
Crown Buick GMC
Metairie, LA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great guy. Answered all my question that I had about the vehicle and was patient Answered all my question that I had about the vehicle and was patient More
The dealership was easy to work with and the salesman was eager to help me find the vehicle I wanted while working with my budget. James Kennedy was easy to work with and was not pushy. He quickly noticed wh eager to help me find the vehicle I wanted while working with my budget. James Kennedy was easy to work with and was not pushy. He quickly noticed what was important to me and gave me the information I needed to make my own decision. If I make more vehicle purchases in this area I will call him first. More
Kalob was great and the whole process was easy and painless. I highly recommend Crown Buick GMC painless. I highly recommend Crown Buick GMC More
Everyone at the dealership was friendly & welcoming…our sales associate Rudy was very friendly & accommodating…everything went quite smoothly! sales associate Rudy was very friendly & accommodating…everything went quite smoothly! More
The service department at this dealership seems to lack the staff and loaner vehicles necessary to handle its workload. Unfortunately, I had to bring my 2024 GMC Sierra for service because multiple warning the staff and loaner vehicles necessary to handle its workload. Unfortunately, I had to bring my 2024 GMC Sierra for service because multiple warning lights appeared on the dashboard. This is the second truck I have purchased from this dealership, and I have never requested a loaner vehicle. However, the same warning lights reappeared just days after I picked up my vehicle. When I notified the dealership and requested a loaner, the service advisor said it shouldn't be a problem. However, when I was transferred to the person in charge of the loaner car program, I was informed that we were three weeks away from a loaner vehicle. Feeling uneasy about driving the truck with my child, I took it in for service again due to the same issue. Once again, we have faced inconvenience. I was told that this dealership's service department has only three loaner vehicles available, which is difficult to believe. I wish I had researched more before purchasing my third vehicle three months ago. More
Scott Sparks was the ultimate professional while purchasing my vehicle. the service department is another reason for my purchase purchasing my vehicle. the service department is another reason for my purchase More
professional, fast service. always reliable . explained what was wrong and how it would be fixed. and cost always reliable . explained what was wrong and how it would be fixed. and cost More
We had a very positive experience at Crown Buick. Zach was very helpful and made the whole car buying experience a pleasure. Zach was very helpful and made the whole car buying experience a pleasure. More
Sandra and John and Alexis were wonderful. This is my second vehicle in 6 months I bought from him. This is my second vehicle in 6 months I bought from him. More
Had my Terrain in for oil and filter change on Monday 2/17/2025. Tuesday morning Terrain stalled a couple times going to Dentist, to come home had problems getting it started. Later to go to Dr. Terrain 2/17/2025. Tuesday morning Terrain stalled a couple times going to Dentist, to come home had problems getting it started. Later to go to Dr. Terrain would not start at all. Called Service Department they were very nice but no help like that was my problem. I used OnStar they were very helpful and quick. Have a lot to say about service but too much to keep typing and I would rather tell someone at Crown or GM. Please give me a call. Service Person was Tara More