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Crossroads Ford of Wake Forest

Wake Forest, NC

4.7
415 Reviews

10101 Capital Blvd

Wake Forest, NC

27587

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415 Reviews of Crossroads Ford of Wake Forest

September 13, 2024

Highly recommend! My experience exceeded my expectations from sales to finance, all communications and interactions were superb. More

by srk0302
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie
August 14, 2024

I have bought several cars from Crossroads Ford Wake Forest. They always try to get the vehicle down to my desired out the door cost. Finalizing the deal sometimes takes a while for financing, but most More

by spenceraddison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
August 08, 2024

Handled everything as explained and expected. Scheduling, communication, reasonable expense and timing of service and repair.Thanks you for a great experience! More

by Tom S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg - Service Manager
Aug 18, 2024 -

Crossroads Ford of Wake Forest responded

Tom S., we are so pleased you enjoyed your visit to Crossroads Ford of Wake Forest! We are always more than happy to assist you if anything else comes up. Take care!

July 29, 2024

Danny was very helpful and went above and beyond! I appreciate the work they did on my car More

by souelover23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Jul 30, 2024 -

Crossroads Ford of Wake Forest responded

Souelover23, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you. Crossroads Ford of Wake Forest.

July 23, 2024

The service representative provided great communication. My issues with the vehicle have been resolved quickly and easily. More

by jbpearsall23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Ayscue
Jul 30, 2024 -

Crossroads Ford of Wake Forest responded

Jbpearsall23, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

July 15, 2024

This dealership and its employees was amazing! The entire buying process was so easy and we had exceptional customer service. More

by Mustang Sally
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph and Tyler
Jul 30, 2024 -

Crossroads Ford of Wake Forest responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 01, 2024

They took great care of me. I spoke to another dealership closer to my home and they were so rude and uncaring. It was definitely worth going the extra distance. My service was More

by Salaas22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
June 27, 2024

Crossroads service jumped into action when we had a very urgent and time-sensitive need for a repair. They communicated well and got the problem fixed with the same level of "I care that this gets done qui More

by afmdw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg, Roy
June 22, 2024

While at first we had a miscommunication about what was included in the purchase price, Crossroads went above and beyond to make it right. Alex was especially helpful in explaining what I needed to know ab More

by Icewoman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex
June 22, 2024

Mike Kramer was top notch. We really appreciated his knowledge and integrity. Would easily do it again tomorrow. More

by Moving
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Kramer
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