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Crestview Cadillac, Inc.

Rochester, MI

4.6
797 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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555 S Rochester Rd

Rochester, MI

48307

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Showing 797 reviews

January 11, 2024

Kara made delivery pleasant. I feel that the financial part of the transaction is not clear, but they are using same paperwork for that as all dealers. More

by LWW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat O'Mera, Brandon
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

January 11, 2024

My Salesperson, Kara Sacks was very knowledgeable and straight to the point with information. I also was very happy to receive pesonal one-on-one training for setting the seats, radio, etc. in the car. More

by Evanskm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Crestview Cadillac, Inc. responded

We are thrilled to hear this. Kara enjoyed working with you. Thank you for your business.

January 10, 2024

The service at Crestview was so helpful when I came in last week- I’m super grateful for their kindness and assistance in showing me how to use my points towards my oil change and tire rotation when I cam More

by TBERRY0223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 10, 2024

Service department was great. The shop not so great. Cadillac was returned without being vacuumed or washed. More

by borichdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

The next time you are in for service, please ask for the Service Manager and mention your most recent experience. Thank you for sharing.

January 10, 2024

No issues. Basic oil change/tire rotation. So that's a good thing when you don't have issues and don't have to think twice about it. More

by DEBUCCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Crestview Cadillac, Inc. responded

No issues, no worries. That's the way we like it too.

January 09, 2024

We attempted to trade a wonderful suv in and was given a low ball bid that was below blue book and several thousand dollars below the price another dealer gave us the next day . Our car had less than 1250 More

by jimbrady58
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick O'Meara
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Hi, thanks for taking the time to leave a review.

January 09, 2024

Cara was amazing and would go back to her if purchasing another Cadillac . The service department and body shop treated me well, except for damage to my seat I asked to fix several times with other proble More

by CHRISTINEKREZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 09, 2024

Efficient and effective salesman and technical advisor. Entire process from calling the dealership about vehicle availability to driving off took less than three hours of my time over the course of one day More

by CBERGKOETTER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick o’meara, brandon zemach
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

January 08, 2024

Greeted promptly, advised to go into the service center where I was immediately taken care of by Chris. Chris was the ultimate professional who wrote up my work order and explained everything in detail. More

by gjf52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with anyone in sales
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

It is great to hear everything was done quickly and to your satisfaction!

January 08, 2024

Best service department I have ever been to. I wish they could service other brands More

by dfichter0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Forbes
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We're glad everything was completed quickly and to your satisfaction!

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