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Criswell Maserati - Alfa Romeo

Germantown, MD

4.8
612 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 612 reviews

March 27, 2025

I was absolutely thrilled with my second experience at Criswell Maserati-Alfa Romeo. My Sales person Karifa Mara was incredibly knowledgeable and patient, helping me navigate my options without any pressu More

by Kengoodw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Criswell Maserati - Alfa Romeo responded

Thanks so much for taking the time to share this wonderful review and your recommendations! We value your business and look forward to the next opportunity to work with you.

March 26, 2025

I had the absolute pleasure of working with Karifa Mara when I purchased my car, and I can honestly say the experience was exceptional from start to finish. The entire process was smooth, easy, and stress- More

by Latoya Wilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Criswell Maserati - Alfa Romeo responded

Thank you so much for taking the time to share this wonderful review of your recent car buying event! We are happy to see you were pleased with the experience and sincerely appreciate your recommendations.

March 09, 2025

Karifa made my experience at Criswell amazing. His professionalism, patience, and genuine service made it hard for me to shop anywhere else. He’s a true asset and he made things so easy. He never More

by lin.keene
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Criswell Maserati - Alfa Romeo responded

It's wonderful to know you enjoyed a stellar car buying experience while working with Karifa. We value your business and welcome you to reach out if we can be of further assistance with any of your automotive needs.

February 02, 2025

Karifa was super helpful in getting me out of a bad loan and into a new lease for almost no additional money out of pocket. More

by jeffdu4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Criswell Maserati - Alfa Romeo responded

We're happy to see we were able to really help you out! We look forward to the next opportunity to work with you here at Criswell.

January 31, 2025

Ethan and his manager were excellent. Got me industry leading deals on my trade in and new Alfa! More

by chace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Trass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Criswell Maserati - Alfa Romeo responded

Awesome! Thanks for choosing Criswell and sharing this positive feedback with us. We value your business and welcome you to reach out if we can be of additional assistance.

January 28, 2025

While shopping online, we found the car we thought we wanted to buy and called the dealership. We had the pleasure of talking to Karifa Mara, a true professional . He got the deal done for us then we n More

by JimH
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Criswell Maserati - Alfa Romeo responded

Thank you for choosing Criswell! Our courteous and capable staff strives to provide an exceptional sales event, and it's rewarding to know you were pleased with your experience.

January 14, 2025

Mr. Karifa and financial team provided us an exceptional purchasing service. Thank you Criswell Maserati and Karifa Mara More

by galadj2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Criswell Maserati - Alfa Romeo responded

We're happy to see you were pleased with the stellar service our courteous and capable team provided during your recent Criswell experience. We value the opportunity to work with you and truly appreciate these kind comments.

January 14, 2025

I had a great experience with Alberto during my search for a used Maserati. He was very knowledgeable, polite, and professional. He answered all my questions and patiently listened to my concerns. While I More

by kemi
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Criswell Maserati - Alfa Romeo responded

Thanks for sharing this positive feedback with us! We appreciate your kind comments and welcome you to reach out if we can be of assistance with any of your future automotive needs.

January 14, 2025

I purchased my car here. The service department was the worse I’ve encountered in a very long time. I’ve taken my car back here 4 times for rear bumper repairs. I was patient More

by darrellfletcher2929
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Harry Criswell IV
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Trass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Kevin General Manager.
January 07, 2025

Ethan was knowledgeable and extremely helpful during my purchase. He was patient with my questions and overall a pleasure to work with. More

by bertoconte
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Trass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Criswell Maserati - Alfa Romeo responded

It's exciting to see you enjoyed a simple and stress free vehicle buying event at Criswell! We are always happy to help with any of your automotive needs and welcome you to reach out if we can be of further assistance.

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