![](http://dealerrater.com/ncdn/u/12.20240619.137/Graphics/icons/close-x-orange.png)
Crown Buick GMC
Metairie, LA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed - 12:00 AM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,999 reviews
Excellent experience This is the 3rd vehicle we have purchased from Crown. They are excellent to deal with and make the buying experience very easy. Exceptional communicat This is the 3rd vehicle we have purchased from Crown. They are excellent to deal with and make the buying experience very easy. Exceptional communication throughout the process. More
awesome Great service my rep was patient, very informative about the product we purchased. He was also helpful with the overall great experience we received b Great service my rep was patient, very informative about the product we purchased. He was also helpful with the overall great experience we received buying our 1st GMC Buick. Thanks Alex for all your hard work. The Stewart Family More
Made buying a car a pleasure Made buying a car a pleasure. No pressure. Great salesman. Competent and completely knowledgeable. A real asset to Crown! Patiently answered all of my Made buying a car a pleasure. No pressure. Great salesman. Competent and completely knowledgeable. A real asset to Crown! Patiently answered all of my questions. More
Looking for a new Vehicle I was looking for a new truck or Jeep and my brother just bought a Ford Edge from here and he took me to meet with Kevin Brown that’s who sold him his I was looking for a new truck or Jeep and my brother just bought a Ford Edge from here and he took me to meet with Kevin Brown that’s who sold him his ford and I looked a Chevy truck and a Jeep Grad Cherokee overland and I bought a the Jeep and I will say my experience here was great it was first class they gave me what I wanted on my trade in and Kevin gave me a great deal and fixed the few things with Jeep I asked him to fix Kevin was first class I will buy here again and recommend anybody I know to buy here and ask for Kevin Brown too More
Amazing Customer Service/Overall Experience Amazing Customer Service/Overall Experience. I visited other dealerships before purchasing my car from Crown Buick GMC and I wasn’t satisfied until I Amazing Customer Service/Overall Experience. I visited other dealerships before purchasing my car from Crown Buick GMC and I wasn’t satisfied until I went there, I just knew it was the right choice!! More
Satisfied customer Inspected vehicle and suggested needed repairs to keep my Buick performing as it did when it was new. With my Enclave being almost 9 years old it may Inspected vehicle and suggested needed repairs to keep my Buick performing as it did when it was new. With my Enclave being almost 9 years old it may be time to trade in. More
Unsatisfying The check engine light was Mercer resolved in the last visit. It was turned off by Tech. Informed Mr. Larry Oggs of my problem who was very concern. S The check engine light was Mercer resolved in the last visit. It was turned off by Tech. Informed Mr. Larry Oggs of my problem who was very concern. Service advisor was nice but even with the advice and recommendations by GM TECH, I was told by the advisor, no solution was found. This was after keeping my vehicle 3 weeks. Advisor said she and their Tech. were frustrated. Consider trading it in nothing else they could do. Really. More
check engine light on I would have given you 5 star rating but when i called to bring my car in I was told to be there for 8:30 and I was. I left the dealership for awhile I would have given you 5 star rating but when i called to bring my car in I was told to be there for 8:30 and I was. I left the dealership for awhile when i called 2 hours later the car had not even been looked at. At other dealerships when i was told a time to bring my car in that was an appointment. I made it clear that I had traveled 2 hours to get there and needed my car fixed or I needed to know if I had to leave it. As soon as I explained this again which I had already told the person that i dropped it off to in the morning that and I had said it to the person when I made the appointment, once the communication issue was resolved my car was fixed within an hour. More
Angry, disappointed, and enraged They had me find my own finance company; then lied COMPLETELY about the downpayment. Had us go sign all the finance docs and everything; then a get to They had me find my own finance company; then lied COMPLETELY about the downpayment. Had us go sign all the finance docs and everything; then a get to the dealership to get to car and they tell us they need an additional $2200 that I didn't have... And left is standing there feeling stupid for ever trusting a thing ANYTHING that was told to us. STAY AWAY!!! And they helped to finish destroying my credit in the process. I got MY finance company to go up $1000 and the dealershio wouldn't even come down the $1300 that was left to cover it. They said $500 was all they could do, but not the remaining 800 because of all the crap they"did to it for me before I got there" that I didn't want, need, or ask for!!! More
When we go to Crown Buick it is a pleasure we are never pressured to buy a car. They give us a good price and ask us to give them a call when we are ready to make a purchase. pressured to buy a car. They give us a good price and ask us to give them a call when we are ready to make a purchase. More