Easy to get a service appointment when needed. Quick and thorough service. Very courteous and friendly staff.

I was very pleased with the sales person and the way we were treated at closing.

I have bought 4 cars over the passed 15 years , every experience have been great!

I purchased my 2025 Bronco from Crossroads Ford in Waynesville, NC. I couldn’t be more happy with the reception from everyone in the dealership. There was NO HARD SALE. My salesman Evan Christiansen was friendly, personable and knowledgeable. He answered any and all questions I asked and never once tried to “close the deal”. Everyone else I met was also friendly and helpful. They gave me $1,000 more for my trade-in than two other dealerships I spoke with. Also, Ford was having their Employee Pricing Event which means I bought my car for the same price a Ford employee would pay! It doesn’t get any better than that! The closing of the deal with the Finance Manager was smooth and painless. In short, it was the most pleasant dealership purchase I’ve ever made in my 74 years. I would HIGHLY recommend Crossroads Ford in Waynesville to anyone wanting a hassle free way to upgrade to a newer vehicle.

Service dept is great....knowledgeable, professional and most of all friendly! All of the service folks are #1 in my opinion, but Travis and Rickey are super stars! I actually enjoy my visits. If Ford has an awards program, the Service Dept deserves special recognition. Jim ( 28 yr USAF veteran)

Great Dealership !!! If you want VIP treatment visit Taylor Ford. I flew in from New York... I got picked up at the airport by Taylor Ford. You can trust the Managers Gordon Prince and Dean Alspaugh. My sales consultant Chris Ellis was a pleasure to deal with... showed me the car and explained all the new technology with patience. Thank you Tyler Reeves as well. You can trust the team at Taylor Motor Company of Waynesville with the purchase of your new or pre-owned vehicle. Thank you again. Sergio D.