Crevier MINI
Santa Ana, CA
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139 Reviews of Crevier MINI
Came in for service on my 2008 Mini, and was shocked with the outcome. Took it in for originally a oil change, ended up getting a couple other pieces fixed at no additional cost, they took the initiative and the outcome. Took it in for originally a oil change, ended up getting a couple other pieces fixed at no additional cost, they took the initiative and did it all under my warranty. I did not ever think I would use my warranty and then to see them do that I was shocked. Thanks so much for looking out for your Mini family. I will let all my Mini owner friends know that Crevier Mini is the place to go. More
Nothing but positive experiences over the last 3 years. I have had my MINI for 3yrs. I purchased it and only service it at Crevier MINI. They always have room for me and they always welcome me as if I were f have had my MINI for 3yrs. I purchased it and only service it at Crevier MINI. They always have room for me and they always welcome me as if I were family. I have referred many people to Crevier MINI because I can depend on them to take care of my friend and family as they do me. My lease is almost up and I am excited to purchase another vehicle from them and continue to only use them for my MINI needs. Crevier is a place I can call home More
While I cannot speak for the BMW side of the business, I can say confidently that my multiple experiences with the Mini Cooper portion have been excellent. Both the sales and service departments have been v can say confidently that my multiple experiences with the Mini Cooper portion have been excellent. Both the sales and service departments have been very attentive to my needs. I have come for multiple little things, and they are always happy and dependable. They even call the next day to make sure I am happy with the service. Can’t go wrong with that. So I strongly recommend them. More
I went in for a routine check-up/ oil change, found out by a service advisor that a recall was done on my 2009 MINI. So they went ahead and took my car for the day, did the check-up and the recall. Which m by a service advisor that a recall was done on my 2009 MINI. So they went ahead and took my car for the day, did the check-up and the recall. Which makes me wonder had I not came in for a routine check-up at Crevier MINI would I have ever been told about it elsewhere? Either way that’s exactly why I stick with Crevier MINI. Thanks again More
I have always wanted a MINI my girlfriend is a happy owner of a MINI from Crevier MINI. I wanted a fast sporty MINI black and stick. That is what I got. We went in and didn’t really want the run around owner of a MINI from Crevier MINI. I wanted a fast sporty MINI black and stick. That is what I got. We went in and didn’t really want the run around we knew what we wanted and our budget sure enough we were able to get the car I wanted at a good price and great warranty. My girlfriend was absolutely right. 2 MINI purchased from Crevier and both of us will continue to bring people we know to Crevier. More
I love my new Mini Cooper S; it is such a cute car. I went to Crevier Mini and I was in and out of there in less than 2 hours. The sales team was great, they knew exactly what they were doing made it a f went to Crevier Mini and I was in and out of there in less than 2 hours. The sales team was great, they knew exactly what they were doing made it a fun fast easy experience. I will definitely pass the word on that Crevier Mini is where I purchased. More
Crevier MINI is a "cut above" all of the other MINI dealerships I contacted. The customer service is superior, the sales associates are knowledgeable & possess excellent people skills. Crevier took c dealerships I contacted. The customer service is superior, the sales associates are knowledgeable & possess excellent people skills. Crevier took care of all my concerns & went way "above & beyond" to followed through with my customer satisfaction. If you want a good experience with a dealership, I highly recommend Crevier MINI. More
I just bought a 2010 MINI from Crevier MINI and I'm very happy with my MINI.....and the purchasing experience with Crevier was terrific. I mentioned to Christian (my sales advisor) that most people dread t happy with my MINI.....and the purchasing experience with Crevier was terrific. I mentioned to Christian (my sales advisor) that most people dread the car purchase "game" (he even mentioned that he & his wife had a bad experience once), but my experience at Crevier was one of fantastic communication, respect and heroic service. Christian is very personable and knowledgeable about the MINI and made the experience enjoyable and painless. It's his great communication and service that swayed me to purchase my car at Crevier! You must be giving everyone sensitivity training on how to treat your customers (especially women!). I am definitely telling friends about my great Crevier experience! More
On July 21 2006 I brought my 2005 Mini in for its 25,000 mile service and to have a three inch nail removed from the rear left tire.The service man told me that it would cost me $520.00 for the service. I a mile service and to have a three inch nail removed from the rear left tire.The service man told me that it would cost me $520.00 for the service. I asked him if the maintenance was covered. He said it expried last March; however, I have until January, 2007, if there is anything which the indicator light flags. I took his word for it and told him to go ahead with the srevice. I also show him three inch nail in the left rear tire. He said that I should have it replace becuase it might blow up while driving. I told him to go ahead. Few hours later I paid total $826.45 and drive home in beliving that I have gotten a new tire for my car. On Labor day, I was washing the car and saw the same nail in the tire. The next day I called and the same service man said they had replaced the front tire because it had a nail in it and was losing air. No one ever informed me about the front tire nor did I authorized the replacement of the front tire. I also called their finance department to inquired about the warranty of my car. I was told that I had an extented warranty to March, 2009. I called and left messages for the service man; he never returned my calls. Four days later, I emailed the service manager and also left messages for him. He never return my calls or email. Two days later, I faxed a copy of the emails to every fax number I had found on their website. Within an hour the service manager call me back. He pretty much called me a liar regarding the tire. As for the service charged, he said he would send me a refund. It has been eight days and I am still waiting. More