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Crossroads Ford Lincoln Southern Pines
Southern Pines, NC
264 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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264 Reviews of Crossroads Ford Lincoln Southern Pines
May 26, 2026
We were greeted quickly by John and he told us to have some coffee while our car was being serviced . Before we knew it we were told our car was done. Ty some coffee while our car was being serviced . Before we knew it we were told our car was done. Ty More
by Marlene
Employees Worked With
John
May 19, 2026
John and Evan were both courteous and professional during the entire event. John was knowledgeable, direct and honest in answering questions. As we had the vehicle delivered from another Crossroads affiliate the entire event. John was knowledgeable, direct and honest in answering questions. As we had the vehicle delivered from another Crossroads affiliate, he kept me informed of the sales process. Following the sale, he has reached out to ensure my complete satisfaction and invited me not to hesitate to contact him with issues or questions Evan was instrumental in the finance equation and the process seamless. He made quick work of the registration process and had me of the office and in a new vehicle in short time. More
by pf
Employees Worked With
John Bullard (sales) and Evan Miller (finance)
January 25, 2026
I had contact with several folks but ended up with John as my salesman. John is very knowledgeable about the truck which I purchased. Follow up questions after the purchase have been answered both timely a as my salesman. John is very knowledgeable about the truck which I purchased. Follow up questions after the purchase have been answered both timely and pleasantly. Galo was good to work with and the final purchase process was fairly expeditious. He accommodated some unique requests that I had. There was some confusion on my part about which Crossroads dealership that I would pick my truck at (I started the process with a different location). In the end it was all worked out. More
by 29zests_crises
Employees Worked With
John, Galo
January 14, 2026
My experience with Crossroads, and in particular Ethan, was a great experience. He assisted me with a lease of an EV and I feel good about the purchase as well as the process. was a great experience. He assisted me with a lease of an EV and I feel good about the purchase as well as the process. More
by clskinneraekdb
Employees Worked With
Ethan
January 08, 2026
Everyone I dealt with at the dealership was very nice and answered all my questions. The salesman (Archie) was very helpful thru out the entire purchasing process. answered all my questions. The salesman (Archie) was very helpful thru out the entire purchasing process. More
by David Black
Employees Worked With
Archie, Tom Kish, George in fiance
December 28, 2025
This dealership was the most unorganized and unethical dealer I’ve ever worked with! There finance guy would call me and have me confused with other customers. The paperwork was wrong on two separate occ dealer I’ve ever worked with! There finance guy would call me and have me confused with other customers. The paperwork was wrong on two separate occasions that I had to catch. The DMV title paperwork identified the wrong color and the contract identified the wrong financial institution. I purchased from out of state and had it delivered to another Cross Roads Ford near me. I was promised a full tank of gas and a detailed vehicle. Once I went to pick up the Bronco it was only a half tank and full of crumbs from the delivery driver. I also received videos of vehicle before purchasing that clearly had floor mats and upon delivery the vehicle didn’t have any floor mats. I highly recommend you take your business somewhere else! More
by Joseph
Employees Worked With
Archie, George
