Crossroads Ford of Wake Forest

This was an Experience!! Mr. Kingsberry was {Extremely Professional,Knowledgeable with Exceptional Customer service!}Purchase price of my vehicle was what I was looking for and more than reasonable and p Professional,Knowledgeable with Exceptional Customer service!}Purchase price of my vehicle was what I was looking for and more than reasonable and payments was what I wanted. Mr. Kingsberry went to work for (ME) and it was like having a conversation with a old friend. It took less than an hour to complete and I was on my way home with a beautiful Taurus freshly washed and a tank of gas, smiling all the way home. I am more than satisified with the deal financing/payments and it was refreshing to have a sales associate that listened to what I wanted, and he made the entire process appear so effortless. The facility/building is great and the entire staff was beyond professional. The atmosphere in Crossroads Ford lets you know that they are a great group of guys that take their customer service very serious. More

Richie was there as soon as I pulled up into the Dealership. He welcomed me and began to ask the right questions. Very Professional and and took me on three test drives to make sure I would choose Dealership. He welcomed me and began to ask the right questions. Very Professional and and took me on three test drives to make sure I would choose the right vehicle for me. The whole process was flawless. Also I would like to include Mike the Sales Manager who is not on this list. Thank you guys. More

Pleasure working with these guys. Love my new car. There was no pressure to buy and they were patient with me while I contemplated. Thanks guys. was no pressure to buy and they were patient with me while I contemplated. Thanks guys. More

This was the most painless visit my husband and I have had at a dealership! Dave instantly put us at our ease, and was very knowledgeable about his product. He is a calm and courteous man who is not had at a dealership! Dave instantly put us at our ease, and was very knowledgeable about his product. He is a calm and courteous man who is not intimidating - and that is very important to me as a female customer. Mike (Sales Manager) was also friendly and helpful. He was on the ball! Chris knew his stuff and was also very well-informed. Everyone was interested in us as people, not just customers. More

Absolutely the best buying experience I have ever had with any automobile dealership. The best price, nice clean showroom, professional salesmen and finance person. These guys were outstanding!! If and with any automobile dealership. The best price, nice clean showroom, professional salesmen and finance person. These guys were outstanding!! If and when I buy another vehicle it will be from Crossroads Ford (Wake Forest) for sure. I completed the sale in less than 10 minutes and all of the paperwork within 30 minutes you don’t get that service/speed at other dealers…..Do yourself a favor go see the guys at the Wake Forest dealership you will not regret it…but you better be ready to buy when you get there!!!! More

Joey was great to work with. He is friendly and knowledgeable. He went out of his way to find a car that met our needs. The process of purchasing a vehicle was quick, easy and painless. Thanks knowledgeable. He went out of his way to find a car that met our needs. The process of purchasing a vehicle was quick, easy and painless. Thanks Joey! More

My husband and I are very happy with our experience at Crossroads Ford Wake Forest. Our sales associate was curtious, informative, and not high pressure. David also spent quite a bit of time going over w Crossroads Ford Wake Forest. Our sales associate was curtious, informative, and not high pressure. David also spent quite a bit of time going over what I would need to know to operate the vehicle and all the extras. The manager, Mike, was also very friendly,polite, and curteous. I would not hesitate to send my friends or family to do business with David and Mike. More

My truck buying experience was very pleasant at Crossfoads. I went to another dealer before this and spent a week trying to find the new truck I wanted which was very frustrating. So after giving Crossfoads. I went to another dealer before this and spent a week trying to find the new truck I wanted which was very frustrating. So after giving up there, I came into Crossroads, told Joe what I was looking for and he found it wihin about 5 minutes. We settled on a price and trade in allowance within 15 minutes without high pressure negotiation or aggravation. Crossroads was able to have my vehicle delivered in from out of state by lunch time the next day and had the truck gassed up, detailed, and ready for me to pickup within moments of delivery. Joe was very cordial and knowledgeable about the amenities in the truck and spent time with me syncing my phone and he even had pre-registered for me online before I came to the dealership to pickup my truck on delivery day. Thumbs up! More

Joe DiLorenzo was a great salesman who provided excellent customer service to me. He was very thorough with giving me an opportunity to explore vehicle options, both on the lot and on-line, as well as my fin customer service to me. He was very thorough with giving me an opportunity to explore vehicle options, both on the lot and on-line, as well as my financing options in order to give me an opportunity to make a decision that was best for my current financial situation without pressuring me into making a deal that I was not comfortable with. Great job, Joe...keep up the good work...and I hope more customers are as appreciative of your excellent customer service as I am! More

The whole staff was very helpful! No pressure from the sales staff, just plenty of help and always ready to answer questions. They were very easy to work with, and my wife and I both walked away feeling l sales staff, just plenty of help and always ready to answer questions. They were very easy to work with, and my wife and I both walked away feeling like we got a great deal. Highly recommended, we'll be back again for sure! More