Crestview Cadillac, Inc.
Rochester, MI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 797 reviews
Kara made delivery pleasant. I feel that the financial part of the transaction is not clear, but they are using same paperwork for that as all dealers. I feel that the financial part of the transaction is not clear, but they are using same paperwork for that as all dealers. More
My Salesperson, Kara Sacks was very knowledgeable and straight to the point with information. I also was very happy to receive pesonal one-on-one training for setting the seats, radio, etc. in the car. straight to the point with information. I also was very happy to receive pesonal one-on-one training for setting the seats, radio, etc. in the car. I can't remember his name, but he was very thorough with explanations, answering all my questions. Thank you! More
The service at Crestview was so helpful when I came in last week- I’m super grateful for their kindness and assistance in showing me how to use my points towards my oil change and tire rotation when I cam last week- I’m super grateful for their kindness and assistance in showing me how to use my points towards my oil change and tire rotation when I came in asking about how to do it. I was able to drop my car off and pick it up an hour later and using my points I didn’t need to pay anything out of pocket. They were patient and smiling and just all around pleasant people. Which is hard to come by these days. More
Service department was great. The shop not so great. Cadillac was returned without being vacuumed or washed. The shop not so great. Cadillac was returned without being vacuumed or washed. More
No issues. Basic oil change/tire rotation. So that's a good thing when you don't have issues and don't have to think twice about it. Basic oil change/tire rotation. So that's a good thing when you don't have issues and don't have to think twice about it. More
We attempted to trade a wonderful suv in and was given a low ball bid that was below blue book and several thousand dollars below the price another dealer gave us the next day . Our car had less than 1250 low ball bid that was below blue book and several thousand dollars below the price another dealer gave us the next day . Our car had less than 12500 miles on it. We felt like backing out of the deal. Our affection for Emily Rooney was a major factor in completing the purchase. More
Cara was amazing and would go back to her if purchasing another Cadillac . The service department and body shop treated me well, except for damage to my seat I asked to fix several times with other proble another Cadillac . The service department and body shop treated me well, except for damage to my seat I asked to fix several times with other problems I had with my car., More
Efficient and effective salesman and technical advisor. Entire process from calling the dealership about vehicle availability to driving off took less than three hours of my time over the course of one day Entire process from calling the dealership about vehicle availability to driving off took less than three hours of my time over the course of one day. More
Greeted promptly, advised to go into the service center where I was immediately taken care of by Chris. Chris was the ultimate professional who wrote up my work order and explained everything in detail. where I was immediately taken care of by Chris. Chris was the ultimate professional who wrote up my work order and explained everything in detail. More
Best service department I have ever been to. I wish they could service other brands I wish they could service other brands More