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Crossroads Ford Lincoln Southern Pines

Southern Pines, NC

4.8
239 Reviews
Call Dealership (910) 294-5008

1010 Old US Highway 1

Southern Pines, NC

28387

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239 Reviews of Crossroads Ford Lincoln Southern Pines

March 17, 2025

Service is always quick and efficient customer service is always reliable and very dependable always More

by bjoy3o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris heniz
Report | Print
Mar 20, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 04, 2025

Awesome service staff, quick pickup and return of vehicle. Would recommend to others. Friendly and very helpful. More

by Popogirl24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zannie Smith
Report | Print
Mar 08, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

Mar 10, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

March 01, 2025

Salesman Nick was great! We never felt pressured and were given a great deal. I would buy from them again. More

by mconger12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick M. and Galo
Report | Print
Mar 04, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

February 16, 2025

Easiest purchasing process. Great salesperson, Bill and Lee in finance was also great. It was an enjoyable experience. More

by jdjjeross2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill and Lee
Report | Print
Feb 20, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Hello, we're happy to hear you had a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

February 13, 2025

Great people to work with! ! I would recommend them to anyone looking for a new or used vehicle! More

by wayneparson531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Gunter
Report | Print
Feb 14, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

February 03, 2025

Excellent customer service- friendly staff- great communication regarding time frames - clean car returned when they said it would be ready More

by Starkdarlene5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Feb 15, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

January 14, 2025

I this dealership is very helpful company, that I was kept informed concerning my repair to my sunroof on my F150 Limited. I am. Appreciate and I'll recommend crossroad dealership to all my friends. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name, but he a outstanding person and caring
Report | Print
Feb 18, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Larry, we are so pleased you enjoyed your visit to Crossroads Ford Lincoln of Southern Pines! If you're ever in need of more help, please let us know!

January 10, 2025

Buying my new ford went good. But what I found was they don’t stand behind the vehicles they sale More

by Cbrunning2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Neil
Report | Print
Feb 18, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Cbrunning2, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (910) 692-8765.

January 03, 2025

Came to my house and fixed the recall and it was great. From the time I called the dealership to when the technician came was less than one hour. More

by mjbalon54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Report | Print
Feb 15, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

Feb 18, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Mjbalon54, thank you so much for your high rating!

January 03, 2025

Archie did a great job of facilitating an out of town sale!! Was a great experience!! More

by Joe Landa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Archie
Report | Print
Feb 15, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Hi Joe, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 18, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Joe Landa, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Crossroads Ford Lincoln of Southern Pines!

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