Crossroads Ford Apex
Apex, NC
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557 Reviews of Crossroads Ford Apex
Craig Maxa was extremely knowledgeable regarding the features of the 2012 Ford Mustang. Because of the options I wanted, the car had to be special ordered. Craig made sure that the order was perfectly features of the 2012 Ford Mustang. Because of the options I wanted, the car had to be special ordered. Craig made sure that the order was perfectly consistent with my desires. He kept me well-informed regarding the production and delivery schedule for my Mustang. Upon delivery at the dealership, he made sure the car checked out and got it into my hands the same day with all the available incentives. Crossroads Ford was great to work with and made the process as painless as possible. I'd buy another car from Craig without hesitation. I know that he'd be responsive, knowledgeable and make sure I got a fair price. More
Craig Maxa is professional, friendly, charming and a pleasure to work with. He had my jeep search "on his radar" for several weeks and sent me an internet update on one he had found that he thought I pleasure to work with. He had my jeep search "on his radar" for several weeks and sent me an internet update on one he had found that he thought I might be interested in. He was CORRECT!! Though I told him I wanted only to test drive this Wrangler, he still had it brought down from Virginia and ready for me to drive in less than 24 hours! (Actually, it was the 4th or 5th one I'd test driven in this area.) He was neither pushy nor aggressive in his salesmanship skills; an attribute I highly regard and for which he should be commended. He was sensitive to my financial concerns, listened carefully, and consistently maintained a low key approach to my entire vehicle purchasing experience. When a crack was discovered in my 2011 Wrangler's rear fender, he immediately ordered a replacement and it was repaired in less than a week of my jeep's purchase. After purchasing my jeep, I discovered it had no owner's manual. Craig has ordered me one. He communicates via email in a timely fashion, always directly answering any of my questions. It has been almost 11 years since I purchased a vehicle. Hopefully it will be at least that long before I purchase another. Hopefully, my experience will be as "painless" and pleasant as this one was. Thank you, Craig. More
Mike Was Very Helpful and Worked To Find The Right Truck Deal For My Son. We Are Extremely Happy With His Professionalism and Eye To Detail On Our Purchase. Deal For My Son. We Are Extremely Happy With His Professionalism and Eye To Detail On Our Purchase. More
I received the most excellent service from Larry and everyone at Crossroads Ford in Cary. They were very helpful and continued excellent customer service from beginning to end! I am extremely please w everyone at Crossroads Ford in Cary. They were very helpful and continued excellent customer service from beginning to end! I am extremely please with the care that was taken in trading in my Volkswagen Beetle to the Ford Fusion. Larry answered every question that I had and helped get my car payment where I needed it. Not only was Larry very helpful and had excellent customer service, so was the loan representative and Larry's co-workers. They made sure that I had a beverage and was 100% taken care of. I am very pleased and will recommend Larry Curtisford and Crossroads Ford in Cary to anyone that I know of that is looking for vehicle. More
My husband and I went to Crossroads Ford after a lot of thought and test drives. We have owned both Chevys and Fords. By far, the Fords have been more reliable and dependable. We (as a family) drive car thought and test drives. We have owned both Chevys and Fords. By far, the Fords have been more reliable and dependable. We (as a family) drive cars til the wheels fall off. Our 1987 Explorer is still running great. We began at Crossroads with another saleman and were not happy. Larry stepped in and saved the day and sale. He was personable and easy to deal with. He has gone above and beyond in his follow-up. He even gave me his cell phone number, and I have called him several times with questions. He was a great salesman. More
My experience with Blake and Steve buying my new Focus has been the best I have ever had in over 40 years of buying cars. Blake worked to find the best vehicle to meet my needs in terms of equipment, fue has been the best I have ever had in over 40 years of buying cars. Blake worked to find the best vehicle to meet my needs in terms of equipment, fuel economy and price. I had already been preapproved for a loan from my credit union but Blake and Steve worked to get me a finance rate that was almost a percentage point lower. They have followed up with me to make sure that I'm happy and that all of the details have been covered. I am extremely happy with my Focus and my car buying experience. You could not ask for a better team. I will definitely go back when it is time to buy another car. More
Larry was very nice and helpful since I called for the first time to this place. I saw the car online on their website and I couldn't believe the price so I called and talked to Larry, he went right away first time to this place. I saw the car online on their website and I couldn't believe the price so I called and talked to Larry, he went right away to make sure the car was still there, i went that night to the dealer, test drove it and bought it. They helped us a lot with the financing part. Any question I have Larry is still there to answer it and help me out. I don't have to wait hours or days to be helped. They have GREAT Customer Service and the dealer is adorable. More
We recently purchased a Ford SUV from Crossroads Ford. I did a test drive at Ford while I was researching various vehicles and was greeted in a friendly, non-pushy manner. The showroom made it easy to l I did a test drive at Ford while I was researching various vehicles and was greeted in a friendly, non-pushy manner. The showroom made it easy to look around and get a feel for various vehicles. The popcorn and soda make it easy to bring kids if you need to, plus since you are inside, it is a safer environment for children. After several weeks of research and thinking, we knew what we were looking for. We decided on a vehicle and negotiated the price over the internet and phone calls. Craig Maxa was very friendly, professional, honest, fair, and really easy to deal with. We had talked to MANY other dealers trying to get a specific car, and Craig stood out from the pack. I had dreaded the new car buying experience, after experiences in years past sitting in dealers offices going back and forth for hours with silly tactics. Once in recent years we had to walk out of a dealer while negotiating a price! It wasn't "getting better all the time". We offered Crossroads Ford what we felt like was a fair counter offer price based on our research, after our initial price offer from Craig, and it was accepted in a true no hassle manner. We were able to pick up our car straightaway. Crossroads Ford was the only dealer anywhere in the area that had exactly what we wanted as far as options, and it was only a few miles down the road. The whole process was smooth. My advice when selecting a dealer is do your research from people who have gone through the whole purchasing process and read all the reviews carefully. More
THIS EXPERIENCE BUYING A NEW CAR COULD NOT HAVE BEEN THIS EXPERIENCE BUYING A NEW CAR COULD NOT HAVE BEEN BETTER. CARL REEVES WAS VERY COURTEOUS, AND KNOWLEDGEABLE.THEY DID EVERYTHING POSSIBLE TO SEE THIS EXPERIENCE BUYING A NEW CAR COULD NOT HAVE BEEN BETTER. CARL REEVES WAS VERY COURTEOUS, AND KNOWLEDGEABLE.THEY DID EVERYTHING POSSIBLE TO SEE THAT WE GOT THE DEAL WE WANTED . IN FACT WE BOUGHT TWO CARS WHILE WE WERE THERE ,WE WERE SO SATISFIED WITH THE WHOLE EXPERIENCE!!!!! THEN WHEN IT CAME TO THE FINANCING ,WE DEALT WITH HISHAM HAMZEH, THE FINANCE MANAGER AND WERE AGAIN SURPRISED WITH WHAT WAS ALSO A PLEASING EXPERIENCE.OVERALL MY WIFE AND I WILL MOST DEFINITELY RECOMMEND THIS DEALERSHIP TO ANY OF OUR FRIENDS AND FAMILY. More
Everyone at Crossroads was friendly and accommodating. Michael Ketter was our salesman and he made our car buying experience laid back and stress free. He was patient and informative as we switched intere Michael Ketter was our salesman and he made our car buying experience laid back and stress free. He was patient and informative as we switched interest in different cars. He also helped us save a good bit of money when we finally settled on one. Would definitely recommend heading over to Crossroads if you are looking for a car! More