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Crestview Cadillac, Inc.

Rochester, MI

4.6
797 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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555 S Rochester Rd

Rochester, MI

48307

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Showing 797 reviews

January 08, 2024

I'd highly recommend the Crestview Service Team and Dealership in General, Very Good service. More

by BILLPIRTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Forbes
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We're glad to hear you found our staff was so knowledgeable and helpful!

January 07, 2024

Prompt friendly service, updated on status of my car and even was quick when they found a nail in my tire to have it replaced with my warranty. More

by jessica.luke603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Hi, thanks for taking the time to leave a review.

January 07, 2024

Quick courteous and knowledgeable Ron solved my issue with the seized up rear wiper blade. Apparently a common thing which results in replacement of wiper arm More

by fireball6135
Recommend Dealer
Yes
Employees Worked With
Ron and service guy. Not sure which one.
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We're pleased to know we have been able to exceed your expectations and really help you out!

January 06, 2024

I’ve been coming to this dealership for 30 years and I keep coming back. They’re very attentive, friendly and so great work. More

by JOEMAXc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 06, 2024

The service center employees are always very friendly and very helpful . They are always there to greet you when you arrive. Chris and Ronald are wonderful. More

by PAULA.M.WESLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro & Ronald Farmer
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We want all our clients to have a comfortable and stress-free experience with us!

January 05, 2024

Great customer service by every staff member I came in contact with! Kindness and detail was shown in getting all tasks completed in a timely matter. More

by ELISEANNETTE777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We love working with you Elise!

January 05, 2024

I always have a wonderful experience at the Service shop. They drop me off and pick me up and always very timely. All the guys are super nice and very polite and respectable. More

by CR.MALONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We sincerely value your business and look forward to your next visit!

January 05, 2024

Scheduling was easy and the service experiece from drop off to pickup was very good. More

by fkilleen59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

If you have any further questions, please give us a call. We're always happy to help!

January 05, 2024

Found the problem and fixed it! Now if only GM was as good as some of its dealers we’d all be a happy bunch! More

by ELECTRICMAN58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Forbes
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We look forward to your next visit! Take care!

January 04, 2024

Always friendly and very helpful. I keep coming back because I feel you provide great value for the price. And my SRX just continues to perform! More

by john.warrenjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don't remember
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We sincerely value your business and look forward to your next visit! We look forward to your next visit! Take care!

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