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Crossroads Ford Lincoln Southern Pines

Southern Pines, NC

4.8
245 Reviews
Call Dealership (910) 294-5008

1010 Old US Highway 1

Southern Pines, NC

28387

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245 Reviews of Crossroads Ford Lincoln Southern Pines

June 23, 2025

The service team at Crossroads Ford - Southern Pines is top notch! Friendly fast, and easy to deal with. Always keep me informed and get the job done quickly and efficiently for a fair price. They keep our More

by Mark C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Nolan & Chris Hinz
Report | Print
June 14, 2025

Great customer service! Highly recommend. Had a recall issue that was quickly resolved by service manager. More

by vhohner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service manager
Report | Print
Jun 16, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 03, 2025

I was impressed that the dealer did mobile recall work. .Matthew was very professional. I would use the service again More

by Thedad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Jun 06, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Hello Thedad, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

May 28, 2025

My last truck service was perfect from the time I arrived and departed. I had my 15 month yellow Labrador with me and they welcomed her with open arms. My service was quick and painless. Service team was kin More

by beretsf05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
May 30, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

May 20, 2025

Crossroads Ford, and Zannie were the bright spots in an otherwise terrible purchase situation from Palmetto Ford. Zannie was excellent as my technician contact. Ford refused his request for a part that w More

by lorreburt
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zannie, Evan
Report | Print
May 23, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

May 16, 2025

Excellent customer service; easy to make an appointment. Clear, detailed explanations and the work was completed on time as promised. More

by ltravis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
May 19, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Hello, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

March 17, 2025

Service is always quick and efficient customer service is always reliable and very dependable always More

by bjoy3o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris heniz
Report | Print
Mar 20, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 04, 2025

Awesome service staff, quick pickup and return of vehicle. Would recommend to others. Friendly and very helpful. More

by Popogirl24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zannie Smith
Report | Print
Mar 08, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

Mar 10, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

March 01, 2025

Salesman Nick was great! We never felt pressured and were given a great deal. I would buy from them again. More

by mconger12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick M. and Galo
Report | Print
Mar 04, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

February 16, 2025

Easiest purchasing process. Great salesperson, Bill and Lee in finance was also great. It was an enjoyable experience. More

by jdjjeross2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill and Lee
Report | Print
Feb 20, 2025 -

Crossroads Ford Lincoln Southern Pines responded

Hello, we're happy to hear you had a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

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