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Crown Buick GMC
Metairie, LA
2,761 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,761 reviews
January 31, 2020
Awesome Purchasing Experience This was my fourth vehicle purchase from Crown, and I will return. Duck is a great sales representative who is honest and fair. No complaints! This was my fourth vehicle purchase from Crown, and I will return. Duck is a great sales representative who is honest and fair. No complaints! More
by CS
Verified CustomerEmployees Worked With
Duck
January 30, 2020
Good service When I was at the dealership everything went really good. excellent service. Only issue had trouble getting someone on the phone to help me couple of When I was at the dealership everything went really good. excellent service. Only issue had trouble getting someone on the phone to help me couple of times. Other then that went great. More
by matt.w
Employees Worked With
Don, Gary Verheide
January 29, 2020
Love this dealership. My purchase was out of state from NY and this dealership went out of its way to ensure everything was processed smoothly, that all prices and fees would be upfront, that I would be de NY and this dealership went out of its way to ensure everything was processed smoothly, that all prices and fees would be upfront, that I would be dealt with in a friendly manner without pressure when I flew down to test drive the car, and that the car would be delivered to me in a timely manner. Kudos to Dave, Brad, and Don for going out of their way to make sure I was satisfied. I couldn’t be more pleased with my buying experience. More
by sstern1111@aol.com
January 26, 2020
Smooth Sale Rich Parr was a pleasure to work with. John Ducre knew a lot about both the GMC and Buick product. Thank you both very much. Rich Parr was a pleasure to work with. John Ducre knew a lot about both the GMC and Buick product. Thank you both very much. More
by picu1up2
January 26, 2020
Everyone there was very professional, and they worked with me so well and so patient. Mr. Will is also a very nice guy he will get you what you need!! with me so well and so patient. Mr. Will is also a very nice guy he will get you what you need!! More
by Jonishac2130
Employees Worked With
Will Montgomery
January 24, 2020
We had a great experience. Linda was very helpful (and still is). We appreciate the personal touch. Everyone we dealt with from sales, to managers to finance were very friendly and professional! still is). We appreciate the personal touch. Everyone we dealt with from sales, to managers to finance were very friendly and professional! More
by melissa.serpas
Employees Worked With
Linda Macke and managers and finance
January 23, 2020
I came, I saw, I bought it !!! Great customer service !!! I don't understand why a review has to have so many words when one will do. I found this vehicle totally by mistake - so, I Great customer service !!! I don't understand why a review has to have so many words when one will do. I found this vehicle totally by mistake - so, I feel it was meant to be. More
by gene_loya
Employees Worked With
Todd Kehoe
January 22, 2020
We always return to Crown for our new vehicle purchases. We have just bought our 8th vehicle from them. We are always treated with respect. We have just bought our 8th vehicle from them. We are always treated with respect. More
by lisahb
Employees Worked With
Anthony Giusti, Darryl Eckert
