Crossroads Ford of Wake Forest

Joey was great to work with. He is friendly and knowledgeable. He went out of his way to find a car that met our needs. The process of purchasing a vehicle was quick, easy and painless. Thanks knowledgeable. He went out of his way to find a car that met our needs. The process of purchasing a vehicle was quick, easy and painless. Thanks Joey! More

My husband and I are very happy with our experience at Crossroads Ford Wake Forest. Our sales associate was curtious, informative, and not high pressure. David also spent quite a bit of time going over w Crossroads Ford Wake Forest. Our sales associate was curtious, informative, and not high pressure. David also spent quite a bit of time going over what I would need to know to operate the vehicle and all the extras. The manager, Mike, was also very friendly,polite, and curteous. I would not hesitate to send my friends or family to do business with David and Mike. More

My truck buying experience was very pleasant at Crossfoads. I went to another dealer before this and spent a week trying to find the new truck I wanted which was very frustrating. So after giving Crossfoads. I went to another dealer before this and spent a week trying to find the new truck I wanted which was very frustrating. So after giving up there, I came into Crossroads, told Joe what I was looking for and he found it wihin about 5 minutes. We settled on a price and trade in allowance within 15 minutes without high pressure negotiation or aggravation. Crossroads was able to have my vehicle delivered in from out of state by lunch time the next day and had the truck gassed up, detailed, and ready for me to pickup within moments of delivery. Joe was very cordial and knowledgeable about the amenities in the truck and spent time with me syncing my phone and he even had pre-registered for me online before I came to the dealership to pickup my truck on delivery day. Thumbs up! More

Joe DiLorenzo was a great salesman who provided excellent customer service to me. He was very thorough with giving me an opportunity to explore vehicle options, both on the lot and on-line, as well as my fin customer service to me. He was very thorough with giving me an opportunity to explore vehicle options, both on the lot and on-line, as well as my financing options in order to give me an opportunity to make a decision that was best for my current financial situation without pressuring me into making a deal that I was not comfortable with. Great job, Joe...keep up the good work...and I hope more customers are as appreciative of your excellent customer service as I am! More

The whole staff was very helpful! No pressure from the sales staff, just plenty of help and always ready to answer questions. They were very easy to work with, and my wife and I both walked away feeling l sales staff, just plenty of help and always ready to answer questions. They were very easy to work with, and my wife and I both walked away feeling like we got a great deal. Highly recommended, we'll be back again for sure! More

This was not the first time we bought a car from this dealership and the service they've always provided to us is simply amazing. We will definitely go back to Crossroads Ford Wake Forest when we're read dealership and the service they've always provided to us is simply amazing. We will definitely go back to Crossroads Ford Wake Forest when we're ready to trade-in. :) Thank for a job well done! More

No regrets with purchase, Tommy Aloisi worked to find the exact vehicle I was looking for. Crossroads worked to find the right price. Great experience. exact vehicle I was looking for. Crossroads worked to find the right price. Great experience. More

Joe D. and his team at Crossroads Ford went above and beyond on multiple occassions as they helped my family and I decide on our new vehicle. This was a process for us as it is for most families and the beyond on multiple occassions as they helped my family and I decide on our new vehicle. This was a process for us as it is for most families and they were very patient and more than helpful! The negotiations were very low-pressure and straight forward. Joe D. especially was a great asset throughout the entire process. We're very lucky to have found him and would highly recommend utilizing his assistance when the time comes for your family to purchase another Ford! Scott More

Sales rep was great and worked hard to make the deal for my new F150.No high pressure and got the deal done in a short time. Deliver training was great. Will go back to this dealership next vehicle. my new F150.No high pressure and got the deal done in a short time. Deliver training was great. Will go back to this dealership next vehicle. More

I had a great experience here - it was my first time purchasing a new car on my own (without my father to help guide me through the purchase) and the guys at the dealership went above and beyond to make purchasing a new car on my own (without my father to help guide me through the purchase) and the guys at the dealership went above and beyond to make me feel comfortable and confident. They gave me an AMAZING deal, and I am so very happy with my new vehicle. More