Crossroads Ford of Prince George
Prince George, VA
Filter Reviews by Keyword
By Type
279 Reviews of Crossroads Ford of Prince George
My family was in dire need of a vehichle for my son. We shopped and shopped around, but Seth Haley at Crossroads Ford had the compassion and desire to get my family taken care of and to meet OUR needs. shopped and shopped around, but Seth Haley at Crossroads Ford had the compassion and desire to get my family taken care of and to meet OUR needs. Now my son is happy and able to get to work, and I am very happy with the service and friendliness we received from Seth Haley and Crossroads Fords. Thank you and we look forward to doing business with you again soon. More
Robert took so much time with us to get us into the vehicle that WE wanted, this was a vehicle for me (wife) that would be safe for the family and reliable and also stylish. We love our new vehicle! Th vehicle that WE wanted, this was a vehicle for me (wife) that would be safe for the family and reliable and also stylish. We love our new vehicle! Thanks Rob your the best sales person that we have ever encountered not one bit pushy and a very pleasant experience, I would totally recommend CrossRoads Ford to anyone that is in search for a new or used vehicle! More
Marlon was a great host. It was good to test drive vehicles and decide on the one we bought. I appreciate your help. The only negative is the long process. Thanks!!! vehicles and decide on the one we bought. I appreciate your help. The only negative is the long process. Thanks!!! More
Craig offered exceptional service and was very eager to work with us. Craig really created "the experience" that was absent at the other dealerships. I would recommend at least considering Crossroads and t work with us. Craig really created "the experience" that was absent at the other dealerships. I would recommend at least considering Crossroads and talk to Craig when you go. More
Dealer provided outstanding service and despite not having desired vehicle at dealership, they went outside of the there dealer network to find vehicle with desired options. Would recommend this dealer having desired vehicle at dealership, they went outside of the there dealer network to find vehicle with desired options. Would recommend this dealer and salesman to friends and family. More
Michael Collins was a great sales men he he was very nice and very polite every question we ask he had a answer for i would send anyone of my friends to see Michael if they was to buy a car.Russ Embrose he w and very polite every question we ask he had a answer for i would send anyone of my friends to see Michael if they was to buy a car.Russ Embrose he was our finance guy he was grest also he sat down with us and explained everything to us as far as financing our 2012 Mustang,he also gave us a good interest rate.Russ was very polite also we would send our friends to see him for there finance.Thanks Michael and Russ for doing a great job. More
I came in looking trade my 2003 Saturn Vue for a 2009 F350 Dually on the lot. I test drove the truck. ,liked it and decided I wwanted it . We did all of the paper work, sent it to the banks for approval F350 Dually on the lot. I test drove the truck. ,liked it and decided I wwanted it . We did all of the paper work, sent it to the banks for approval. The finance person said it looked good. Then proceeded to tell the sells man to put a dealer tag on it and let me drive it HOME. Well I thought I was approved, but when I came back the following day , I was told the banks would not approve that much money. I had to give back the truck and go home empty handed. I should have never, ever been allowed to drive the truck home without a definite answer. It was a heart breaking experience and someone at the dealership should have to answer for this. More
The sales team at Crossroads Ford greated me within 5 minutes of my arrival. I was greeted by Mr Marlon Nichols and immediately made to feel comfortable. Marlon did not hesitate to get the keys to the minutes of my arrival. I was greeted by Mr Marlon Nichols and immediately made to feel comfortable. Marlon did not hesitate to get the keys to the truck I was intrested in and walked me through all of the features during a thourough test drive. Upon return to the lot, Marlon immediately began the task of seeng how he could work with me and my budget to get me into the truck I want. He did not hesitate to assist me in getting the very best deal possible and was never rude or imposing. I would HIGHLY reccommend to anyone wishing to purchase a new or used Ford to shop at Crossroads Ford and ask for Marlon. You will not be dissappointed with the outstanding service and true dedication you will recieve from him. The finance team done their absolute best to ensure that I recieved the best financing and maintenance deals available at the smallest price to me. I am extremely satisfied with the courteous service and treatment I recieved during my vehicle purchase. In the weeks since my purchase, Marlon has called me several times personnaly just to check on my satisfaction and ensure that I am aware that if I should ever have any questions or concerns about my new truck, that I can call him anytime for immediate and rapid assistance. The quality of service and peace of mind I have with the dealership will never be forgotten. More
Robert was great! He took a lot of time with my wife and I. We compared prices and options with a few different models. Robert was able to answer our questions. He also listened to what we wanted and dii I. We compared prices and options with a few different models. Robert was able to answer our questions. He also listened to what we wanted and diidn't want. He even took notes on options that we liked from our previous car. He tried to help us find a vehicle that we liked and with features we could afford. More
I had an excellent experience with Robert and Kevin at Crossroads Ford. I was given many options in my price range. They worked with me to determine what I could afford and helped me find exactly what I w Crossroads Ford. I was given many options in my price range. They worked with me to determine what I could afford and helped me find exactly what I was looking for. I appreciate all of the time that was put into helping me find a new car that I loved and could afford. More