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Crossroads Ford Lincoln Southern Pines

Southern Pines, NC

4.8
242 Reviews
Call Dealership (910) 294-5008

1010 Old US Highway 1

Southern Pines, NC

28387

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242 Reviews of Crossroads Ford Lincoln Southern Pines

May 28, 2025

My last truck service was perfect from the time I arrived and departed. I had my 15 month yellow Labrador with me and they welcomed her with open arms. My service was quick and painless. Service team was kin More

by beretsf05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
May 20, 2025

Crossroads Ford, and Zannie were the bright spots in an otherwise terrible purchase situation from Palmetto Ford. Zannie was excellent as my technician contact. Ford refused his request for a part that w More

by lorreburt
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zannie, Evan
Report | Print
May 23, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

May 16, 2025

Excellent customer service; easy to make an appointment. Clear, detailed explanations and the work was completed on time as promised. More

by ltravis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
May 19, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Hello, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

March 17, 2025

Service is always quick and efficient customer service is always reliable and very dependable always More

by bjoy3o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris heniz
Report | Print
Mar 20, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 04, 2025

Awesome service staff, quick pickup and return of vehicle. Would recommend to others. Friendly and very helpful. More

by Popogirl24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zannie Smith
Report | Print
Mar 08, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

Mar 10, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

March 01, 2025

Salesman Nick was great! We never felt pressured and were given a great deal. I would buy from them again. More

by mconger12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick M. and Galo
Report | Print
Mar 04, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

February 16, 2025

Easiest purchasing process. Great salesperson, Bill and Lee in finance was also great. It was an enjoyable experience. More

by jdjjeross2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill and Lee
Report | Print
Feb 20, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Hello, we're happy to hear you had a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

February 13, 2025

Great people to work with! ! I would recommend them to anyone looking for a new or used vehicle! More

by wayneparson531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Gunter
Report | Print
Feb 14, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

February 03, 2025

Excellent customer service- friendly staff- great communication regarding time frames - clean car returned when they said it would be ready More

by Starkdarlene5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Feb 15, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

January 14, 2025

I this dealership is very helpful company, that I was kept informed concerning my repair to my sunroof on my F150 Limited. I am. Appreciate and I'll recommend crossroad dealership to all my friends. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name, but he a outstanding person and caring
Report | Print
Feb 18, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Larry, we are so pleased you enjoyed your visit to Crossroads Ford Lincoln of Southern Pines! If you're ever in need of more help, please let us know!

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