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Crestview Cadillac, Inc.
Rochester, MI
796 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 796 reviews
December 27, 2023
Crestview Cadillac’s service department is first class. Chris was very helpful to me! They have a great business center to work from while the car is being serviced! Chris was very helpful to me! They have a great business center to work from while the car is being serviced! More
by jparnott
Verified CustomerEmployees Worked With
Chris Cannizzaro
December 26, 2023
Very good at relating what my vehicle was in need of And prioritizing what was most urgent to be fil my budget. People are always so very nice. prioritizing what was most urgent to be fil my budget. People are always so very nice. More
by macpats
December 24, 2023
The service center very organized and clean the gentleman who greet you as you enter he service center is very Courteous. Treats you as he has known you first years who greet you as you enter he service center is very Courteous. Treats you as he has known you first years More
by grant45
Employees Worked With
December 24, 2023
Service dept is always pleasant and great to work with. Highly recommend. Will always come back. Highly recommend. Will always come back. More
by JASONBEGLIN
December 23, 2023
Outstanding customer service is the key to their success. We truly can’t say enough about the staff and service quality. The service department is truly what keeps customers happy and returning to this deal We truly can’t say enough about the staff and service quality. The service department is truly what keeps customers happy and returning to this dealership. More
by ldegenfelder
Employees Worked With
Service write-up should be commended for their excellent customer interaction.
December 23, 2023
THE AGENT WAS PROFESSIONAL AND THE SERVICE FAST AND COMPLETE. THE DEALERSHIP WAS VERY CLEAN . COMPLETE. THE DEALERSHIP WAS VERY CLEAN . More
by LARRYPENZIEN
Employees Worked With
December 23, 2023
A change in my family circumstances meant I’d be driving my car much more this holiday season than I expected. That meant I needed an oil change pronto. Crestview Service fit me in the same day. Great, fr my car much more this holiday season than I expected. That meant I needed an oil change pronto. Crestview Service fit me in the same day. Great, friendly service! More
by nsherardfreeman
Employees Worked With
Service Department
December 23, 2023
No loaner car. Not very good communication. Extremely expensive labor cost considering it took less than a day. Not very good communication. Extremely expensive labor cost considering it took less than a day. More
by SUNGA808
Employees Worked With
December 23, 2023
Very proficient and professional. Greeted with kindness. Great customer service. Comfortable environment. Very satisfied with service received Greeted with kindness. Great customer service. Comfortable environment. Very satisfied with service received More
by mal2kay
Employees Worked With
Chris
