Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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We were a Criswell Alfa Romeo custumer and recently visitied to potentially upgrade to a Maserati. The sales rep, Alberto, was fantastic and made the experience painless and quick. He was able to quick visitied to potentially upgrade to a Maserati. The sales rep, Alberto, was fantastic and made the experience painless and quick. He was able to quickly pull together the test drives and was very knowledgeable of each vehicle. He knew we were crunched for time and he was able to finalize everything while still providing quality customer service. Financing was a breeze. We had worked with Krystie in finance when we purchase the Alfa Romeo in 2019 and really enjoyed her support and ability to walk us through everything. We worked with Krystie again for the Maserati purchase, and she did not disappoint. She's very friendly and extremely knowledgeable of the products and process. She made purchasing both times extremely easy and not stressful. We would highly recommend Criswell Maserati, Alberto, and Krystie to anyone in the market to purchase an Alfa or Maserati. More
I recently had the pleasure of working with Krystie, James, and Robert at the dealership. Each of them were incredibly kind and cooperative, making the entire process smooth and hassle-free. Their excel James, and Robert at the dealership. Each of them were incredibly kind and cooperative, making the entire process smooth and hassle-free. Their excellent service truly stood out and made my experience at the dealership a memorable one. I would highly recommend this dealership to anyone in the market for a new vehicle. Thank you for your outstanding service! More
I unfortunately had to make the decision to buy a new / used alfa. I did not have a lot of time to shop but I am happy to say the Alberto was able to provide a car that I am confident will last me. The pri used alfa. I did not have a lot of time to shop but I am happy to say the Alberto was able to provide a car that I am confident will last me. The price was reasonable and Alberto went the extra mile to insure that I understood all of the features of the car and that I was comfortable with it. My wife will be ready for a new Alfa in probably a couple of years and I will be returning to this dealership and hopefully Alberta at that time. I was able to decide on the car and drive away with it - and that was a huge deal for me. More
James' was knowledgeable and provided great customer service. Krystie was expectational - she made the finance process easy and quick. The entire experience was quick and stress free. service. Krystie was expectational - she made the finance process easy and quick. The entire experience was quick and stress free. More
I was searching for a Kia Stinger for quite some time but dealerships were not giving me the trade-in value I wanted, or they were only willing to do business in person. Danny not only talked numbers via tex dealerships were not giving me the trade-in value I wanted, or they were only willing to do business in person. Danny not only talked numbers via text, but also gave me a no-hassle trade in value that I wanted. The entire transaction was seamless and Danny went above & beyond to ensure we were in/out of the dealership and the Stinger was in pristine condition for me driving off the lot. I couldn't be more satisfied. This has been the best experience purchasing a vehicle thus far. Go see Danny - he will not disappoint! More
James was amazing to work with! He was helpful and knowledgeable about Maserati. He provided me with honest feedback and upon purchasing, he gave me a detailed overview of my new c He was helpful and knowledgeable about Maserati. He provided me with honest feedback and upon purchasing, he gave me a detailed overview of my new car. Awesome customer service!!! More
Erick was great to work with. He was very helpful and accommodating, explained the service required (routine), answered all our questions, and got us out of there in less time th He was very helpful and accommodating, explained the service required (routine), answered all our questions, and got us out of there in less time than originally expected. The waiting room was comfortable and well stocked with reading materials and a television to help quickly pass the time. So overall, 5 stars thanks to Erick and the dealership itself. . More
I traveled from outside of town to buy my vehicle and Alberto made it a seamless process. Knowledgeable, personable, and professional. You will get top notch customer service and a memorable experience! Alberto made it a seamless process. Knowledgeable, personable, and professional. You will get top notch customer service and a memorable experience! Thanks again guys More