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Crestview Cadillac, Inc.

Rochester, MI

Overview
Employees
Reviews
Vehicles
4.6
796 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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555 S Rochester Rd

Rochester, MI

48307

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Showing 796 reviews

December 08, 2023

Great service, they always get me in soon and finish fast. Will be a repeat customer. More

by BASILRAFIQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

December 08, 2023

Excellent. Great experience, will come back! They’re very friendly and always do their best to accommodate my needs. More

by Hanhoyun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon! Thank you again for choosing Crestview Cadillac, INC. and we hope to see you again.

December 07, 2023

Dan did fantastic job helping coordinate and complete my repair. The process was so easy and I am very satisfied! More

by wesley.zanardelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2023

Great experience, will come back! Oil price was too high, need to buy Mobile one in volume not by the quart. Also should have Mobile One oil filters. More

by PMONDRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service advisor was very knowledgeable
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Hi, thanks for taking the time to leave a review.

December 07, 2023

Not enough updates for being there 4 hours and I wasn’t handed a diagnostic report. More

by Rmilli231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Rmilli231, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.

December 06, 2023

They’re very friendly and always do their best to accommodate my needs. They even help with things like points and the app so I get the very best price. More

by KAMPAMJAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Thank you so much again for your feedback! We hope you have a great day!

December 06, 2023

Issue messages intermittently keep showing up Washer bottle fluid was not filled The fascia finish is good More

by tom@windsolarlights.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Please don't hesitate to reach out to us if there's anything more we can do!

December 05, 2023

IT WAS THE BEST TIME EVER. I WILL BE GOING BACK THERE FOR ALL MY SERVICE. I LOVE THAT PLACE, More

by CHRIS@CRESTVIEWCADILLAC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RON CHRIS BRAIN AND DUHA
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Thank you so much again for your feedback! We hope you have a great day!

December 04, 2023

I will never buy a Cadillac again. I went for service sat for 3 hours. No one offereed me any thiing. Other were offer coffee, water, all you wanted from me was my money. I bought a B More

by rita-alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
no one
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Dec 20, 2023 -

Crestview Cadillac, Inc. responded

We're glad to hear you're happy with your Buick. Happy holidays!

December 04, 2023

I was the 3rd car deep in line. One of the porters greeted me to let me know that someone would be with me as soon as possible. My first time at this dealership and checking took ab More

by JOE.BIENIEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian and Ron
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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