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Crossroads Ford of Wake Forest

Wake Forest, NC

4.8
432 Reviews

10101 Capital Blvd

Wake Forest, NC

27587

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432 Reviews of Crossroads Ford of Wake Forest

February 09, 2025

We had a great experience at Wakefield Ford. Everyone was friendly and very knowledgeable about the Escape. Understanding what meant the most to us. More

by billholder3412
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie Boettcher
Feb 15, 2025 -

Crossroads Ford of Wake Forest responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Crossroads Ford of Wake Forest, Inc., and we hope to see you again soon!

January 31, 2025

Price of 2009 F150 I was interested in was $8511 when I found it online on Saturday afternoon. Dealership closed on Sunday, or I'd have been there to purchase. By Monday morning, price had risen to $9499 More

by FordBuyer
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Mike Kramer
Feb 06, 2025 -

Crossroads Ford of Wake Forest responded

Thank you for taking the time to share your experience. We understand how frustrating it can be to see a price change on a vehicle you were interested in. The initial price you saw was unfortunately due to a system error, which was corrected as soon as it was discovered. By Monday morning, all listings had been updated to reflect the accurate pricing. We appreciate your business and hope that your F-150 serves you well for years to come. If there’s anything else we can do, please don’t hesitate to reach out.

January 20, 2025

Very easy to work with Crossroads Ford of Wake Forest. Our salesperson responded to all of our questions and gave us his personal cell phone to make sure things went smoothly. He was able to get the tru More

by Nick S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Aloisi
Feb 18, 2025 -

Crossroads Ford of Wake Forest responded

Hi Nick S, thank you for taking the time to leave a review for us at Crossroads Ford of Wake Forest. We're happy we could meet your expectations!

January 17, 2025

They promptly and efficiently took our car in and went above and beyond to fix it and to get ford to assist with covering part of our repair. They communicated in a professional and timely manner every st More

by ashleybjones16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Felipe Belmonte Bautista
Feb 18, 2025 -

Crossroads Ford of Wake Forest responded

Ashleybjones16, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crossroads Ford of Wake Forest.

January 08, 2025

We appreciated the friendliness and kindness of the salesman Corey and manager and financial person Warren to explain the warranty and availability of additional warranties for peace of mind. We recive More

by LM2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey, Warren and manager I don’t remember his name.
Feb 15, 2025 -

Crossroads Ford of Wake Forest responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 18, 2025 -

Crossroads Ford of Wake Forest responded

Hi Lm2, thank you for taking the time to leave a review for us at Crossroads Ford of Wake Forest. We're happy we could meet your expectations!

January 06, 2025

My Service Adviser (Danny Ayscue) does a great job. He keeps me well informed of the service progress and any alternatives that may be needed to the service. He is a trusted adviser. My recent visit wa More

by lennyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Ayscue
Feb 15, 2025 -

Crossroads Ford of Wake Forest responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is anything else we can do for you; we are more than happy to help!

Feb 18, 2025 -

Crossroads Ford of Wake Forest responded

Lennyp, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

January 04, 2025

Excellent service I recommend crossroads they do all my service and I drive 1 1/2 hours to have my vehicles serviced by them More

by tvsmssheritage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Feb 18, 2025 -

Crossroads Ford of Wake Forest responded

Tvsmssheritage, we are so pleased you enjoyed your visit to Crossroads Ford of Wake Forest! We hope to see you again soon!

December 30, 2024

I always take my car to Crossroads for service. Danny Ayscue always looks after me and keeps me informed with any issues that may come up. Highly recommend him for your service needs. More

by tabatha816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Ayscue
Feb 15, 2025 -

Crossroads Ford of Wake Forest responded

Hi, we appreciate your feedback of our Staff's outstanding service! We hope you continue to choose Crossroads Ford of Wake Forest, Inc. for all your vehicle needs! Take care!

December 27, 2024

The service was Great. The Sale of this vehicle Was disappointing. I will not buy another Ford after this experience. I have talked to a few people that told me they wou More

by jrodham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know the name
December 05, 2024

Service was great and fast very informative about any service or repairs needed I really like the professionalism of the technician I feel secure if he does the service More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Feb 15, 2025 -

Crossroads Ford of Wake Forest responded

Hi Will, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is anything else we can do for you; we are more than happy to help!

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