Crossroads Ford of Wake Forest

Customer service is was great. Sales department manager went over board to make a deal. Sales department manager went over board to make a deal. More

This dealership provided excellent repair service. The Service Manager stepped up and dealt with the Extended Warranty Company on my behalf to ensure I received proper treatment regarding a Transmissi The Service Manager stepped up and dealt with the Extended Warranty Company on my behalf to ensure I received proper treatment regarding a Transmission Replacement. Danny also ensured that I had the use of a loaner car for the three weeks I was without my vehicle. My vehicle was returned in excellent condition and running better than ever. They even washed the car and brightened the wheels and tires. Nicely done! More

Great service department. Ask for Danny, he’s great! They also gave me a loner car while mine was being repaired! Ask for Danny, he’s great! They also gave me a loner car while mine was being repaired! More

Very professional full service dealership. All departments worked flawlessly toward the end goal. This is a no games deership. Straight shooters in every Dept. Inand out of dealership.eith a n All departments worked flawlessly toward the end goal. This is a no games deership. Straight shooters in every Dept. Inand out of dealership.eith a new car in 3 hours. More

Everyone I dealt with was great. My family has purchased at least 10 vehicles from here over the years. Always a better experience than other places. My family has purchased at least 10 vehicles from here over the years. Always a better experience than other places. More

We had a great experience at Wakefield Ford. Everyone was friendly and very knowledgeable about the Escape. Understanding what meant the most to us. Everyone was friendly and very knowledgeable about the Escape. Understanding what meant the most to us. More

Price of 2009 F150 I was interested in was $8511 when I found it online on Saturday afternoon. Dealership closed on Sunday, or I'd have been there to purchase. By Monday morning, price had risen to $9499 found it online on Saturday afternoon. Dealership closed on Sunday, or I'd have been there to purchase. By Monday morning, price had risen to $9499... When I presented evidence to them in person, it made no impact... bought the vehicle anyway, as condition was excellent, price was still decent, but was disappointed they would not honor the price they advertised two days earlier. Also, I find $799 dealer "doc fee" to be obnoxiously high; simply a hidden "junk fee" markup... I don't care if it's becoming more commonplace - still obnoxious. There, I feel better. More

Very easy to work with Crossroads Ford of Wake Forest. Our salesperson responded to all of our questions and gave us his personal cell phone to make sure things went smoothly. He was able to get the tru Our salesperson responded to all of our questions and gave us his personal cell phone to make sure things went smoothly. He was able to get the truck in hand within 24 hours and made it very convenient to get the deal done. Much appreciate Crossroads team! More

They promptly and efficiently took our car in and went above and beyond to fix it and to get ford to assist with covering part of our repair. They communicated in a professional and timely manner every st above and beyond to fix it and to get ford to assist with covering part of our repair. They communicated in a professional and timely manner every step of the way with expectations. We will return for any future repair needs. More