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Crown Automotive Collision Center

St Petersburg, FL

4.7
485 Reviews

5237 34th St N

St Petersburg, FL

33714

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485 Reviews of Crown Automotive Collision Center

November 12, 2019

David was excellent. He was able to expedite the repairs on my car. He would update me twice weekly with the status of the car. I am very happy with the service provided. More

by Vikesh
Recommend Dealer
Yes
Employees Worked With
David Thach
Nov 13, 2019 -

Crown Automotive Collision Center responded

Vikesh, Thank you so much for your 5-star review! We are so glad that we had the opportunity to work with you, and we are happy to hear that David kept you updated and informed throughout the process. We wish you safe travels and hope that you think of us again if you are ever in need of further assistance!

October 26, 2019

Mercedes Benz Bumper / Liftgate Repair David Thach handled everything from the estimate through the entire repair process. Everything was done exactly as promised and finished sooner than e More

by Ricky Morison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Thach
Oct 29, 2019 -

Crown Automotive Collision Center responded

Ricky, Providing top-quality work is so important to us, and we are overjoyed that we could get your vehicle back in its pristine condition. If there is anything more that we may help you with, please don't hesitate to let us know. We wish you the safest of travels in the future.

September 04, 2019

2012 Nissan Murano I have had work done there 3 times now and it always comes out perfect. Great color match and my estimator was Tatijana and she did a great job of kee More

by dkekgb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tatijana Abdoo
Sep 04, 2019 -

Crown Automotive Collision Center responded

Don, Thank you so much for your amazing review! Providing quality service is so important to us, and we are happy to hear that our work always meets your satisfaction! Please drive safely, and don't hesitate to let us know if we may be of further assistance to you in the future.

June 03, 2019

car body repair My estimator was Frank Resti.. Got my car back and it looks perfect. They did a fantastic job repairing it. The courtesy van was late picking me up to More

by jeannie 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Resti
Jun 05, 2019 -

Crown Automotive Collision Center responded

Thank you for your recommendation, Jeannie! We are delighted to hear that Frank went above and beyond to ensure that your experience working with us was 5-stars all-around. We are so glad that our service met your satisfaction. If there is anything more that our team may help you with, please be sure to let us know.

May 28, 2019

Rear end repair Prompt, polite , and great work ethic . We were constantly keep up to date as when our vehicle would be completed , if we ever need body work done aga More

by Harley1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tatijana Abdoo
May 29, 2019 -

Crown Automotive Collision Center responded

Thank you so much for your positive review! We are pleased to hear that your vehicle was thoroughly and efficiently taken care of, and that Tatijana kept you well-informed throughout your repair. We are proud to have earned your confidence, and we look forward to serving you again in the future.

May 21, 2019

Outstanding customer experience Christina did a fantastic job for us. The level of communication she provided was truly outstanding. She provided updates all the way through the pro More

by Peter Coles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Berry, Christina Perez
May 07, 2019

Great body work This was my second experience at Crown Collision Center, Working with Frank and Tatijana was a pleasure. The quality of the shop on my car brought ba More

by Honda acoord jockey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Resti, Tatijana Abdoo
May 09, 2019 -

Crown Automotive Collision Center responded

Thank you so much for your wonderful review and recommendation! We are so glad that we had the opportunity to work with you again, and we are thrilled that the quality of our service met your satisfaction! It is our utmost goal to maintain your safety and the pristine condition of your vehicle. Please let us know if there is ever anything more that our team may help you with in the future.

May 02, 2019

Christina Perez was wonderful! Christina was so helpful and efficient. She called me with so many updates and was so cheerful and easy to work with. They made sure I had a rental ca More

by Kate t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Perez
May 06, 2019 -

Crown Automotive Collision Center responded

Hi Kate, Thank you so much for your kind feedback and recommendation! We are pleased to hear that Christina took great care of you throughout your visit, and that the quality of our work met your satisfaction. Please don't hesitate to give us a call if you have any further questions or concerns.

April 24, 2019

Horrible Experience The customer service is terrible. Many left messages with returned call after a week if your lucky. Car in shop over month and is still there. Wond More

by MercedesOwner18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank Resti
May 10, 2019 -

Crown Automotive Collision Center responded

Dear Christopher, Both your estimator and I have left you a number of voice mails at the number you provided and have not heard back from you. Once we disassembled your vehicle it became apparent that the damage is more extensive than our original estimate. We produced an updated estimate and submitted it to your insurance company. It was approved by them on Friday 4/5. Parts were ordered Monday 4/8. The final parts arrived 4/30. Our updated estimate is for a total of labor hours that equates to 22 working days after parts received. Our current target completion date is 5/17. Sincerely, Steve Lukas, Assistant Manager

March 20, 2019

Great Work and Great Customer Service Christina was fabulous to deal with and very accommodating to our needs through out the repairs on my vehicle. They handled everything with the insur More

by LKC-CLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Perez, Chuck Stickney
Mar 25, 2019 -

Crown Automotive Collision Center responded

Hi Lauri, Thank you so much for your excellent feedback! It is a pleasure to hear that Christina took such good care of you and that your overall experience was so seamless. Please drive safely, and be sure to let us know if there is anything more we could help you with in the future.

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