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Crestview Cadillac, Inc.

Rochester, MI

Overview
Employees
Reviews
Vehicles
4.6
796 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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555 S Rochester Rd

Rochester, MI

48307

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Showing 796 reviews

December 12, 2023

The service manager refused to turn in my de laminating windshield for warranty. The CT6 was only 10 months old; More

by RAB1004
Service Communication
Recommend Dealer
No
Employees Worked With
Dawn Medecke
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Hi, thank you for taking the time to leave us your honest feedback. Unfortunately, the issue you had with the windshield wasn't covered under warranty.

December 12, 2023

I thought everyone was professional and very nice. Ron did a great job keeping me informed and responding very promptly to any of my calls or needs. Thank you again for excellent service Thank you More

by CHERI.DELUCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Farmer
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Thank you for choosing Crestview Cadillac, INC. as your first choice for all your automotive needs!

December 11, 2023

EVERYTHING ABOUT THE SERVICE DEPARTMENT IS STELLAR. WE OWN A DENALIM MOVED FROM ANOTHER STATE AND OPTED FOR CRESTVIEW CADILLAC FOR SERVICE. JUST ORDERED A NEW XT6 BECAUSE OF CUSTOMER SERVICE! A LOYAL C More

by HELENGIANNINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We hope to be of service to you again in the future. Best wishes, Crestview Cadillac, INC.

December 11, 2023

Thank you for the great service with my company XT5. Service was great and car was delivered clean. More

by Jeffrey.d.sapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We're pleased to know we have been able to exceed your expectations and really help you out!

December 11, 2023

Took my 2020 CT5 in for end-of-year maintenance. My service rep was very attentive to my concerns. He explained everything to me. Everyone was great! More

by ANNDD20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Thank you again for choosing Crestview Cadillac, INC. and we hope to see you again.

December 10, 2023

a great experience. delivered on time. This is my second cadillac purchased from Crestview. I will definitely come back More

by polyp44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We sincerely value your business and look forward to your next visit!

December 10, 2023

Very professional and courteous. Emily is an excellent sales agent. Love doing business with Crestview. More

by YWD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

December 09, 2023

Took my vehicle in for service and a few maintenance items. Service department was fantastic and very knowledgeable. More

by RONFARMER66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron and Chris
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

December 08, 2023

We shears feel welcome when visiting the dealership. The service techs, our sales rep and the manager are ask wonderful people. They are helpful and very kind to say the least. Thanks Crestview for y More

by gloria.douglas54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig, Adam, Ron and all others
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We're pleased to know we have been able to exceed your expectations and really help you out!

December 08, 2023

The service department manager was very attentive to my needs.and made sure everything was to my satisfaction. More

by WIFEWOOD1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember the name
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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