Crown Automotive Collision Center
St Petersburg, FL
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485 Reviews of Crown Automotive Collision Center
Having body repairs on your car is never a pleasant experience especially after being in a wreck (or two). Tony Matthews took my newly purchased car which had been hit in the rear and returned it to m experience especially after being in a wreck (or two). Tony Matthews took my newly purchased car which had been hit in the rear and returned it to me as though it had never been hit. He always answers inquiries and provides the necessary, complete, accurate information. He handles the insurance company which is one of the most important aspects. I recommend Crown Collision highly and I hope you get Tony as your handler. More
I can't say enough about Tatiana Abdoo. She has all the hallmarks of stellar customer service. She is responsive, friendly, cheerful, knowledgeable, competent, and respectful. She quickly took it on he hallmarks of stellar customer service. She is responsive, friendly, cheerful, knowledgeable, competent, and respectful. She quickly took it on herself to handle all the correspondence with the insurance company so I never had to deal with any of that. Somehow those words still fall short of describing just what a please it was to be working with Tatiana. She was beyond friendly, she was personable in a real way. You could just tell that she wasn't following a script, but rather really cared. She went above and beyond what I would expect. As an example, being that she was cc'd on the emails with the insurance company, she noticed that I was not getting what I needed in terns of a rental car. At no request or expectation of mine, she made some calls and got the rental car matter all settled. It was totally not on her plate and yet she just did it to make my experience much better. She is not only an asset to the Crown Collision center of the caliber I would want to have working for me, but exactly the kind of person you want as a neighbor. More
I had a great experience getting my wife's car repaired over the holidays at Crown Collision! David was very responsive and kept me continually informed of the repair status. David also provided a rebate over the holidays at Crown Collision! David was very responsive and kept me continually informed of the repair status. David also provided a rebate off the repair due a required part getting delayed. I would recommend Crown Collision for any body work repair. More
Show car quality work. The guys in the paint booth and the body shop are really talented. Tony Mathews made the process go smoothly by being easy to contact, easy to work with, and delivering all promises the body shop are really talented. Tony Mathews made the process go smoothly by being easy to contact, easy to work with, and delivering all promises. Our CRV looks like new. Great crew at Crown Collision! More
Tony was great to work with and Very quick to respond and help eleaviate any worries regarding my insurance claim. My car looks brand new, and seeing the interior vacuumed and cleaned up was such a pleasant help eleaviate any worries regarding my insurance claim. My car looks brand new, and seeing the interior vacuumed and cleaned up was such a pleasant surprise! More
I have always had a good experience with this dealership. I have another grievance with your service department on one of my other vehicles right now, but the collision center was a good experience and Davi I have another grievance with your service department on one of my other vehicles right now, but the collision center was a good experience and David was excellent! More
Hello Crown collision. I wanted to write here few words about my favorite estimator David Thach. I found myself in a stressful situation after my car crash dealing with insurance company at-fault to prov about my favorite estimator David Thach. I found myself in a stressful situation after my car crash dealing with insurance company at-fault to provide me with fair estimate which didn’t happen. We went other way and David was very polite and so so helpful. He explained everything so clear and easy to understand; work was done well and to my 100% satisfaction. I had other repairs later as well just on my own. And every time David work was done on time as it was promised and very professional. I have a Honda vehicle, I used to take my car to Honda service dpt. Not anymore, after I worked with David Thach. I wish David all the best in his carrier on his professional field because he Really deserves it. And let me tell you I can tell right away when person loves and enjoys the job he/she does. That is All David! Crown Collision is a lucky on to have this valuable and professional in all aspects of i in their company. I wish we have more like David in all industry. It will make our lives so much easier and stress less! I will recommend Crown Collision center to my friends:) already started! Thanks to David!!! More
They do great work. I've bought my car there on 2 separate occasions and each time they made my car look brand new. They kept me in the loop with my progress and dealt with their insurance so I di separate occasions and each time they made my car look brand new. They kept me in the loop with my progress and dealt with their insurance so I didn't have to. I had the pleasure of getting helped by Christina Perez who's a lovely person and helped greatly. More
Great experience! Received excellent customer service from Tony Matthews! He kept me aware of the progress of my vehicle each step of the way. Truly appreciated that! from Tony Matthews! He kept me aware of the progress of my vehicle each step of the way. Truly appreciated that! More