
Crevier MINI
Santa Ana, CA
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142 Reviews of Crevier MINI
BUYER BEWARE !!! CREVIER MINI ARE PRETENTIOUS AND UNTRUSTWORTHY!!! You can definitely get a better deal from LONG BEACH MINI. First of all let me state that I really wanted to be a Crevier customer UNTRUSTWORTHY!!! You can definitely get a better deal from LONG BEACH MINI. First of all let me state that I really wanted to be a Crevier customer based on their reputation in Southern California. But I was quickly disillusioned trying to deal with these horrible, shady, scam artist that work for Crevier MINI. Kurt Larson and Peter Maldanado are the epitome of sleazy-car-salesmen and should be avoided at all costs. Let me explain.I started my MINI adventure by going on http://Edmunds.com, and built my MINI order which then is submitted to all local MINI Internet departments, and then the various dealers contact you if they have the car you want and will highlight various promos that attract you to their particular dealership. I chose Crevier based off of reviews on here, and made an appointment with Kurt Larson at first Kurt seemed really cool . He took me on an amazing test drive. He played up our similar interests, and I thought he was cool . . . Until it was time to work my deal. Because I have less than optimal credit he treated me like a criminal and made me feel very embarrassed about minor blemishes on my credit. He asked me to do very unconventional things prior to the finance department shopping my loan. Which is not a typical way to approach auto financing. I was putting $13,000.00 as a down payment. The deal should've been simple, the bank is in an equity position. So my father who had over twenty years as a manager of the country's largest Honda dealership, (but is currently suffering from terminal cancer), called to find out why he was approaching the deal in the way he was. He belittled my father and hung up on him. Kurt got angry that somebody with intimate car deal knowledge was questioning his unusual procedures. So, disappointed with their despicable customer service, I relent and try to work the deal with Long Beach MINI, who were really cool, offered the same percs, were very gracious at the opportunity to have my business, and said the deal was a no brainer and that they would have me financed by the afternoon. In the mean time I find out that the general manager of Crevier is a friend of the family and call him to share my complaint and find out why I was treated so bad. In the mean time Long Beach calls me back and tells me that I'm approved at 2.9% finance. So I text the GM at Crevier that I appreciate his concern but I am purchasing from Long Beach. He then contacts his MINI sales manager. So Peter Maldanado Sales Manager for Crevier MINI calls BMW FINANCE AND HAS MY DEAL TURNED AROUND as a favor!!! HE SABOTAGED MY FINANCE WITH ANOTHER DEALERSHIP BECAUSE CREVIER ARE THE LARGEST BMW DEALERSHIP AND HAVE THAT KIND OF PULL!! How down right rotten is that? They didn't want to work my deal, (suspecting that I wasn't legit) and when somebody else did, they used their might to sabotage my deal. Then he tried to sway me back saying he'll make up for it and get me financed. He then offered me a lesser car than Long Beach for $2000.00 more and 2 points higher interest. Crevier MINI are horrible and shady and will scam you backwards all the while pretending to be good Samaritans that live up to a legacy of the best customer service. Don't believe them! Do your homework and shop all MINI Dealerships by using http://Edmunds.com, most will give you free car washes, mats, keychains, and valve stem caps, and Long Beach will give you a serious discount, and will be honest with you. I've got the MINI of my dreams!! Screw you Crevier! More
HAVE NEVER HAD A BETTER BUYING EXPERIENCE IN ALL MY 57 YRS. IT WAS EASY THEY STOOD BEHIND THE CAR THEY SOLD ME AND I WILL NEVER BUY A CAR ANYWHERE ELSE. THE PEOPLE FROM THE SALEPERSON ,THE SALES MANAGER A YRS. IT WAS EASY THEY STOOD BEHIND THE CAR THEY SOLD ME AND I WILL NEVER BUY A CAR ANYWHERE ELSE. THE PEOPLE FROM THE SALEPERSON ,THE SALES MANAGER AND THE SERVICE DEPT. PEOPLE WERE VERY FRIENDLY AND WENT OVER AND ABOVE WHAT ANY OTHER DEALER WOULD HAVE DONE TO MAKE ME HAPPY AND MAKE SURE EVERYTHING WAS RIGHT WITH MY NEW CAR AND BELIEVE ME I HAVE DID BUSINESS WITH A LOT OF BAD CAR DEALERSHIPS. THANKS CREVIER More
