Crossroads Ford of Wake Forest

Great friendly service all done in a very timely manner Manager was especially knowledgeable and always with a smile on his face Love the Quick Lane service and waiting room very clean tidy and c manner Manager was especially knowledgeable and always with a smile on his face Love the Quick Lane service and waiting room very clean tidy and comfortable to wait in More

I bought the Expedition at this dealership and have had it serviced here routinely. That shows I am happy with the service—easy to make appointments, easy drop off and pick up, knowledgeable and friendly s it serviced here routinely. That shows I am happy with the service—easy to make appointments, easy drop off and pick up, knowledgeable and friendly staff. The quality of work and the customer service are excellent. More

Not transparent. They deliberately present paperwork to distract you. I should know better than to trust a car dealership. I will never recommend this dealership and will continue to warn people away from distract you. I should know better than to trust a car dealership. I will never recommend this dealership and will continue to warn people away from them. More

Megan has great customer service and she does a great job. All of the service department is friendly and they work quickly to get you back in your vehicle job. All of the service department is friendly and they work quickly to get you back in your vehicle More

Love crossroads Ford. I’ve bought my last 4 mustangs from there but after this last one I might be done with them. The car has a dent in the fender above the driver rear tire. And during their detailing they there but after this last one I might be done with them. The car has a dent in the fender above the driver rear tire. And during their detailing they didn’t notice it and I don’t know how. More

I received excellent service. My vehicle is an older model and my repairs were somewhat extensive. I am satisfied with the quality of the repairs and the service I received model and my repairs were somewhat extensive. I am satisfied with the quality of the repairs and the service I received More

I received the absolute best service. I will be returning the next time I need my vehicle needs serviced. I was always inform and kept in the loop with updates. returning the next time I need my vehicle needs serviced. I was always inform and kept in the loop with updates. More

very eager to sell car, but not expedient about service. had a problem with electronics and was told I had to wait a month. I asked was the car safe to drive and nobody could answer that. Told to have batte had a problem with electronics and was told I had to wait a month. I asked was the car safe to drive and nobody could answer that. Told to have battery checked and waited an hour to do that. It was ok. Wonder why they couldn't at least look at it to tell me it's safe to drive. It's warranty work so is that the problem? More

The service provided was excellent. The Service tech was very helpful and attentive and did his best to make the appointment timely. Truly a pleasure to work with. very helpful and attentive and did his best to make the appointment timely. Truly a pleasure to work with. More

The service department has taken such good care of my 2002 F150 since it was new, why would I buy my 2020 anywhere else. They had to work hard to get me into what I wanted. Very pleasant experience! 2002 F150 since it was new, why would I buy my 2020 anywhere else. They had to work hard to get me into what I wanted. Very pleasant experience! More