Crown Buick GMC

Excellent customer service I would recommend family and friends to crown Buick Great customer service had a little problem manager and Donald (Duck)was very nice and took care o I would recommend family and friends to crown Buick Great customer service had a little problem manager and Donald (Duck)was very nice and took care of my problem great customer service. More

Terrible experience I had an appointment for an oil change, tire rotation and service lane departure warning lights in outside rear view mirrors. Waited three hours an I had an appointment for an oil change, tire rotation and service lane departure warning lights in outside rear view mirrors. Waited three hours and then entered service area and expressed my displeasure only to find out work not accomplished. I waited 15 minutes to receive my car which told me they did oil change and tire rotation after I sounded off. I was told they forgot to stamp my work order waiting I find that hard to believe as the service adviser discussed that with me and I saw the adviser write waiting on my ticket. I was told it was written but it was not stamped. Yeah right, I have a bridge to sell you. I have to return to get the warning light fixed which is a huge inconvience. Also I was told a take home car had to be scheduled so I had to return. We need to talk about this as I just bought a five year bumper to bumper warranty in December (not cheap) and how would I know I need a take home car scheduled until you diagnois the car. Makes me think I need to explore other service options for my bumper to bumper work. I can get a 10 minute oil change and buy a Goodyear tire rotation package which would require less of my time than your service center for my oil changes. The way you have treated me I need to spend 4 hours per oil change and three changes per year equal 12 hours and if I keep the car 8 years I have to give up 96 hours to get oil changes over the life of my car versus 10 minute oil change. More

Fuel Pump Replacement Chris was very helpful and kept me up to date on status of repair. He tried hard to get covered under warranty, as fuel pump should be; however, was n Chris was very helpful and kept me up to date on status of repair. He tried hard to get covered under warranty, as fuel pump should be; however, was not able to get covered. Appreciate the effort. More

Excellent Experience Mr. Anthony was amazing! He made me feel very comfortable with my purchase and made sure to explain all the features of my new vehicle. Because of Mr. Mr. Anthony was amazing! He made me feel very comfortable with my purchase and made sure to explain all the features of my new vehicle. Because of Mr. Anthony I will definitely do business with this dealership again! More

No Hassle, Just pick it out and GO!!! I have been dealing with Crown since it opened many years go. The sales force is very friendly, Service is quick and easy and all of the employees a I have been dealing with Crown since it opened many years go. The sales force is very friendly, Service is quick and easy and all of the employees at Crown are friendly and helpful. More

Great people! Great service! I highly recommend Crown Buick GMC. Scott and Mark had me on the road in my new truck in less than an hour. I couldn’t had a smoother experience. Th I highly recommend Crown Buick GMC. Scott and Mark had me on the road in my new truck in less than an hour. I couldn’t had a smoother experience. Thanks guys ! I love my new Denali truck More

Good, fast service I am always in and out using the service department at Crown. They are courteous on the phone when I schedule an appointment. They have a smile and I am always in and out using the service department at Crown. They are courteous on the phone when I schedule an appointment. They have a smile and know you by name. More

Everything great...I don't recommend My service guy was knowledgeable and professional I could have gotten the same service with many other places But Scott is always friendly and handl My service guy was knowledgeable and professional I could have gotten the same service with many other places But Scott is always friendly and handles himself top notch More

Great service Everyone was very polite, professional employees. Dealing mostly with Sammy used salesman outstanding young man! Clean & organized dealership serv Everyone was very polite, professional employees. Dealing mostly with Sammy used salesman outstanding young man! Clean & organized dealership service was very smooth. No delays at all More

2012 Rogue Good interview process. Phil went out of his way to help us understand financing, and then helped us get approved. Couldn't have been easier. Reco Good interview process. Phil went out of his way to help us understand financing, and then helped us get approved. Couldn't have been easier. Recommended! More