I went to the original Mini Cooper web site where I I went to the original Mini Cooper web site where I reviewed the various models and familiarized myself with the various options available. I th I went to the original Mini Cooper web site where I reviewed the various models and familiarized myself with the various options available. I then went to Edmunds.com and Kelly Blue book for pricing information and dealer recommendations. Edmunds sent out an e-mail with my specifications to various dealers in a 500 mile radius of where I live. Mike from Crevier BMW sent me a short message stating that he had some Minis in which I might be interested. That started a very interesting and productive exchange of views and options. Mike was always courteous and fantastically prompt in his replies, even when I was a little obnoxious; he kept his cool. In short he provided me with all the information I requested, even sent pictures, and offered helpful suggestions. When we finally got down to a car that was CLOSE but not exactly what I had in mind, he smoothed out the differences, truthfully acknowledged the missing features I wanted and honestly explained the additional features which I DIDN'T WANT but which my wife loved and two months later still loves (It's her car. I just bought it.) When we finally agreed on the outline of a possible deal, my wife and I went to Crevier for a test drive. Everything was as Mike had described. There were no hassles and no surprises. Basically, we couldn't think of a reason NOT to buy the car (although I don't part with $32K easily). P.S. The whole thing took about two weeks and the deal was done before I started getting messages from other dealers. More
Came in for service on my 2008 Mini, and was shocked with the outcome. Took it in for originally a oil change, ended up getting a couple other pieces fixed at no additional cost, they took the initiative and the outcome. Took it in for originally a oil change, ended up getting a couple other pieces fixed at no additional cost, they took the initiative and did it all under my warranty. I did not ever think I would use my warranty and then to see them do that I was shocked. Thanks so much for looking out for your Mini family. I will let all my Mini owner friends know that Crevier Mini is the place to go. More
Nothing but positive experiences over the last 3 years. I have had my MINI for 3yrs. I purchased it and only service it at Crevier MINI. They always have room for me and they always welcome me as if I were f have had my MINI for 3yrs. I purchased it and only service it at Crevier MINI. They always have room for me and they always welcome me as if I were family. I have referred many people to Crevier MINI because I can depend on them to take care of my friend and family as they do me. My lease is almost up and I am excited to purchase another vehicle from them and continue to only use them for my MINI needs. Crevier is a place I can call home More
While I cannot speak for the BMW side of the business, I can say confidently that my multiple experiences with the Mini Cooper portion have been excellent. Both the sales and service departments have been v can say confidently that my multiple experiences with the Mini Cooper portion have been excellent. Both the sales and service departments have been very attentive to my needs. I have come for multiple little things, and they are always happy and dependable. They even call the next day to make sure I am happy with the service. Can’t go wrong with that. So I strongly recommend them. More
I went in for a routine check-up/ oil change, found out by a service advisor that a recall was done on my 2009 MINI. So they went ahead and took my car for the day, did the check-up and the recall. Which m by a service advisor that a recall was done on my 2009 MINI. So they went ahead and took my car for the day, did the check-up and the recall. Which makes me wonder had I not came in for a routine check-up at Crevier MINI would I have ever been told about it elsewhere? Either way that’s exactly why I stick with Crevier MINI. Thanks again More
I have always wanted a MINI my girlfriend is a happy owner of a MINI from Crevier MINI. I wanted a fast sporty MINI black and stick. That is what I got. We went in and didn’t really want the run around owner of a MINI from Crevier MINI. I wanted a fast sporty MINI black and stick. That is what I got. We went in and didn’t really want the run around we knew what we wanted and our budget sure enough we were able to get the car I wanted at a good price and great warranty. My girlfriend was absolutely right. 2 MINI purchased from Crevier and both of us will continue to bring people we know to Crevier. More
I love my new Mini Cooper S; it is such a cute car. I went to Crevier Mini and I was in and out of there in less than 2 hours. The sales team was great, they knew exactly what they were doing made it a f went to Crevier Mini and I was in and out of there in less than 2 hours. The sales team was great, they knew exactly what they were doing made it a fun fast easy experience. I will definitely pass the word on that Crevier Mini is where I purchased. More
Crevier MINI is a "cut above" all of the other MINI dealerships I contacted. The customer service is superior, the sales associates are knowledgeable & possess excellent people skills. Crevier took c dealerships I contacted. The customer service is superior, the sales associates are knowledgeable & possess excellent people skills. Crevier took care of all my concerns & went way "above & beyond" to followed through with my customer satisfaction. If you want a good experience with a dealership, I highly recommend Crevier MINI. More