Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crestview Cadillac, Inc.
Rochester, MI
797 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 797 reviews
January 25, 2024
Oil change was done in a timely manner. Kind and courteous Thank you for your service. Kind and courteous Thank you for your service. More
by NELLA5470
Verified Customer
January 25, 2024
Outstanding technical service and courteous customer service. Easy and fast scheduling. The people are very friendly. service. Easy and fast scheduling. The people are very friendly. More
by IZVAGUS
January 24, 2024
I have worked with Kara for many years. The only issue I had was it took an inordinate amount of time (2 hours) with the dealer rep and two On-Star reps in the car trying to get On-Star t The only issue I had was it took an inordinate amount of time (2 hours) with the dealer rep and two On-Star reps in the car trying to get On-Star to understand that we picked up two vehicles on this date. I still was not able to confirm that my two 2020 vehicles were removed and the two 2024 vehicles were added. More
by SANDRASHARGABIAN
Employees Worked With
January 23, 2024
Adam was very knowledgeable and provided an awesome car buying experience. He was always available to help and answer any questions. I will definitely recommend Adam and his dealership to my friends and fa buying experience. He was always available to help and answer any questions. I will definitely recommend Adam and his dealership to my friends and family for their car needs. More
by kjudge80
Employees Worked With
January 23, 2024
Emily has always been knowledgeable, friendly and very professional. I look forward to continuing my purchasing experiences with Crestview and Emily. professional. I look forward to continuing my purchasing experiences with Crestview and Emily. More
by ldtimothy
Employees Worked With
January 23, 2024
Special thanks for fixing my tire. I needed good tires in the last snow storm. I needed good tires in the last snow storm. More
by SIGRIDORCHARD
January 22, 2024
The quote of approximately $450 to replace a headlight bulb and $150 to replace a TPMS sensor on my 2016 ATS are utterly ridiculous. Additionally, the cost of providing a DTC readout on my check engine l bulb and $150 to replace a TPMS sensor on my 2016 ATS are utterly ridiculous. Additionally, the cost of providing a DTC readout on my check engine light was $169 with a repair cost exceeding $1100. The DTC has gone away and i suspect the transmission issues are related to a crestview tire rotation gone bad! What i have since learned from my visit to Discount Tire was several of my 4 directional tires were installed in the wrong direction which can impact transmission performance and safety. I will no longer take my car to crestview for service as my wiper fluid reservoir cap is missing and my tire lug nut key is also missing. When i had my tires changed while in Hilton Head, SC 2 years ago, i was unable to locate the wheel lock key that came with the vehicle. More
by mark.z.wilson
