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Crossroads Ford Apex
Apex, NC
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557 Reviews of Crossroads Ford Apex
Purchased from ebay sale. From the start Mike was excellent with pricing and information about the vehicle. Brad and AJ were excellent with the financing and Derek went above and beyond as far as I excellent with pricing and information about the vehicle. Brad and AJ were excellent with the financing and Derek went above and beyond as far as I am concerned with helping with delivery and finishing the paperwork. I received follow up calls from both Mike and Derek. Mike has even made additional follow up calls after delivery to see if I like the vehicle or if I have any questions. And last but not least the 2 gentleman that delivered the car were fabulous. They were kind and sincere, congratulated us with our new car and took pride in their delivery service. A true asset to Crossroads! I will definitely recommend this dealership, salesman and experience to anyone that is seeking a used or new vehicle. More
We had a great sales experience with Joshua Gould. He spent quality time helping us choose the right Ford Truck for our family. He's personable, knowledgeable and great at his job! We are thrilled with o spent quality time helping us choose the right Ford Truck for our family. He's personable, knowledgeable and great at his job! We are thrilled with our new Ford F-150 Lariat. AJ Farnsworth made the paperwork experience a breeze. An A ++ experience for us by both staff members. Thank you Crossroads Ford! More
Our experience with Lisa Esposito at crossroads was a pleasant one. She was very helpful in our choice in our pre-owned vehicle. I want to thank her for knowledge in vehicles. We believe the decision was pleasant one. She was very helpful in our choice in our pre-owned vehicle. I want to thank her for knowledge in vehicles. We believe the decision was the correct one. More
Excellent service in the past with my 2007 explorer. Steve Schmidt was very helpful the purchase of the 2014 explorer as they handled any issues with the Xplan purchase. The walk through after the sale Steve Schmidt was very helpful the purchase of the 2014 explorer as they handled any issues with the Xplan purchase. The walk through after the sale was very good. More
My overall experience with the Crossroads staff was very positive. The gentleman who helped us with this purchase Patrick Rowe, Joshua Gould and Craig Maxa were very professional, knowledgeable and courteo positive. The gentleman who helped us with this purchase Patrick Rowe, Joshua Gould and Craig Maxa were very professional, knowledgeable and courteous. I would recommend Patrick, Joshua, Craig and Crossroads Ford to others. More
It was a pleasure working with Patrick. He is quite knowledgeable about the products he sells and always a professional. Patrick made the car buying experience easy. knowledgeable about the products he sells and always a professional. Patrick made the car buying experience easy. More
Larry was great, and I recommend him. He was very helpful via email, which was a requirement for me. He was also very patient with my financing complexities (through my company). In short, Larry was helpful via email, which was a requirement for me. He was also very patient with my financing complexities (through my company). In short, Larry was my ally at the dealership. My one request would be that the dealership would optimize the purchase process. We you're paying cash for a vehicle, the whole experience could take as long as it takes to sign the papers. Maybe someday... More
Good customer service, plenty of salesmen to greet and help everyone. Hoping the price on the truck was a little lower (missed out on promotion the week before). Patrick did a good job of showing the fe help everyone. Hoping the price on the truck was a little lower (missed out on promotion the week before). Patrick did a good job of showing the features of the truck. More
The experience we had was exceptional. The first conversation I had with Pat Roe was encouraging and so kind. I am Sharon Linendoll. We had only had our work truck 2 years and questioned even p conversation I had with Pat Roe was encouraging and so kind. I am Sharon Linendoll. We had only had our work truck 2 years and questioned even putting a call in. Pat fully realized why we needed a 4 wheel so that we could go farther with our 30 foot. I had also stated we have property that we can store it but wouldn't be able to pull it out of our driveway. His response was (why stay in a truck that you are not happy in.) Bill brought our truck in for Pat and dealership to see and by the end of the day we were driving home in the Ford 150. Crossroads Ford is to be commended. Thank you. More
I went into Crossroads Ford expecting disaster and instead I had a really, truly great experience with Patrick!!! He was very friendly, got the job done and understood my needs and requirements. Thank instead I had a really, truly great experience with Patrick!!! He was very friendly, got the job done and understood my needs and requirements. Thank you so much Patrick!!! Maria More