Crossroads Ford of Wake Forest

We bought a 2012 Escape in November and were very happy with our purchase. We returned in July and bought a second 2012 Escape.Mike McCoy and Rodney Nowell were excellent to work with. They provided great with our purchase. We returned in July and bought a second 2012 Escape.Mike McCoy and Rodney Nowell were excellent to work with. They provided great customer service and made our purchase a smooth transaction. Rodney even stayed late so that we could bring in our trade in. We are extremely happy with both cars and highly recommend Crossroads of Wake Forest. We will definitely return when we are ready to buy a new car. Everyone at the Dealership was friendly and helpful to us. More

My husband and I went in to look at brand new Explorers and found an "almost new" Explorer for a fair price. Dave was our salesman, and he was very polite, considerate & informative. He was never pushy, and found an "almost new" Explorer for a fair price. Dave was our salesman, and he was very polite, considerate & informative. He was never pushy, he was what a salesman should be--a resource for us to make an informed decision. Frank handled our finances and was equally great. More

Our experience was really good. Mike McCoy made us feel very comfortable. He was knowledgeable about the vehicles and willing to assist each time we came in. He knew what we wanted, how much we wanted to very comfortable. He was knowledgeable about the vehicles and willing to assist each time we came in. He knew what we wanted, how much we wanted to pay each month and he came through. Everyone at the dealership were friendly and courteous. I would recommend them to others looking to purchase a Ford. More

Richie was very courteous and friendly. I did not feel the usual "pressure to buy" that you get at some dealers. The deal made was concise and fair to both parties. There was no haggling. The experience w the usual "pressure to buy" that you get at some dealers. The deal made was concise and fair to both parties. There was no haggling. The experience was very enjoyable and relaxed. I would highly recommend Richie and the rest of the crew to anyone. More

I had an excellent buying experience from Crossroads Ford from start to finish. It was easy and stress-free! Lisa Esposito is a wonderful salesperson and made everything easy (including a trade-in)! I also d from start to finish. It was easy and stress-free! Lisa Esposito is a wonderful salesperson and made everything easy (including a trade-in)! I also dealt with Jay, Brad and Frank in completing the transaction and they were great too! Everyone was so friendly, knowledgeable and professional. I would definitely recommend Crossroads Ford in Wake Forest to everyone. If you're in the market for a car, call Lisa. She's terrific! More

jay aspesi and rodney nowell were really awesome in their customer service, professionalism, they were very friendly as well. they were able to work out a great deal for me and went out of their way to make customer service, professionalism, they were very friendly as well. they were able to work out a great deal for me and went out of their way to make me feel comfortable! i would definitely recommend them to someone else. More

This was an Experience!! Mr. Kingsberry was {Extremely Professional,Knowledgeable with Exceptional Customer service!}Purchase price of my vehicle was what I was looking for and more than reasonable and p Professional,Knowledgeable with Exceptional Customer service!}Purchase price of my vehicle was what I was looking for and more than reasonable and payments was what I wanted. Mr. Kingsberry went to work for (ME) and it was like having a conversation with a old friend. It took less than an hour to complete and I was on my way home with a beautiful Taurus freshly washed and a tank of gas, smiling all the way home. I am more than satisified with the deal financing/payments and it was refreshing to have a sales associate that listened to what I wanted, and he made the entire process appear so effortless. The facility/building is great and the entire staff was beyond professional. The atmosphere in Crossroads Ford lets you know that they are a great group of guys that take their customer service very serious. More

Richie was there as soon as I pulled up into the Dealership. He welcomed me and began to ask the right questions. Very Professional and and took me on three test drives to make sure I would choose Dealership. He welcomed me and began to ask the right questions. Very Professional and and took me on three test drives to make sure I would choose the right vehicle for me. The whole process was flawless. Also I would like to include Mike the Sales Manager who is not on this list. Thank you guys. More

Pleasure working with these guys. Love my new car. There was no pressure to buy and they were patient with me while I contemplated. Thanks guys. was no pressure to buy and they were patient with me while I contemplated. Thanks guys. More

This was the most painless visit my husband and I have had at a dealership! Dave instantly put us at our ease, and was very knowledgeable about his product. He is a calm and courteous man who is not had at a dealership! Dave instantly put us at our ease, and was very knowledgeable about his product. He is a calm and courteous man who is not intimidating - and that is very important to me as a female customer. Mike (Sales Manager) was also friendly and helpful. He was on the ball! Chris knew his stuff and was also very well-informed. Everyone was interested in us as people, not just customers. More