Crossroads Ford of Waynesville

I was very pleased with the sales person and the way we were treated at closing. were treated at closing. More

I have bought 4 cars over the passed 15 years , every experience have been great! experience have been great! More

I purchased my 2025 Bronco from Crossroads Ford in Waynesville, NC. I couldn’t be more happy with the reception from everyone in the dealership. There was NO HARD SALE. My salesman Evan Christiansen w Waynesville, NC. I couldn’t be more happy with the reception from everyone in the dealership. There was NO HARD SALE. My salesman Evan Christiansen was friendly, personable and knowledgeable. He answered any and all questions I asked and never once tried to “close the deal”. Everyone else I met was also friendly and helpful. They gave me $1,000 more for my trade-in than two other dealerships I spoke with. Also, Ford was having their Employee Pricing Event which means I bought my car for the same price a Ford employee would pay! It doesn’t get any better than that! The closing of the deal with the Finance Manager was smooth and painless. In short, it was the most pleasant dealership purchase I’ve ever made in my 74 years. I would HIGHLY recommend Crossroads Ford in Waynesville to anyone wanting a hassle free way to upgrade to a newer vehicle. More

Service dept is great. ...knowledgeable, professional and most of all friendly! All of the service folks are #1 in my opinion, but Travis and Rickey are super stars! I actua ...knowledgeable, professional and most of all friendly! All of the service folks are #1 in my opinion, but Travis and Rickey are super stars! I actually enjoy my visits. If Ford has an awards program, the Service Dept deserves special recognition. Jim ( 28 yr USAF veteran) More

Great Dealership ! !! If you want VIP treatment visit Taylor Ford. I flew in from New York... I got picked up at the airport by Taylor Ford. You can trust the Managers G !! If you want VIP treatment visit Taylor Ford. I flew in from New York... I got picked up at the airport by Taylor Ford. You can trust the Managers Gordon Prince and Dean Alspaugh. My sales consultant Chris Ellis was a pleasure to deal with... showed me the car and explained all the new technology with patience. Thank you Tyler Reeves as well. You can trust the team at Taylor Motor Company of Waynesville with the purchase of your new or pre-owned vehicle. Thank you again. Sergio D. More

Salesperson was the only great thing here. Went here from out of state to purchase a used F250. The salesperson, Colby, was great, very nice and helpful but that is all I can say good about my Went here from out of state to purchase a used F250. The salesperson, Colby, was great, very nice and helpful but that is all I can say good about my experience here. Went to look at a specific truck with a specific budget I had to stay within. I had just looked at a similar priced truck at another dealer (the other dealers truck was about $500 more expensive) and that dealer hit my numbers exactly but after finding several issues with the truck I decided not to purchase. We found this dealers truck online and drove a few hours expecting to buy it because we figured that other dealer hit our numbers so should this one given their truck was actually a little cheaper. Well that didn't happen (not even close) and in fact the finance manager tried to make it out like we were telling a story about the other truck when I mentioned it to him. He gave me the numbers, I told him that we couldn’t do that and after trying to disprove the story about the other truck called the salesperson to tell him we didn’t have a deal. We left and went straight to Asheville Ford where they were absolutely outstanding. We were in a hurry at this point and in less than an hour there we ended up getting a newer model truck that was 2 grand more expensive than the one at Taylor’s AND was within our budget. Colby is the only reason I gave this dealer 2 stars. More