Crossroads Ford of Wake Forest

It was a pleasure working with Disney during the purchase of our new vehicle. Selection was somewhat limited based on inventory but the dealership did everything possible to ensure we had a wonderful buying of our new vehicle. Selection was somewhat limited based on inventory but the dealership did everything possible to ensure we had a wonderful buying experience. More

Impossible to get appt for service. No weekend appointments available and standard business hours during week. If you work regular hours also, you’ll need to go somewhere else for service. They wo appointments available and standard business hours during week. If you work regular hours also, you’ll need to go somewhere else for service. They won’t help or work around your needs. If I knew this beforehand I would not have purchased a vehicle here. More

When you arrive you are greeted in a kind and sincere manner. You are given an estimate of the time you will need to wait for the work to be done to your vehicle. Needless to say, they are spot on with manner. You are given an estimate of the time you will need to wait for the work to be done to your vehicle. Needless to say, they are spot on with the time. More

Great customer service. Everyone was friendly and pleasant. I would recommend this location and I will definitely be visiting again. Everyone was very professional in the place. pleasant. I would recommend this location and I will definitely be visiting again. Everyone was very professional in the place. More

I always had my 2015 Ford Escape service at Cross Road Fords . The staff and auto mechanics are A1 . When I purchased the Chevy Colorado , I did not think I could get it serviced there anymore . But when Fords . The staff and auto mechanics are A1 . When I purchased the Chevy Colorado , I did not think I could get it serviced there anymore . But when Chevy said I can get it serviced with Cross Road , I was so happy in knowing that because CRF are very professional and Courteous , Mechanics are ABEST !!! Thank you ! Keith McMurray More

Michael Kramer is Fantastic! Highly recommend to anyone who wants a seamless transaction! I just purchaed my fourth car from Crossroads Ford! This is my go to dealership for certain!! who wants a seamless transaction! I just purchaed my fourth car from Crossroads Ford! This is my go to dealership for certain!! More

Crossroads Ford kept me informed the whole way... The service representative called me and kept me updated often. I had options on what fixes I needed and which ones I could forgo in near term. Great c service representative called me and kept me updated often. I had options on what fixes I needed and which ones I could forgo in near term. Great crew, great mechanic, and had my best interest in mind the whole time. I recommend Crossroads Ford to do work on your big boy truck! More

Ahmed was very helpful and worked hard to get us what we were looking for in our new car purchase. He was fast to respond and very professional in his approach to help us. Great Guy! were looking for in our new car purchase. He was fast to respond and very professional in his approach to help us. Great Guy! More

Comparing the various dealers I've bought from throughout my life, I would rank Crossroads Ford of Wake Forest as one of the best. Evan, my salesperson, was extremely knowledgeable, friendly, and low-pressur my life, I would rank Crossroads Ford of Wake Forest as one of the best. Evan, my salesperson, was extremely knowledgeable, friendly, and low-pressure. He helped me find a vehicle that fit my needs, at a good price, and with features that I didn't know existed but ended up loving. The finance people were also very help and very efficient, taking the time to be sure I understood all of my options. I will definitely buy at this dealer again and recommend them to friends and family. More

Bought a certified pre owned escape, I’ve already had to take it to the service department twice for transmission issues. Just scheduled a 3rd appointment for the same problem. Got this car in March and I c take it to the service department twice for transmission issues. Just scheduled a 3rd appointment for the same problem. Got this car in March and I can barely drive it. Wasn’t disclosed during sale. not happy with my vehicle. More