Which I knew was not true. After speaking to other honest dealerships, I I was encouraged to go through my paperwork . I found the warranty with the $298.00. It’s very disappointing to find out you were giving business to another dishonest dealership. Now I am worrying about if what the told me about the car is true and if I brought a lemon. Then I had to waste my time calling the warranty company and the dealership to cancel something I never requested. BEWARE of DISHONEST FINANCIAL MANAGER More

Why I continue to go back! The service is always wonderful. I truly continue to go back because of Bradley Coco. He makes it so easy. He is Honest and Personable. The service is always wonderful. I truly continue to go back because of Bradley Coco. He makes it so easy. He is Honest and Personable. More

Professional My experience at the dealership was excellent. The salesman, Bradley Coco was very thorough,professional and kind with me and my daughter. The time My experience at the dealership was excellent. The salesman, Bradley Coco was very thorough,professional and kind with me and my daughter. The time spent in finalizing the sale was lengthy but because of the friendliness of management, the time spent in the office was pleasant. More

Great experience Bradley makes the entire buying process so easy and stress free! I have purchased several vehicles from him and he always listens and makes sure I get Bradley makes the entire buying process so easy and stress free! I have purchased several vehicles from him and he always listens and makes sure I get exactly what I need within my budget. More

went in for a oil change I went in for an oil change and left with a $1200.00 bill. I know my brakes were getting low, but I am not sure I needed the other things that were do I went in for an oil change and left with a $1200.00 bill. I know my brakes were getting low, but I am not sure I needed the other things that were done. More

Great Experience Todd was a pleasure to work with. He was professional and personable. I love my new GMC Terrain. I will be buying my next vehicle from Crown Buick GMC Todd was a pleasure to work with. He was professional and personable. I love my new GMC Terrain. I will be buying my next vehicle from Crown Buick GMC as well! More

Extremely helpful and knowledgeable Kaitlyn was very helpful. She took the time to explain the process and issues with me. She even gave me tips to help in the future. This was my fir Kaitlyn was very helpful. She took the time to explain the process and issues with me. She even gave me tips to help in the future. This was my first experience at this dealership and I was very impressed. Should my vehicle need service or attention in the future, I will certainly return. Thank you for a seamless experience. More

Body Shop Repairs This review is only for the Body Shop. they did an excellent job on my 2016 GMC Acadia. David was extremely courteous and very helpful. This review is only for the Body Shop. they did an excellent job on my 2016 GMC Acadia. David was extremely courteous and very helpful. More