Crossroads Ford Apex

I purchased a Ford Focus Electric from Crossroads Ford of Cary. Mark Rooyakkers was the sales consultant that helped me and he was very pleasant to work with. Mark was very knowledgeable about the features Cary. Mark Rooyakkers was the sales consultant that helped me and he was very pleasant to work with. Mark was very knowledgeable about the features and technology of the Electric Focus. Mark also introduced me to the service manager as I had concerns about the service and repair of the new technology of the electric car. They answered all of my questions and made me feel comfortable. Mark called me later in case I had any questions. He also informed me that, for a limited time, the local power company would install a level II home charging station for free if I would let them monitor my use. That saved me more money. I would certainly recommend Mark and Crossroads Ford of Cary to anyone interested in any of their vehicles. More

I gave an overall rating of Great regarding my overall experience because of the outstanding way I was dealt with in all respects when purchasing my new vehicle, both from a sales and financial standpoint experience because of the outstanding way I was dealt with in all respects when purchasing my new vehicle, both from a sales and financial standpoint. If this survey offered an outstanding rating I would have easily went with it. Richard Rosa More

Mike was awesome, Steve was the MAN!. I came in after having an extremely bad experience at a local sham car lot. I was looking for a truck or a Jeep, not sure which and these guys made it a great exper having an extremely bad experience at a local sham car lot. I was looking for a truck or a Jeep, not sure which and these guys made it a great experience. You want someone who shoots straight, that's Mike. He didn't seem to lead me on with high pressure sales gimmicks. Mike just treated me right and took the time even after hours to make sure I knew everything I needed to make a decision on buying the vehicle I wanted. Steve simply made purchasing my car easy. He answered all my questions, pointed me in the right direction regarding a Gap policy. He made the process friendly and personal and that is something lost these days with a lot of big name dealerships. These guys got it done and made me feel good about it. Customer service is lacking these days, I'm just glad I found these folks. More

I was pleasantly surprised by Tyler's call to share with me the avaialble incentives on the Ford Flex. He had clearly done his homework, remembered our earlier conversations and wasn't wasting my time with me the avaialble incentives on the Ford Flex. He had clearly done his homework, remembered our earlier conversations and wasn't wasting my time with a general "how you doing" call. He knew what I was looking for and called with a specific offer. I also let Tyler know I wasn't interested in spending hours at the dealership "processing" things. He had me virtually ready to go when I got there. The only variable was my trade in car's value. We worked that out fairly quickly and went to financing to wrap up. Lee handled that side of my transaction and shared options with me but didn't pressure. They also let me leave with the car, collect my wife, and return so she could sign her part of the paperwork. Was back home with my car in a couple hours from the time I left. Still time for dinner with my family. Overall a great expereince. More

Sales Consultant Jimmy Kamara was an executive professional employee of crossroad ford of cary,nc. we were very pleased with the communication that was transpired between the (us) as the custome professional employee of crossroad ford of cary,nc. we were very pleased with the communication that was transpired between the (us) as the customer and Mr. Jimmy Kamara. He was very knowledgeable of the Ford 150 inwhich we purchased. My plan is to recommend other family member to him. We look forward in doing future business with crossroad ford of cary,nc. The overalll experience was outstanding. More

We had great service from both Mike Hudson and Lee Brogan. They were very professional and friendly. They made the process of buying a new vehicle a very great experience. Thank you to both men. Brogan. They were very professional and friendly. They made the process of buying a new vehicle a very great experience. Thank you to both men. Steve and Ellen Ramsland More

It was a pleasure to work with Jimmy Kamara on the purchase of our new Ford Edge. Jimmy was knowledgeable about the vehicle and was eager to answer any questions that we had. We're glad we came to purchase of our new Ford Edge. Jimmy was knowledgeable about the vehicle and was eager to answer any questions that we had. We're glad we came to Crossroads Ford in Cary. J.R. and Mickie Powell More

I had been casually looking for at the new Ford Focus ST for the past 6 months. I had been to one dealer and test driven the car, but they were inflexible and put a lot of pressure on me to take their deal for the past 6 months. I had been to one dealer and test driven the car, but they were inflexible and put a lot of pressure on me to take their deal. I left and started watching the EBay ads. There were limited numbers out there and the option packages were restricted as well. I saw the car I wanted to purchased on Ebay at Crossroads. I made an on-line offer and it was rejected. The car did not sell and was re-listed. I finally called the Crossroads and spoke to Michael. He told me what they could do and advised that they took trades on EBay sales, just send them a few picks and info on your trade. I was surprised (and skeptical), but sent him the info. He called later in the day to ask what I wanted on the trade and how flexible I was on my trade-in price. I told him what I expected at a minimum, based on my prior attempts to trade the car. Within a an hour he had called back with a fair trade-in price and what I needed to get into the new car. We went over the figures and I made an appointment to come up the next day with my trade (title in hand) and a cashier's check for the balance. When I got there he advised that they had been some problems with the numbers, but that since we had a deal, he was able to get everything work out to get to our original number. We quickly completed the deal, no hassles or pressure. Michael treated me as a peer and was very professional and friendly. Although a cliche, he was a pleasure to do business with! The bottom line is that Crossroads (and Michael) wanted to sell me that car and worked with me in an efficient and professional manner. The fact that we went from initial contact to my driving off the lot in less than 24 hours is a testament to their willingness to ensure their customers are completely satisfied. Although they are located 2 hours from where I live, I will look there first the next time I am in the market for a car! Excellent transaction from start to finish! More

Everyone involved in this sale made me and my daughter feel comfortable. It was my daughter's first new car and they made the experience pleasant - no high-pressure sales at all. We felt they sincerely feel comfortable. It was my daughter's first new car and they made the experience pleasant - no high-pressure sales at all. We felt they sincerely cared about our shopping experience and did everything possible to allow us to obtain this new 2013 Fusion. Our salesman was polite and sincere - taking his time showing us possible options and steering us to the best car for my daughter. Jeremy Day helped us come to a deal that my daughter could afford - always polite and helpful and seemingly wanting to be able to work toward the car my daughter wanted - and ultimately got thanks to his efforts. Our finance person - AJ - was also very informative, friendly, and helpful. This was not my first experience at Crossroads Ford - and will not be my last because of the excellent service we obtained from start to finish. I have already recommended this dealership to a friend - who leased a vehicle at Crossroads. And will continue to recommend Crossroads as the shopping experience was great from start to finish. More

i had great experience when I purchased my used 2005 Dodge Ram 2500. My salesman Jimmy made the purchase very painless and easy. I have bought many vehicles in my life and this was the easiest and most Dodge Ram 2500. My salesman Jimmy made the purchase very painless and easy. I have bought many vehicles in my life and this was the easiest and most pleasant. I would gladly recommend Crossroads Ford and Jimmy to everyone I know who is going to purchase a vehicle. More